Some Comments on Q&A Requiring Approval & Minor Dashboard Oddness

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   Kylyssaposted 9 years ago

   I recently noticed that some (just a very few and not all) comments on the Q&A section require approval. Also, this does something a bit odd to my comment dashboard. It hides the newest and as yet unapproved comments to hubs when it does this on the comment dashboard. They show up after I approve the Q&A comments but not until after I come back to the comment dashboard after leaving it. A refresh of the page does not do the job. Is this a bug or a design feature?
   
   Sorry, I did not get screen captures as it didn't occur to me that it was a bit odd until well after the fact.

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   1. 70

      Matthew Meyerposted 9 years agoin reply to this

      QA comments can be ranked up and you can select a best answer.
      Once you select an answer the QA can be closed to further replies.
      
      I did some testing with QA and comments, but I'm not sure I fully understand what you are seeing.
      Please send a description of the issues including screen shots to team@hubpages.com
      What specific comments and what QA?
      I can then do some additional research.

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      1. 96

         Kylyssaposted 9 years agoin reply to this

         Unfortunately, I didn't get a screen capture because I didn't realize anything odd was going on until after the fact. Leaving the page and navigating back to it using the "comments" tab made the hub comments appear so I could approve them. It actually took me a few days to realize how odd it was because I'd missed approving a hub comment because I didn't leave and go back to the comment dashboard after approving a question comment. By then, all there was to screen capture was a normal-looking hub comment to approve.
         
         I haven't used the Q&A section regularly so it also took a few days for me to realize Q&A comments had never needed me to approve them before. It was two comments one day apart on two different answers on a single question that required approval. Both were from the same hubber and neither was spammy or anything inappropriate. None of the other comments on that question or any other required approval.

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2. 87

   Marisa Wrightposted 9 years ago

   I can't help with this because I avoid the Q&A section like the plague. It makes little or no income anyway.

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   1. 96

      Kylyssaposted 9 years agoin reply to this

      I don't think it's really intended primarily for earning income. Its whole structure suggests to me that it's intended to spark hub creation and to help writers fine tune ideas.

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      1. 87

         Marisa Wrightposted 9 years agoin reply to this

         That was always the original intent but personally, I've rarely seen Hubbers use it correctly!

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