RESOLVED: The Wall-of-Text Bug

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  1. Kylyssa profile image90
    Kylyssaposted 9 years ago

    A fair number of my lenses turned into walls of text missing spaces between sentences and line breaks between paragraphs. If we start to edit them we'll have to finish promptly.  We can't just pop in to the workshop and put the spaces between words and line breaks between paragraphs back in.  We have to fix everything on the lenshub at the same time or things like having too many properly credited images from non-whitelisted domains will cause other problems we'll have to edit immediately.

    There was something elsewhere about the messed up lenshubs getting re-imported but in the meanwhile, they look bad.

    What are you doing?  Are you going through and adding the spaces and line breaks then hopping around like mad fixing the other "violations" that pop up on the lenshubs the next day?  Or are you going through one by one and fixing all of the lenshub at whatever pace it takes?

    Also, do I need to fill out reports on each of my compressed lenshubs to get them re-imported?  Or is it something HP can automatically detect and everyone will get  their damaged lenshubs re-imported in a batch?

    1. CuAllaidh profile image80
      CuAllaidhposted 9 years agoin reply to this

      Luckily I have yet to run across this issue, what a nightmare.

    2. Nancy Hardin profile image60
      Nancy Hardinposted 9 years agoin reply to this

      Kylissa, I have not had this problem, but I will ask in my group, The Writer's Door, if anyone else has had it and what they did about it. If I find out anything, I'll post it here.

    3. Paul Ward profile image69
      Paul Wardposted 9 years agoin reply to this

      I've not seen or heard of anyone else having this problem - I'd raise it as a bug.

    4. Marina Lazarevic profile image79
      Marina Lazarevicposted 9 years agoin reply to this

      I posted an update to this in another thread your started, Kylyssa.

      However, because this thread is specific to the wall-of-text bug, I'll designate it the official thread to follow for updates. The short answer right now: engineering is looking into the options for fixing this bug. A re-import may or may not be necessary. I'll have more information within a few days.

      1. Kylyssa profile image90
        Kylyssaposted 9 years agoin reply to this

        Thank you very much for your answers!

  2. lisavollrath profile image88
    lisavollrathposted 9 years ago

    I had a couple of recipes transfer over like that. I copied the text from the live copy of the page, then went in and deleted the text module, and added a fresh one. Since I was editing everything anyway, putting in new line breaks as I was reading and refining wasn't too much of a hassle.

  3. Kylyssa profile image90
    Kylyssaposted 9 years ago

    I looked through and sent an email (gosh I hope it was the right one) listing the seventy affected lenses of mine.

    Now there's another bug that has mangled my tutorials, too!

  4. makingamark profile image67
    makingamarkposted 9 years ago

    I'm also suffering from this bug where I've got a lot of text. At the moment I've been fixing them as I go - but on the ones which are not yet fixed it looks absolutely awful. I've not yet counted how many that might be but we could be looking at c.100

    1. Kylyssa profile image90
      Kylyssaposted 9 years agoin reply to this

      It might be quick to fix the assorted transfer bugs manually but don't forget you have to edit the hubs to change the modules or elements that aren't HP compliant.

      I have many photos HP considers too small or from websites like that don't seem to be whitelisted.  Hunting up photos isn't a quick process for me.  I also tended to add supporting links to lenses every time a commenter told me my facts are wrong or my percentages fabricated so I have a lot of sources, resources, and supporting links to remove.  I doubt the "too promotional" automated filter can tell a .edu, .org, or .gov link from an affiliate link.

      I'm going to wait for the re-import to take place to preserve the grace period so I can work at my own pace.  There are transferees already who are considering their early and rapid editing to be a mistake.

      1. Marina Lazarevic profile image79
        Marina Lazarevicposted 9 years agoin reply to this

        Actually, you can link to high-quality, reputable sites as often as you like, assuming your links are relevant to your Hub's topic and add value. If you get the warning for "more than 3 links to a single domain" and your domain fits the description I just outlined, simply email us at and someone will help clear the warning for your Hub. More information on this can be found in the Learning Center.

  5. Shades-of-truth profile image84
    Shades-of-truthposted 9 years ago

    Like Kylyssa, I had to deal with the spaces between text on my Hubs, too, when they came over. I fixed what I saw immediately, and little by little, am going through and double-checking all of them. There were a lot of instances that I saw.

    I only let 24 or 25 transfer over though, so I did not have as much work cut out for me. My condolences to those who have a lot of "repair work" to do!

  6. Kylyssa profile image90
    Kylyssaposted 9 years ago

    I haven't looked through all of them in my account but it looks as if this has been fixed. 

    Thank you!

    1. Fawntia profile imageSTAFF
      Fawntiaposted 9 years agoin reply to this

      A fix is in progress, but may not be finished until Monday.


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