RESOLVED: Duplicate comments

1. 82

   bravewarriorposted 11 years ago

   Over the past few days whenever I respond to a comment on any of my hubs, my comment shows up twice and I have to delete the duplicate. Is anyone else experiencing this? It only happens on my hubs, not when I comment on other people's hubs. What would be the cause of this? Is there a remedy for it without having to delete the duplicate comment? And is this hurting my standing in any way?

   replyreport
   1. 77

      Shyron E Shenkoposted 11 years agoin reply to this

      Yes, I have this almost all the time, I delete one unless I am responding to more than one comment. In which case I edit the second one to repond to the second comment.
      I don't know if it hurts our standing in any way, I doubt that HP knows the answer to that.

      replyreport
      1. 82

         bravewarriorposted 11 years agoin reply to this

         Thanx for your input, Shyron. I hope it's just a glitch and gets corrected soon.

         replyreport
   2. 69

      Matthew Meyerposted 11 years agoin reply to this

      Sorry you are having trouble posting comments.
      I just tested using Google Chrome 34.0.1847.131 m in Windows and was able to post a reply comment to one of my Hubs with no duplication of the comment.
      The issue you are experiencing could be a browser, hardware, or other system issue.
      
      I would suggest starting by clearing your browser cache.
      Then upgrade to the latest stable version of Chrome (you have a minor version older than the current).
      Then restart your computer.
      
      Here are some other browser trouble shooting steps as well.
      http://hubpages.com/learningcenter/Diag … r-problems

      replyreport
      1. 82

         bravewarriorposted 11 years agoin reply to this

         Matthew, how do I upgrade Chrome? Doesn't Windows take care of that for me? In the meantime, I'll see if I can figure it out. Why does it only happen when I comment on my own hubs? Quite perplexing....

         replyreport
         1. 69

            Matthew Meyerposted 11 years agoin reply to this

            No, Windows does not automatically upgrade 3rd party software.
            The link I provided above has information related to upgrading browsers including the websites for each.
            You can also download Chrome directly from Google here.
            http://www.google.com/chrome/index.html

            replyreport
            1. 82

               bravewarriorposted 11 years agoin reply to this

               Matthew, I just downloaded the latest version. Now I just have to wait until someone comments on one of my hubs to see if that fixed the problem. Thanks for your help!

               replyreport
               1. 69

                  Matthew Meyerposted 11 years agoin reply to this

                  If you have not done so, I would also suggest clearing the browser cache and cookies as well as rebooting the computer too.  That way you can eliminate those as potential issues.

                  replyreport
                  1. 82

                     bravewarriorposted 11 years agoin reply to this

                     I did, Matthew. I need to wait for a new comment on one of my hubs to see if that did the trick.

                     replyreport
                     1. 69

                        Matthew Meyerposted 11 years agoin reply to this

                        I posted a comment on this Hub so you can check it out.
                        http://bravewarrior.hubpages.com/hub/Th … bows-Ch-11

                        replyreport
                        1. 82

                           bravewarriorposted 11 years agoin reply to this

                           Thank you, Matthew. All seems to be well now. I deleted your comment and my response. Now I know what to do the next time this happens.

                           replyreport
                           1. 69

                              Matthew Meyerposted 11 years agoin reply to this

                              Glad you are up and working!

                              replyreport
                              1. 82

                                 bravewarriorposted 11 years agoin reply to this

                                 Me, too! Thanx again, Matthew!

                                 replyreport