RESOLVED: editing link capsule deletes the contents

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  1. schwarz profile image82
    schwarzposted 4 years ago

    I'm going to post using my Schwarz account just for Squidoo import issues with this account, and not from my Relache account as that account doesn't need untangling.

    I just went to edit a capsule of links on an imported Hub, and just opening and closing the capsule caused all the info in the capsule to vanish.  Totally gone empty, and I didn't even actually manage to edit any of it.

    The capsule that freaked out was titled Tips and Hints for Japanese Gift-Wrapping.  I have not republished the Hub yet.

    http://schwarz.hubpages.com/hub/gift-wrap-2

    1. makingamark profile image65
      makingamarkposted 4 years agoin reply to this

      Aaargh! You've just described my worst nightmare re. the transfer.

      I'm not touching any of mine when they come over until this is comprehensively debugged. I have tons of links modules!

    2. Marina Lazarevic profile image88
      Marina Lazarevicposted 4 years agoin reply to this

      Oh no! Thanks for reporting, we are looking into it.

    3. Marina Lazarevic profile image88
      Marina Lazarevicposted 4 years agoin reply to this

      I've got a couple of updates from engineering:

      - this appears to be a bug with the link capsule, not the import
      - your information is not lost and we will be able to recover it
      - you can edit the rest of the affected Hub while we work on the fix

      More soon. Thanks for your patience!

      Edit: There does seem to be a bug related to the import as well. It is being worked on.

    4. Marina Lazarevic profile image88
      Marina Lazarevicposted 4 years agoin reply to this

      Hi schwarz! We have a fix in place for this. When you have a chance, can you please confirm that your Link Capsules can be edited without problem?

  2. schwarz profile image82
    schwarzposted 4 years ago

    Just got back from some travel, and checked my Hub and the link capsules do edit normally now.

    Thanks!

    1. Marina Lazarevic profile image88
      Marina Lazarevicposted 4 years agoin reply to this

      Awesome. Thanks for confirming!

 
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