I have received at least two separate e-mails that were supposed to be from HubPages that I know were not. These e-mails look exactly like the ones that HubPages send out that tell your stats and features a Hubber. The reason I know that they are not from HubPages is because my stats are way off, not even close to what they are. They use real Hubbers names and if it wasn't for my stats being off, I would have been convinced. These e-mails are coming to an e-mail address that I previously used for HubPages, but now have sinced changed e-mail addresses. The real ones always come to the correct address and are accurate, of course. Should I forward this e-mail to HubPages so that you can try to catch the imposter or delete it and forget it?
Are they asking you for anything in the email? Like, your password?
I would alert the hubpages team, for sure.
These have several links that can be clicked on, but I've been afraid to click in case I get a virus. The e-mails have been deleted, but I expect to get more, because this has happened two or three times. How would I go about forwarding them to HubPages if I get another one?
You'll want to forward things like that to the Hub team for them to see. Be sure to include what is called "full headers" as that will let them track down the culprits more easily.
I believe these emails were sent in error by our newsletter delivery service. We have a different set of emails that go to unpublished authors. Jason may follow up with more details, but I don't believe there is anything sinister going on here. Feel free to forward on the emails to us if you like though. We'd be happy to take a look just to be sure.
Yes, this was sent by us. Topica, the service we've been using, accidentally sent out this test email (intended for new users who hadn't published anything yet) to everyone in our DB.
We are most likely moving to another delivery platform in the coming months, which will hopefully avoid hiccups like this from happening again, and will also allow us to include richer information and more personalized data than you see now.
So, in short, nothing sinister going on with this email
by Genna East 9 months ago
I stopped receiving e-mails of any kind from HP during the past few days. I was wondering if anyone else had experienced this snafu. It's especially odd since when I tried to change my password, I received the following error message: "This e-mail address has already been used to...
by SweetiePie 22 months ago
Is there a possibility we could have a new feature that would only allow Hubpage members with profiles to send emails? I think this might cut down on the amount of spam we are currently receiving from unverified email accounts. Just a thought . Also, it would be great if email...
by Debra Allen 9 years ago
I am changing my status to no contact me on my profile. I have just gotten two e-mails from fundies and religious fanatics. I do not appreciate it one bit. So I am turning off that feature. You all want to go save someone or convert them and tell me that I am confused and...
by Not Found 5 years ago
Have you encountered one reader that became obssessed with your hubs and reliving every poem you have written?i've been receiving abusive comments from my hubs from one hubber..actually, he's not a writer or hubber here in HP but he had created one account so as to keep track with my writings. he...
by DancingRedFeather 8 years ago
I need to know what address I put in my e-mails etc..to direct people to my page to sign up ..I need help to understand how to direct traffic to my page. what link I need to insert so that when people visit or sign up..how do a create a tracker? I'd appreciate if someone would help me..let you in...
by Eric Dockett 12 months ago
I received a note from an editor on my last Hub, which I complied with to the best of my ability. However, when I tried to respond to the email, my message bounced back. This always happens. I always add the Team email address when responding anyway, but it would be nice to feel I can communicate...
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