Earnings reports differing from daily cumulative numbers

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   bravewarriorposted 9 years ago

   I've noticed in the past couple of months that my balance history for a particular month does not reflect what my account shows in current time. Yes, earnings and page views were stalled during the last weekend of September, but now all is supposedly good. However, my balance history is $5 shy of what my account showed before the stall. Same thing happened in August.
   
   Does this have anything to do with the bizarre negative numbers in traffic sources? And what's up with that anyway? Traffic is traffic. You can't un-view a page.
   
   Has anyone else experienced a difference in their balance history (which shows the $ you have coming to you) versus the numbers shown during the current month?
   
   Admin, please come in and tell me why I - and perhaps we - are realizing less of a payout than current daily stats show.

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      Matthew Meyerposted 9 years agoin reply to this

      This is the report you want to refer to for your balance and payout.
      https://hubpages.com/my/earnings/history
      
      The monthly income/revenue isn't what you are paid in a month as the Amazon and eBay programs are on a 60 and 30 day cycle respectively.
      This chart shows what I am referring to.
      http://hubpages.com/faq/#hpads-payments

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         bravewarriorposted 9 years agoin reply to this

         Thanx, Matthew. It's a little misleading, but now I know. How can we keep track on a local level? Create a spreadsheet to make sure everything catches up?
         
         When I check my account and see one number, it's not broken down. Perhaps the real time number that shows at the top of the account page should show what is current (to be paid on the 28th of the following month if the minimum is achieved) and the "pending" amount that won't be seen until the following months based on the outside vendor cycles.
         
         As having spent years in the accounting field I do the math when I see my 'current' earnings on the account page. It's disappointing when payout is different. Can you bring up with staff to show real numbers versus accrued numbers? Or at least break them down on the account page?
         
         Also, can you explain the negative numbers in the traffic sources page? That makes no sense to me.

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            Matthew Meyerposted 9 years agoin reply to this

            >>How can we keep track on a local level? Create a spreadsheet to make sure everything catches up?
            Most of the reports allow you to export to a CSV, so if you wanted you could open those in Excel, Open Office, GDrive, etc
            
            >>Can you bring up with staff to show real numbers versus accrued numbers? Or at least break them down on the account page?
            
            I would suggest using the balance history report in order to know when you will reach payout and what is being paid from what program and for what period.
            
            >>can you explain the negative numbers in the traffic sources page? That makes no sense to me.
            Can you please share the title and/or URL of a Hub for which you are seeing negative traffic sources?
            Please send it to team at hubpages dot com

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               bravewarriorposted 9 years agoin reply to this

               Matthew, the report doesn't show which hubs have negative views. Here's the link to my traffic sources report. Hopefully, you can tell us what's happening with this. I'm not the first one to notice it.
               
               http://hubpages.com/my/hubs/traffic-sources

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                  Matthew Meyerposted 9 years agoin reply to this

                  Thanks.  We had a report of traffic sources being negative, but I didn't know it was at the account level.  Thanks for the helpful information.
                  
                  I have forwarded this to our engineering team and created a forum thread as well.
                  http://hubpages.com/forum/post/2651693

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                     bravewarriorposted 9 years agoin reply to this

                     Awesome. Thank you, Matthew!

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   LindaSmith1posted 9 years ago

   The earnings page where we see earnings for the month don't reflect any sales that we have not been paid for.

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      bravewarriorposted 9 years agoin reply to this

      Linda, I appreciate your response but that wasn't my question. I'm talking about the account page where you view your page views and check to see if any hubs need to be revised. The amount shown on that page DOES reflect dollars we won't be paid for the following month if we've earned Amazon or eBay commissions. That's the problem. It's misleading.

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   LindaSmith1posted 9 years ago

   bravewarrior:  Different pages with different figures and the way you look them up is different as well.

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      bravewarriorposted 9 years agoin reply to this

      I don't know about other hubbers, but I check my account page daily to see if any of my hubs have issues that need to be addressed. Right at the top of the page in big numbers is what I've earned so far this month. Just as I don't record income until it's paid, earnings should reflect the same so as to not mislead. There's a difference between actual, accrued, and deferred. Deferred earnings should be made clear.

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   Millionaire Tipsposted 9 years ago

   I brought this issue up earlier bravewarrier.  The balance history page is the best place to see what you have been paid, accrued and deferred.  However, that page does not show what is pending on Amazon (and maybe ebay) during the lag period.

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      Stacy Birchposted 9 years agoin reply to this

      I don't even believe amazon is even working.  A friend bought a large amount of stuff through my page and there is nothing about the money that should be coming into my account.  The days are listed but nothing shows up.  I was there when the items were bought I know everything was done correctly.
      
