Recently, when I've upload a photo image, it shows a little X box after it's loaded. Why is that? Is it a glitch or something else? Sometimes when I save it, it shows, while other times, it doesn't load when it saved. Does anyone else experience this problem too?
I haven't had that experience, but when I try to upload a photo from my own images (already in the system) the actual image doesn't load or show, but there's a tiny box with an X in it while I am in the editing mode.
Since the photo itself doesn't appear, I have not finalized the edit when that happened, but I wonder if that's the same mysterious X. It's sort of like the X we would push to delete that image in the editing mode. Oddly, the system does import the caption and the source url information. Just no photo. I end up getting out of the capsule with nothing done - I don't want to 'save' it in that condition.
The X is usually there when editing in or outside of the box/frame in case you want to delete the photo and upload again. It should be no problem. The X shows up for each photo that you upload even within the same frame.
Well in my case the photo showed and then disappeared again, I saved it again and it disappeared again. The photos not showing in edit mode is very frustrating when uploading a few for a thumbnail view. In edit mode I can't see which one is already there.
edit to add: just now a new uploaded photo is only showing half
edit to add: I had to change the name of photo in order to get it uploaded again, it's still showing the X but at least it's not half anymore. I will quit updating hubs for a while until this problem is solved.
Yes, I have experienced that last night when updating and uploading new photos. At least the photos showed up after that. Maybe it was just a glitch.
Thanks for letting us know. The issue was identified a few days ago and is being addressed by our engineers.
My apologies for the delayed acknowledgment of our awareness of the issue. I was also able to reproduce it in Chrome and Firefox (on a PC running Windows 7). Luckily, as many have mentioned, the photos ARE actually saved in the capsule despite the red 'X' and lack of a preview.
Thanks for letting us know Camille. I'm glad I'm not alone on this glitch.
Our fabulous engineers just deployed a build that took care of the issue. Can you let me know if you're still experiencing it?
My photo capsule is working just fine now (in Firefox and Chrome)! (Exit now if you don't like adorable puppies ):
Camille, thanks for the update, when they had addressed the issue. I'll get back to you on it tomorrow, when I upload a new photo to a previous hub.
by Janis Leslie Evans 5 years ago
I just tried to correct of couple of photo attributions. When I open the capsule in edit, the photo disappears. It won't let me upload another photo either. The capsule looks strange, no icon to click to upload. Is this possibly because the links are broken and photos are no longer available? I...
by Pat Goltz 4 years ago
Folks, yesterday I was trying to upload some images onto an existing hub. It had been imported from Squidoo, and in the original Lens, I had used links to images on my personal web site, which apparently HubPages doesn't support. I succeeded in uploading one image to replace an imported image, and...
by Wendy Hughes 4 years ago
I know traffic is a problem everywhere it seems; I'm not talking about low traffic, here. We all need to be aware of the HP's photo capsule may be affecting our bounce rates. There is a real problem if you use the photo capsule for anything-- even the intro photo. I'm NOT referring to the images...
by Diana 7 months ago
I can upload an image but then I can´t see it. Is it only me or does everyone have the same problem right now?
by Fawntia Fowler 8 years ago
Thank you to everyone who reported problems with the photo capsule. A new release just went out that fixed a big issue with Internet Explorer that was causing all kinds of problems and understandable stress for a number of users. I apologize for this, especially because it took so long to track it...
by Hello, hello, 8 years ago
I found it very hard to work with it, almost impossible. As before I clicked on Computer, press Browse,and had the picture. had all my uploaded pictures there and pressed to uploade it. Now I can't get into my picture file. I can't download all the pictures for my hubs about a country.
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