Editing is only available on some hubs

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   Lynne-Modranskiposted 9 years ago

   I have been trying all week to update my hubs that transferred from Squidoo.  some have been easy to edit; however at least 1/2 of my hubs are not editing properly.
   
   Most that have editing issue will not allow me to create the summary or edit the title -  I can edit other capsules, some were causing my browser to jump to the top (as was addressed in another forum), but generally I can edit the text or photos, etc.  However, if I can't create the summary, then when I click "DONE EDITING" the hub does nothing - it won't go to the finished page; however, when I go back to my account, the hub has today's date as the "CHANGED" date. 
   
   OTHER hubs won't allow me to edit any capsule.  The summary and title unavailable to edit and when I click edit on any capsule it jumps to the top.  Even when I scroll back down the capsule is not available for editing. 
   
   I have tried in Mozilla and Chrome.  If I go to the Firefox site, it says "congrats you have the latest version."  I rebooted my computer earlier his week.  It didn't help.
   Help appreciated.

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      favoredposted 9 years agoin reply to this

      Lynne mine is doing the same thing. I can't seem to do any editing.  Frustrating as our days of fixing them are reducing.

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2. 70

   Elsie Hagleyposted 9 years ago

   Something I found out you can edit 3, (that's the limit per day) after that I have the same problems as you.
   
   Next day I have no trouble at all until I try to do more than three hubs.

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   1. 81

      Lynne-Modranskiposted 9 years agoin reply to this

      No, this happens to me the very first time.   The forum says we can only create three  NEW hubs, but it doesn't limit editing.   I just edited several, but it won't let me change the summary in all of them.

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         ezhangposted 9 years agoin reply to this

         Hi Lynne, is this issue still happening for you? We recently identified a bug with our publish limit, which should be fixed now: http://hubpages.com/forum/topic/124707

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         1. 81

            Lynne-Modranskiposted 9 years agoin reply to this

            Yep, still an issue.
            It's so weird because it's random (although it seems to be the same hubs everyday that I can't edit).  Just closed the browser and reopened just in case that was causing problems, and I still can't edit.
            
            I don't know if it will help, but I started today at the top of my list and went down through the ones I hadn't edited yet.  All of the ones I was able to edit, I did.  The rest you'll see still have an old date.  I got as far as "Christmas Quiz" in the current list (I know it will change soon depending on the hub score)

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               ezhangposted 9 years agoin reply to this

               Sorry to hear that! If you can provide us with the title of some example Hubs experiencing this issue, and a detailed explanation of the issue with the specific Hub, we can look into it. Thanks.

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               1. 81

                  Lynne-Modranskiposted 9 years agoin reply to this

                  OK . . . here's some examples:
                  
                  This one won't let me touch a thing: http://lynne-modranski.hubpages.com/hub/safesurfing-2  (I notice that the name got changed in the transfer - it didn't have the 2 on Squidoo)   
                  
                  The preview button doesn't even work on this one: http://lynne-modranski.hubpages.com/hub/momsdevotions5   or this one: http://lynne-modranski.hubpages.com/hub/IAMTHANKFUL
                  
                  This one let me edit the capsules but not the summary yesterday - today it won't let me do anything:
                  http://lynne-modranski.hubpages.com/hub/advent01
                  
                  This one will let me into the capsules, add capsules but won't let me edit the Summary or title: http://lynne-modranski.hubpages.com/hub/CCprayer  -  also, when I go to DONE PUBLISHING, it changes the edited date, but acts like nothing happens.

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                  Lynne-Modranskiposted 9 years agoin reply to this

                  Maybe if I reply to this post it will notify you that I'm still in desparate need of help . . .

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   Elsie Hagleyposted 9 years ago

   @ezhang. Thanks that may have been the problem, a bug.
   
   I thought there was a limited, so I can edited as many as I like?

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      ezhangposted 9 years agoin reply to this

      Hi Elsie, the limit is still enforced, but we had an issue where users weren't allowed to "Save Unpublished" when they have hit their publish limit. You should be able to edit as many Hubs as you wish, we're only limiting the ability to "Publish" your Hubs.

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         favoredposted 9 years agoin reply to this

         ezhang are you saying we can edit as many as possible of the hubs that are already published in a day so we can get them fixed?  The publishing has to do with completely new hubs?
         
         If we can only edit three of our already published articles we won't be able to meet the deadline.

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            Lynne-Modranskiposted 9 years agoin reply to this

            Yep, editing is unlimited.  I've done a lot more than three a day!  In fact, the ones I can't edit are random.  I'll edit four or five just fine, then have three or four I can't, then the next two will edit.

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               favoredposted 9 years agoin reply to this

               So weird that it's doing that.  I can't edit any of the callout boxes or links.

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   shellys-spaceposted 9 years ago

   No wonder I am having problems! I will only try to update 3 a day now.

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      Lynne-Modranskiposted 9 years agoin reply to this

      Shelly, You can EDIT as many as you want.  You can only CREATE 3 NEW hubs.
      Keep on editing!
      (Except I'm wondering if all of us trying to get this editing done is clogging up servers more than was anticipated and that's what's causing my problems)

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         shellys-spaceposted 9 years agoin reply to this

         Lynne: I have an issue not being able to see the top of the screen where it says: Done Editing/Preview after editing for awhile. I thought perhaps that was because we could only update 3 hubs a day, so it must be a bug. Thanks for the reply, I won't have time to make any new hubs soon. Editing is taking me hours

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5. 81

   Lynne-Modranskiposted 9 years ago

   I'm still having this issue.  Haven't said much, cause I thought perhaps it was something they were working on.  Should I repost this in the Technical Forum?????
   
   If anyone is looking at my lenses (WOOPS) HUBS from the back end, I've edited almost everything that the tool will let me edit.
   
   If the hub has a changed date, but the summary is not added, it's because it wouldn't let me.
   
   Help would be greatly appreciated!

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6. 81

   Lynne-Modranskiposted 9 years ago

   I am getting discouraged . . .
   
   I've been trying very hard not to compare, but I never waited this long for an answer from Tech Support at Squidoo.  Between this and the struggle with Adsense . . . (you should hear a sigh right here)
   
   Could I at least get some acknowledgement that someone who has the power to fix this is at least listening . . .

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      Elsie Hagleyposted 9 years agoin reply to this

      Lynne, sorry to hear you are getting discouraged.
      
      I had a look at the links you have here, maybe if you give credit to your photos, the hubs will all sort them selves out.
      
      Mine wouldn't update until I did that, now all is working well.
      
      Also try breaking up the capsules there is a lot of words with very little paragraphs making it hard on the eyes for reading.
      
      Another thing, I click the edit button in my Hub Statistics not my profile page, it automatically updates as i'm writing. When I'm finished I just click the "Done Editing" button at the top and the edited hub appears all updated and perfect.
      
      Just a few suggestions that may help, stick with it, it will work out.

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         Lynne-Modranskiposted 9 years agoin reply to this

         Thanks for trying to help, but this is something that is bigger than anything I can do.
         Most of the pages I linked I can't begin to credit the photos because the EDIT button won't even work.
         
         I miss a support staff who cares already. ...

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7. 81

   Lynne-Modranskiposted 9 years ago

   This seems to be resolved as of 9/20 - today I can finally edit every page I open.   
   
   Thanks!

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      Elsie Hagleyposted 9 years agoin reply to this

      That's great Lynne, I'm glad it has been sorted out.
      
      Moving forward with your writing. Happy days.

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