Editors removed a photo from a hub that was moved to one of the niche sites. I have upgraded it, and it shows on the edit, but not on the niche hub itself. I think this is a glitch and have reported it to the team...anybody else having this problem?
Not this exact one, but I've had some weird editing ones in the past (like one where clicking the capsules to edit a specific Hub wouldn't work). Weird how this little glitches arise occasionally.
Unless others chime in and it turns out to be a community issue, it's likely specific to you. Thankfully, you're already talking with them, so it should be straightened out soon.
I don't know. I emailed them last night and have yet to hear a word. I cannot understand why a replacement image cannot be inserted, but thanks.
I haven't had a problem with images on the main Hubpages site (and have no articles on external sites.) I can chime in on the reason you heard nothing tho, its the weekend. They don't work weekends. I have a hub i submitted for publication after fixing a "Low Res Pixel Issue" and its been green since Friday night.
For a team that isn't working over the weekend, they sure have been active in my case! I went in and checked my Amazon capsules to make sure all were wide view, and a ton of edits ensued. Not only that, but they have edited and moved at least two articles up to niche sites and have stated they'll be moving a third. All of this in less than 24 hours!
I've seen this type of activity before, so don't believe they're not working. I've even had personal comments from editors on some of this stuff.
Hm, they may just be waiting a bit to gather information (seeing if anyone else reports a similar problem). Or perhaps responding to messages comes after their "main work" like editing and moving Hubs.
You should definitely get a response within the next few days though.
While editors sometimes choose to work weekends, the rest of the team typically does not, which means weekend emails you send to the team will usually receive a response Monday (as editors are not the ones looking at those emails).
The editors are casual workers who work from home, so they set their own hours. The office is closed on the weekend. A technical problem (i.e. the edit of a photo not "taking") would have to be dealt with by the technical guys, who would be in the office.
I'm always conscious that HubPages runs a very small staff. If there's a technical glitch and we all contact them individually, they're going to be flooded with emails! Much better to have a little patience and report it on the "Technical Questions" forum, which is monitored by the tech staff.
They work on weekends, I am sure about it. I have had articles that got featured within two hours of my first submitting it at weekends.
TT2, in reference to your original question, which I see has not yet been answered — have you removed the check mark on the top right of the image capsule that says "Do not display this capsule" ?
OMG...Glen...really? I never even noticed it and am wondering why it is even there? I certainly did not put that check mark there...but yes, it fixed the problem! Thank you so much.
Can you explain to me why they would even put something like this on an edit page? I mean, if you don't want a capsule displayed, you would normally just delete it, right?
You, my friend, are a frickin' genius!
Glenn, the question was "anybody else having this problem" and was indeed answered. That said, good on you for helping Time solve it.
Time, there are uses for this function. If I'm writing an article and I have ideas for it that I'm unsure I want to include, I'll often put them in but make them hidden, having them act as a reminder of sorts for future me.
Hey Kristy, what about articles?
If we publish on a weekend, doesn't it feature within hours of submissions if eligible? Has happened to me. Or, was I lucky twice (as moderators chose to work on those days :-D)?
Featuring an article is an automated process. I referred to monitor selected articles that got declined for low pixel images. It then requires a human to authorize it be published.
Actually, Featuring an article isn't an automated process. Before it can be Featured, a Hub has to go through the QAP.
However, the QAP is undertaken by a team of casual workers who work from home, so they can set their own hours.
Well, those casual workers sure are quick then because some of my articles that I changed got featured almost within the first 5 minutes of publishing. Guess the site changed a lot more then I ever figured.
You must be lucky then because I'm still waiting for my article to get featured since publishing it 8 hrs ago.
Were they Featured before you changed them?
No, there were the half "not enough traffic" half black symbol, then after updating titles and a little bit of content like dates, amazon products (for example the 2013 kindle to the 2017), and images to full-width they became featured again.
Interesting. Officially, we're told that all Hubs go through the QAP process to get Featured. Brand new Hubs certainly go through the QAP first - however unofficially, some of us have noticed that long-standing Hubs seem to get a free pass...
Long standing indeed, all these are from before 2011. Just because they have become "featured" doesn't mean they are receiving any traffic at all. These tend to fit the entire criteria for a "good hub" aka 1500+ words, 3 images, 2 videos/ other capsules.
PS: I sent you an email via your dance shoes site.
Just realised I'm not thinking straight.
If a Hub was previously Featured, but has been unFeatured for "lack of engagement" (i.e. no traffic), then it is NOT sent through the QAP again when you make changes. It just goes straight to Featured.
if the Hub had been unFeatured for Quality, then it would've had to go through QAP before it could be Featured.
As Marisa mentions, the QAP is a process with an automated component that also uses ratings from Amazon Mechanical Turk workers (a process that is also automated on our end and somewhat similar to working with freelancers).
by Cholee Clay 5 months ago
I have an article that an editor has made substantial changes too. Including adding a bio that they wrote themselves. I have not seen an edit this bad in quite some time on one of my articles, and I do not want to go through the whole article and rewrite half of it. I've already spent countless...
by Missing Link 4 months ago
I'm thinking the answer is probably yes?If you have hubs that have been deemed "not featured", for one reason or another, will that factor into lowering your overall score/rating as a HubPages member? Example--let's say your overall rating is 75. If 10 non featured hubs become...
by Cholee Clay 3 months ago
I'm curious if anyone knows if the new editors that were hired have completed the training and are on their own now, or if article standards have changed for some reason? The last few months I've had some very old and not updated articles moved to niche sites. I'm happy more of my articles are...
by Kain 360 4 months ago
I've written several 1000-1300 hubs and they have the featured status, but none have been transferred to a niche site yet. I'm glad that HP has implemented changes for search engine optimization, but sometimes it's unfortunate because I know I am losing potential views and earnings. 7 years ago I...
by Scott S Bateman 22 months ago
I have been pleased with the audience and revenue for my articles on HubPages since joining the site some years ago.I commend the company for creating the successful niche sites at a time when similar sites were folding. My existing articles that moved to those sites have done even better than...
by Daniel Mollat 4 weeks ago
Can someone please explain to an ignorant hubber like me just what is HubPro Premium editing?I posted this same question in another forum but did not get a reply from anyone. I'm now again posting it as a new thread in the hope someone will help me out in understanding what HubPro Premium is. Is it...
Copyright © 2018 HubPages Inc. and respective owners. Other product and company names shown may be trademarks of their respective owners. HubPages® is a registered Service Mark of HubPages, Inc. HubPages and Hubbers (authors) may earn revenue on this page based on affiliate relationships and advertisements with partners including Amazon, Google, and others.
|HubPages Device ID||This is used to identify particular browsers or devices when the access the service, and is used for security reasons.|
|Login||This is necessary to sign in to the HubPages Service.|
|HubPages Traffic Pixel||This is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.|
|Remarketing Pixels||We may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.|
|Conversion Tracking Pixels||We may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.|