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Payment wasn't processed.

  1. hclpd profile image89
    hclpdposted 7 weeks ago

    I usually recieve payment from Hubpages by this date. This time around, however, I got an email from them where they stated "PayPal told us that our attempt to pay you failed. Please contact PayPal to find out why, or associate a different PayPal account." I've never faced any issue like this before. Has any of you ever run into this kind of problem? How am I supposed to resolve it? And if I do, will I be paid next month?

    1. hclpd profile image89
      hclpdposted 7 weeks ago in reply to this

      Bump.

      1. theraggededge profile image95
        theraggededgeposted 7 weeks ago in reply to this

        I think you should take the advice given by HP and contact PayPal. I have in the past, and they've always been very helpful.

        1. hclpd profile image89
          hclpdposted 7 weeks ago in reply to this

          I did. They didn't pick up the call, so I had to email them. Awaiting reply now.

          1. hclpd profile image89
            hclpdposted 7 weeks ago in reply to this

            They coudn't figure out why my payment was withheld. Maybe I need to contact Hubpages regarding the same?

            1. theraggededge profile image95
              theraggededgeposted 7 weeks ago in reply to this

              team@hubpages.com

              You won't lose your payment smile

              1. hclpd profile image89
                hclpdposted 7 weeks ago in reply to this

                I just contacted them. Thanks smile

    2. NateB11 profile image93
      NateB11posted 7 weeks ago in reply to this

      I actually have two paypal accounts, one is my personal one and the other is a business one I set up for selling ebooks (which have made no money). At any rate, another paypal account might be an option if all else fails. Hopefully it gets resolved without having to go through that.

      1. hclpd profile image89
        hclpdposted 7 weeks ago in reply to this

        I wouldn't know until the next month.

      2. hclpd profile image89
        hclpdposted 7 weeks ago in reply to this

        They replied and asked me to confirm my PayPal email address once again.

 
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