Payment wasn't processed.

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  1. hclpd profile image90
    hclpdposted 14 months ago

    I usually recieve payment from Hubpages by this date. This time around, however, I got an email from them where they stated "PayPal told us that our attempt to pay you failed. Please contact PayPal to find out why, or associate a different PayPal account." I've never faced any issue like this before. Has any of you ever run into this kind of problem? How am I supposed to resolve it? And if I do, will I be paid next month?

    1. hclpd profile image90
      hclpdposted 14 months agoin reply to this

      Bump.

      1. theraggededge profile image98
        theraggededgeposted 14 months agoin reply to this

        I think you should take the advice given by HP and contact PayPal. I have in the past, and they've always been very helpful.

        1. hclpd profile image90
          hclpdposted 14 months agoin reply to this

          I did. They didn't pick up the call, so I had to email them. Awaiting reply now.

          1. hclpd profile image90
            hclpdposted 14 months agoin reply to this

            They coudn't figure out why my payment was withheld. Maybe I need to contact Hubpages regarding the same?

            1. theraggededge profile image98
              theraggededgeposted 14 months agoin reply to this

              team@hubpages.com

              You won't lose your payment smile

              1. hclpd profile image90
                hclpdposted 14 months agoin reply to this

                I just contacted them. Thanks smile

    2. NateB11 profile image92
      NateB11posted 14 months agoin reply to this

      I actually have two paypal accounts, one is my personal one and the other is a business one I set up for selling ebooks (which have made no money). At any rate, another paypal account might be an option if all else fails. Hopefully it gets resolved without having to go through that.

      1. hclpd profile image90
        hclpdposted 14 months agoin reply to this

        I wouldn't know until the next month.

      2. hclpd profile image90
        hclpdposted 14 months agoin reply to this

        They replied and asked me to confirm my PayPal email address once again.

 
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