Unable to Reply to Comments

1. 84

   davidlivermoreposted 7 years ago

   Try as I might, I can't respond to any comments in my hubs.  I can add a new comment, but I can't directly reply to comments.  I sign out and then sign back in, both on HP and the niche sites.
   
   How can I interact with my readers if I can't respond?

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2. 84

   Marisa Wrightposted 7 years ago

   There is no way to reply to a comment directly and there never has been.
   
   All you need to do is add a new comment and mention the person's name so they know you're responding to them.

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   1. 84

      davidlivermoreposted 7 years agoin reply to this

      Hmm but times I saw a "reply" button.
      
      Oh well.  It's an antiquated system.

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      1. 88

         Jodahposted 7 years agoin reply to this

         Try going to your Accounts page, click on "comments" heading and reply that way to each one.

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         1. 84

            Marisa Wrightposted 7 years agoin reply to this

            The reply box is there, but it still looks exactly the same as a new comment when you view the Hub.

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      2. 86

         weezyschannelposted 7 years agoin reply to this

         I totally agree! Sometimes I can reply and sometimes I just have to direct the message to whoever asked it… It's very confusing because it still shows that I have an answered comments when actually I do! It shows it in the hub statistics that I have not commented but I have

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         1. 95

            Glenn Stokposted 7 years agoin reply to this

            It's not confusing if you just log onto the niche site. If you reply when you're logged in, rather than replying as a guest, then it will show that you replied and it will mark your reply as "author."
            
            But better still, do all your replies to comments from your global comments page as I talked about in my hub about 12 Overlooked Writing Techniques on HubPages. There's no need to log into each niche site if you do it that way.

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   2. 86

      weezyschannelposted 7 years agoin reply to this

      I know and it's a little aggravating because I thought it would be more personable if we could reply to a certain comment to that person

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   3. 80

      Relationshipcposted 7 years agoin reply to this

      Yes, but there should be a way to reply. I have over 500 comments on one of my articles, and it would be much better if I could reply to them with a simple 'reply' button instead of having to refresh my screen over and over again and answer them by including their name.
      
      In fact, HubPages should have a way to notify the commenters that they have been replied to. It would increase interaction on pages and make it easier for everyone involved. It kind of baffles me that after all these years they haven't added that feature.

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      1. 89

         theraggededgeposted 7 years agoin reply to this

         Use this page http://hubpages.com/my/hubs/comments to approve your comments. Once you approve them, a reply button appears.

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3. 100

   Peggy Wposted 7 years ago

   I am also having a difficult time making a comment in response to new comments on my hubs. I hit reply and the comment box opens.  I write my response and hit post comment and what happens is that it zips up to the top of the page.  I have tried over and over again today to respond to my newest comment today with no luck.

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   1. 80

      sallybeaposted 7 years agoin reply to this

      I had a problem with one comment today.  Try as I might it would not load the comment so I left the page and came back again and cut and pasted in the comment which I had made previously.  It worked on the third try.  Think this might be some kind of bug as it has never happened before.

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4. 92

   Natalie Frankposted 7 years ago

   I also have a problem with comments on the niche sites.  It never lists my name and treats me like a guest whenever I try to leave a comment.  It says to sign in or sign up despite my already being signed into HP which I was told shouldn't happen.  I type in my name to leave a comment but it still lists me as a guest.

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   1. 95

      Glenn Stokposted 7 years agoin reply to this

      You need to sign on to the niche site before you leave a comment. Click the sign on link on top of the page and enter the same user and password you use with HubPages.

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      1. 80

         sallybeaposted 7 years agoin reply to this

         I went to the page via an email link, guess that might have been the problem.  Strange that it takes you to the comment but that you have to sign in when it takes you right there but anyway will remember next time, thanks, Glenn.

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