Green Comments Button!

Jump to Last Post 1-4 of 4 discussions (23 posts)
  1. sallybea profile image96
    sallybeaposted 2 years ago

    I have a green comments button next to my profile picture at the moment which when I click on it in the usual manner to respond takes me to a page where I can't see the comment to respond to it.  Is anyone else having this problem?

    1. Venkatachari M profile image31
      Venkatachari Mposted 2 years agoin reply to this

      I do not have any such button at my profile picture. Normally pending for approval comments are notified on your account page. When you click there, you go to a page where you can approve and reply to them.
      Your problem is a new one. It might be some glitch. Try reloading your page and see whether it disappears.

    2. Kylyssa profile image95
      Kylyssaposted 2 years agoin reply to this

      I've also found that comments are taking hours after the green button shows up to appear on my comments dashboard. The weird thing is that the time between the button showing up and the comment becoming visible to me is extremely variable. The comment may be visible right away or become visible many hours later or anything in between. Also, the green button has indicated I have more than one comment and those multiple comments showed up on my comment dashboard for me to see each at different times.

      I don't think it's a glitch because the same thing keeps on happening and resolves itself, always within 12 hours and some of the missing comments may become visible on the dashboard under the low quality designation rather than the unmoderated designation.

      I wonder if they're sending comments through their own sort of QAP before we even get to see them? That might account for the variation in times before they become visible to the hub authors. We know they're sorting comments and un-publishing any of our old comments that don't have keywords in them, may have a few typos in them, or contain URLs of any kind, so it wouldn't be surprising if they'd also put them to work sorting comments before they even reach us.

      1. sallybea profile image96
        sallybeaposted 2 years agoin reply to this

        After about 12 hours I can now read the comment which was made by an unverified person.  I have a sneaky feeling that the comments are being vetted before we see them.

    3. Genna East profile image90
      Genna Eastposted 2 years agoin reply to this

      Hi Sally...

      I have noticed a delay as well re the time between notification of the comment, and actually being able to see/read the comment.  I thought it was a bit odd.

      1. sallybea profile image96
        sallybeaposted 2 years agoin reply to this

        Perhaps we will receive an explanation from staff!

    4. mai hoangthuy1-2 profile image60
      mai hoangthuy1-2posted 2 years agoin reply to this

      I also happened the same case but after the exit and log in again, I did not see that anymore. you can also try it

    5. Christy Kirwan profile image96
      Christy Kirwanposted 2 years agoin reply to this

      This is a bug we're currently working on. It should be fixed soon. Sorry for the confusion!

      1. sallybea profile image96
        sallybeaposted 2 years agoin reply to this

        Hi Christy,
        Could I ask whether our comments are being moderated before we see them?

        1. Christy Kirwan profile image96
          Christy Kirwanposted 2 years agoin reply to this

          They are run through an algorithm designed to recognize low quality comments. Comments that are caught by the filter will still show up in the "Low Quality" section of your comment filters in your account.

          1. sallybea profile image96
            sallybeaposted 2 years agoin reply to this

            Is this the reason why the comments are taking so long before we can access them?

            1. Christy Kirwan profile image96
              Christy Kirwanposted 2 years agoin reply to this

              The delay is caused by a bug with the system.

              1. sallybea profile image96
                sallybeaposted 2 years agoin reply to this

                Thanks, Christy.

                1. Christy Kirwan profile image96
                  Christy Kirwanposted 2 years agoin reply to this

                  Comments should now show up within a few hours, rather than a few days as was previously happening. We're still looking into cutting that time down. Thanks for your patience.

                  1. sallybea profile image96
                    sallybeaposted 2 years agoin reply to this

                    That is good to know as readers here like to have their comments responded to, quickly, especially if they are looking for an answer to a problem.  Is this process taking place internally or externally?

  2. Will Apse profile image90
    Will Apseposted 2 years ago

    I have had a couple of links to the niche sites on the account page that did not work properly. I can't remember what they were about though, lol. Probably to do with editing.

    1. Venkatachari M profile image31
      Venkatachari Mposted 2 years agoin reply to this

      It can be a simple notification to go to your niche site to view something or only an information that your hub has been transferred to a niche site.

      1. sallybea profile image96
        sallybeaposted 2 years agoin reply to this

        No, I don't think so, I have heard from a reliable source since writing this that  HP has contracted a company to moderate both the authors and the commenters posts.  Perhaps we will receive an explanation shortly.

  3. Stacie L profile image90
    Stacie Lposted 2 years ago

    I don't see any green comments button on my profile page. Is it permanent or appears occasionally?

    1. Kylyssa profile image95
      Kylyssaposted 2 years agoin reply to this

      It shows up in the upper right corner of your feed when you have comments waiting for your approval. It disappears after the comments have been approved.

  4. Kylyssa profile image95
    Kylyssaposted 2 years ago

    I've got another batch of delayed comments right now. I'm starting to get used to it, but I hope the people who have commented don't take it the wrong way.

    1. sallybea profile image96
      sallybeaposted 2 years agoin reply to this

      I think there is more to this than meets the eye.

      1. Kylyssa profile image95
        Kylyssaposted 2 years agoin reply to this

        I wonder if logged-in hubbers' comments take a shorter path to us for approval? A hubber just responded to a comment I just approved and his comment showed up on my dashboard within minutes .

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)