I am using Internet Explorer 11, and I can't view in-article images on any of the Hubs on HowTheyPlay. All peripheral images, including ads and links to other articles, load correctly, but the images that are actually a part of the content are blank. This applies to all Hubs, not just my own, although I can see the images in edit mode. I've tried deleting my temporary internet files and cookies, and I'm unable to find anything helpful from Microsoft. Is there a setting that I need to change?
Thank you for the report! It looks like this is an Internet Explorer-specific issue, so we recommend using a different browser while our Engineering Team looks into getting the bug fixed. Thanks for your patience.
This should be fixed now, thanks again for bearing with us!
I get the same thing. However it also gives me a script error that it is not responding. When I open your hubs using FireFox and Chrome there are no issues with the images. The first question I have is - have you tried other browsers on your side? Second this happened on Windows 8.1. But when I use Windows 10 The images are there with all browsers. I did some online research and did not find anything more direct. At this time it may not be your browser but the HowTheyPlay site that is the issue. Sorry I don't have a more direct answer.
Thank you very much. I've been resistant to switch to Windows 10 because I've never attempted to update an operating system on a computer (I have Windows 7). I was able to see everything on a tablet, so I'm just not going to worry about it at this point. It doesn't affect any other site I normally visit; my guess would be it has something to do with the page address being different from the location where the images are being set up and stored.
You are welcome. And I am glad you have more than one way to view your pages. Also if you decide to upgrade to Windows 10 make sure to back up all the data on your machine. Just in case...
Internet Explorer was never the best browser to use. It had and still has problems reading a lot of the more recent and up-to-date coding that is coming out e.g. html5 and CSS3
You can test your web browser on this page to find out where the problems are...
https://html5test.com/
by Ben G 11 years ago
For anyone who upgraded to Windows 8.1, Internet Explorer 11 came with it and you may have noticed that you can enter links in your hubs through this browser.It still works in Firefox 25, but just a heads up!
by Michael Willis 12 years ago
It seems the majority of pictures on any hub I look at that pictures are not loading. Either the space is blank, the gray box over them or the red X in the upper left hand corner. I have even opened the slideshow to see if I can see the pictures there and get the same blank, red X, etc. I do wait...
by Peggy Woods 12 years ago
For the last several days if I wish to share a good hub from a HP author with my followers, it won't do it for some reason. Is anyone else having this problem?
by Eugene Brennan 10 years ago
I don't know whether it's just my Windows phone misbehaving, but when I tap the on-screen "X" button while viewing an image, instead of returning to the hub, my phone backs out to my profile page. Has anyone else experienced this?It doesn't seem to be possible to zoom photos using...
by aoiffe379 15 years ago
This morning I got up early enough to spend an hour or two editing my hubs and improving the titles. I was progressing well until Internet Explorer8 decided not to work.I was left with an edited capsule that would not close; and I got a message that if I closed the program I would lose the work. I...
by Fawntia Fowler 14 years ago
Thank you to everyone who reported problems with the photo capsule. A new release just went out that fixed a big issue with Internet Explorer that was causing all kinds of problems and understandable stress for a number of users. I apologize for this, especially because it took so long to track it...
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