Sign in?

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  1. DzyMsLizzy profile image93
    DzyMsLizzyposted 3 years ago

    I can sign in just fine, as always, from my desktop PC.

    However, I received a Kindle Fire for the holidays last year, and I cannot sign in on that device.  I can see the main public page, and click on any hub to read from there, as a member of the public would, but I cannot sign in!

    There does not even seem to be that option! 

    Is anyone else having this problem, or am I just not tech-savvy enough to figure it out?

    Do any of you have the Kindle Fire?  I am finding it a kind of Jekyll and Hyde device; easy enough to get going, but if you need help, it's very difficult.  The full scope of the "instructions" that came with it was simply how to plug in the charger.  DUH...the one thing I don't need help with!!!

    1. RonElFran profile image98
      RonElFranposted 3 years agoin reply to this

      I am replying from my Kindle Fire. To do so I had to sign in, which I did via Facebook. I had the same problem at the beginning, but finally got it to work, but I can't remember exactly what I did. At least know it can be done!

      1. DzyMsLizzy profile image93
        DzyMsLizzyposted 3 years agoin reply to this

        via Facebook?  How odd!  I did not think the two were connected. 

        I have no trouble at all on FB, except getting posts to highlight so the menu to edit or delete comes up is a bit of a dicey issue...sometimes takes 10 or more tries.

    2. kenneth avery profile image81
      kenneth averyposted 3 years agoin reply to this

      I have an iPad II, and never tried to sign in to HP on that device. I know that I had to sign in, off, then resign in to Facebook and that worked.
      Do you have a Customer Service at Kindle? Or "contact us" email address?
      If you have just bought this device,  you should have it covered in a warranty. Just "spit-balling," which is good for me at this time of night.
      Hope things work for you soon.

    3. SusanDeppner profile image86
      SusanDeppnerposted 3 years agoin reply to this

      Here's how I do it. Using the Silk browser on your Fire, go to Access the HP menu on the black stripe, on the left, the three horizontal bars thing. When you touch that you'll get a menu that includes a Login page. Click on that. That will take you to a page where you can log in the usual way, with your HP name and password. Let me know if those instructions aren't clear.

      1. DzyMsLizzy profile image93
        DzyMsLizzyposted 3 years agoin reply to this

        Instructions clear; it just did not work.  Silk didn't even GO to hub pages; only a blank page with generic silk/amazon selections, and the 3 bars had only amazon settings to select from.  sad

        1. SusanDeppner profile image86
          SusanDeppnerposted 3 years agoin reply to this

          Hmm. Sorry that didn't work for you. Try going to a search engine on your Fire, search for and link from the result. Pretty sure that's how I got there (rather than typing in the address). Worth a try!

    4. paradigmsearch profile image87
      paradigmsearchposted 3 years agoin reply to this

      You poor thing. big_smile big_smile big_smile

      Fortunately, I see other Hubbers have rescued you.

      1. kenneth avery profile image81
        kenneth averyposted 3 years agoin reply to this

        DzyMsLizzy was rescued from whom? Or what?


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