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RESOLVED: editing link capsule deletes the contents

  1. schwarz profile image82
    schwarzposted 3 years ago

    I'm going to post using my Schwarz account just for Squidoo import issues with this account, and not from my Relache account as that account doesn't need untangling.

    I just went to edit a capsule of links on an imported Hub, and just opening and closing the capsule caused all the info in the capsule to vanish.  Totally gone empty, and I didn't even actually manage to edit any of it.

    The capsule that freaked out was titled Tips and Hints for Japanese Gift-Wrapping.  I have not republished the Hub yet.

    http://schwarz.hubpages.com/hub/gift-wrap-2

    1. makingamark profile image68
      makingamarkposted 3 years ago in reply to this

      Aaargh! You've just described my worst nightmare re. the transfer.

      I'm not touching any of mine when they come over until this is comprehensively debugged. I have tons of links modules!

    2. Marina Lazarevic profile image84
      Marina Lazarevicposted 3 years ago in reply to this

      Oh no! Thanks for reporting, we are looking into it.

    3. Marina Lazarevic profile image84
      Marina Lazarevicposted 3 years ago in reply to this

      I've got a couple of updates from engineering:

      - this appears to be a bug with the link capsule, not the import
      - your information is not lost and we will be able to recover it
      - you can edit the rest of the affected Hub while we work on the fix

      More soon. Thanks for your patience!

      Edit: There does seem to be a bug related to the import as well. It is being worked on.

    4. Marina Lazarevic profile image84
      Marina Lazarevicposted 3 years ago in reply to this

      Hi schwarz! We have a fix in place for this. When you have a chance, can you please confirm that your Link Capsules can be edited without problem?

  2. schwarz profile image82
    schwarzposted 3 years ago

    Just got back from some travel, and checked my Hub and the link capsules do edit normally now.

    Thanks!

    1. Marina Lazarevic profile image84
      Marina Lazarevicposted 3 years ago in reply to this

      Awesome. Thanks for confirming!

 
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