RESOLVED: Duplicate comments

1. 83

   bravewarriorposted 11 years ago

   Over the past few days whenever I respond to a comment on any of my hubs, my comment shows up twice and I have to delete the duplicate. Is anyone else experiencing this? It only happens on my hubs, not when I comment on other people's hubs. What would be the cause of this? Is there a remedy for it without having to delete the duplicate comment? And is this hurting my standing in any way?

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      Shyron E Shenkoposted 11 years agoin reply to this

      Yes, I have this almost all the time, I delete one unless I am responding to more than one comment. In which case I edit the second one to repond to the second comment.
      I don't know if it hurts our standing in any way, I doubt that HP knows the answer to that.

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         bravewarriorposted 11 years agoin reply to this

         Thanx for your input, Shyron. I hope it's just a glitch and gets corrected soon.

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      Matthew Meyerposted 11 years agoin reply to this

      Sorry you are having trouble posting comments.
      I just tested using Google Chrome 34.0.1847.131 m in Windows and was able to post a reply comment to one of my Hubs with no duplication of the comment.
      The issue you are experiencing could be a browser, hardware, or other system issue.
      
      I would suggest starting by clearing your browser cache.
      Then upgrade to the latest stable version of Chrome (you have a minor version older than the current).
      Then restart your computer.
      
      Here are some other browser trouble shooting steps as well.
      http://hubpages.com/learningcenter/Diag … r-problems

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      1. 83

         bravewarriorposted 11 years agoin reply to this

         Matthew, how do I upgrade Chrome? Doesn't Windows take care of that for me? In the meantime, I'll see if I can figure it out. Why does it only happen when I comment on my own hubs? Quite perplexing....

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            Matthew Meyerposted 11 years agoin reply to this

            No, Windows does not automatically upgrade 3rd party software.
            The link I provided above has information related to upgrading browsers including the websites for each.
            You can also download Chrome directly from Google here.
            http://www.google.com/chrome/index.html

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            1. 83

               bravewarriorposted 11 years agoin reply to this

               Matthew, I just downloaded the latest version. Now I just have to wait until someone comments on one of my hubs to see if that fixed the problem. Thanks for your help!

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                  Matthew Meyerposted 11 years agoin reply to this

                  If you have not done so, I would also suggest clearing the browser cache and cookies as well as rebooting the computer too.  That way you can eliminate those as potential issues.

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                     bravewarriorposted 11 years agoin reply to this

                     I did, Matthew. I need to wait for a new comment on one of my hubs to see if that did the trick.

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                     1. 68

                        Matthew Meyerposted 11 years agoin reply to this

                        I posted a comment on this Hub so you can check it out.
                        http://bravewarrior.hubpages.com/hub/Th … bows-Ch-11

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                           bravewarriorposted 11 years agoin reply to this

                           Thank you, Matthew. All seems to be well now. I deleted your comment and my response. Now I know what to do the next time this happens.

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                           1. 68

                              Matthew Meyerposted 11 years agoin reply to this

                              Glad you are up and working!

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                              1. 83

                                 bravewarriorposted 11 years agoin reply to this

                                 Me, too! Thanx again, Matthew!

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