FIXED: Photo capsule image upload problems

1. 77

   ologsinquitoposted 10 years ago

   I realize there is another thread on this issue, but it is now a week old, so that's why I'm starting a new one. Yesterday, for the first time, I was unable to upload photos using Google Chrome. I cleared the browser cache and made sure my version was the latest one. I have no trouble uploading photos with this current browser on other revenue-share platforms. Anyway, I appreciate any help you can give right now.

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      Mary McShaneposted 10 years agoin reply to this

      I am having the same problem since Tuesday night, 2 days now. I cleared cache, did Windows updates, ran my malware program, still nothing. So I switched browsers from Chrome to Mozilla and now I can still get the photos inserted in the hub but it takes more than 4 minutes for the photo to appear after the green bar fills saying the photo was uploaded.  At my blog, there is no trouble uploading, it is only on this site I am having this problem. I thought it was only me. Thanks for posting this, I was getting worried.

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         AliciaCposted 10 years agoin reply to this

         I was having this problem yesterday, too. I discovered that if I closed the photo capsule as soon as the green upload bar froze, the photo had actually been uploaded and was stored in "My Photos".

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   2. 71

      Matthew Meyerposted 10 years agoin reply to this

      Thanks for the details.
      I just tested uploading an image from a photo capsule in the Hubtool.
      I uploaded an image and it showed the upload progress as done, but then didn't display the image on the right side.
      
      I then tried uploading the image again using "choose photos" and after the second attempt, both image then showed up.  It looks like there may be a delay or other issue right now. So far it affects all browsers I tested (Chrome & Internet Explorer). I have forwarded this to our engineering team for further investigation so we can get a fix deployed.

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         ologsinquitoposted 10 years agoin reply to this

         Thanks Matthew.

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   Writer Foxposted 10 years ago

   Here's where the comments on the other thread are given about slow loading photos:
   http://hubpages.com/forum/topic/120149#post2544124

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      ologsinquitoposted 10 years agoin reply to this

      Thanks WriterFox

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3. 38

   Writer Foxposted 10 years ago

   It seems to be fixed now!

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      The Examiner-1posted 10 years agoin reply to this

      I guess that I am too late then, I thought that I would test it and I had no problem a minute ago.

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