      I buy things for Christmas on eBay through my pages and they all show up within a couple of days.

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         bravewarriorposted 9 years agoin reply to this

         Stacy, look at Matthews response to my question. It may shed some light.

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            Stacy Birchposted 9 years agoin reply to this

            I've checked every report.  That report only shows my ebay orders and adds, Amazon is what is not working, and almost the entire order was delivered already.

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               Stacy Birchposted 9 years agoin reply to this

               It's showing my click throughs and it's showing the ten dollar book, I bought for my mom on my kindle because her computer was being used and not the huge order she made three days before, super sad and disappointed with the amazon section of this program.

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         Millionaire Tipsposted 9 years agoin reply to this

         Most likely, these items were purchased during HubPages share of the time.  Instead of taking the total dollar amount and splitting it 60/40, they take the time and split it 60/40. That means 60% of the time, you get 100%  of the revenue and 40% of the time, they get 100% of the revenue.

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   Millionaire Tipsposted 9 years ago

   I would prefer the stats page to stay the way it is - because it refers to the date the money is earned and not just when it is paid.

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6. 61

   LindaSmith1posted 9 years ago

   Stacy: With the HP program we get a higher commission, but like Millionaire posted, we have the 60/40 split.   You can always opt out of the Hub Pages Amazon program and use your Amazon Associates ID instead.  But, if you order yourself under your ID,, Amazon will not pay the commission and may even shut down your account.
   
   What is Amazon's policy for Associates placing orders for themselves?
   
   You may not purchase products during sessions initiated through your own Associates links and will not receive referral fees for such orders. This includes orders for customers, orders on behalf of customers, and orders for products to be used by you, your friends, your relatives, or your associates in any manner.

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      Stacy Birchposted 9 years agoin reply to this

      It has nothing to do with way it is split, there was a glitch that prevented me from getting any commission on the sale, non nothing and it was a large sale.

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         Stacy Birchposted 9 years agoin reply to this

         I wasn't logged in, it's not my computer and when I go through my kindle the commissions come through.

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            psycheskinnerposted 9 years agoin reply to this

            It is just being flagged for your attention that this is not permitted. So even if it was not likely to be detected, discussing it on a public forum is probably not a great idea.

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         psycheskinnerposted 9 years agoin reply to this

         If the sale was during a Hubpages impression you will get zero.  If it is a Hubber impression you will get 100% of the commission.  That is the way it works.

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            Stacy Birchposted 9 years agoin reply to this

            Thank you for answering my question, really I just wanted to know what happened.  Really it isn't something I would ever bring up, but it was really confusing to me, because it never happened before on squidoo, but theirs was always a 50/50 split, so you knew what you were making and what they were making off you.  And I do wonder about my family buying things through my links, but they would buy these things no matter what.  I don't even live with some of my family that buy things through my articles.  I know I can't click on my adsense links, but I only use those on my blog and I've never clicked on them.  Hubpages rules for adds wasn't that clear to me so thank you for your help.
            
            I wish I was better at referrals and those types of programs, but I've never really understood them.

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               bravewarriorposted 9 years agoin reply to this

               I don't understand the referral program either. I've read the learning center and hubs regarding how to use it but I'm still confused. How and when do we use the 'link to this page' link at the bottom of each hub? Do we do it when we post? Or do we do it if we're linking to someone else's hub?

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                  Stacy Birchposted 9 years agoin reply to this

                  This is how bad it, I made 22 cents on a similar program in zazzle, I've been working on zazzle for 5 years.  Oh once I had a 15 dollar commission on a referral, but they cancelled the order...sniff.

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7. 61

   LindaSmith1posted 9 years ago

   Can I purchase Amazon products displayed on my own Hubs and earn a commission?
   
   No. Purchasing products using your own links is strictly prohibited and is grounds for expulsion from the Amazon Program as well as forfeiture of your entire HubPages Earnings Program balance.
   
   http://hubpages.com/faq/
   
   #13   Hub Pages Amazon  Program

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      Stacy Birchposted 9 years agoin reply to this

      I wasn't using my links, I wasn't buying anything.

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   LindaSmith1posted 9 years ago

   bravewarrior: Once we set up our own trackers, the referral link with our tracker ID is built in the link to this page at the bottom of the hub.  That link is to the hub you are reading and may want to add to your links capsule or text link in your hub.

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      bravewarriorposted 9 years agoin reply to this

      Thanx, Linda. I have my tracker link set up and have for the past 3 years. I've only recently learned to incorporate it into my hub link when I'm promoting via social media or email.
      
      I'm still confused about the 'link to this hub' at the bottom of each page. How is that to be used?

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