No longer receiving emails from Hubpages...

1. 89

   Genna Eastposted 6 years ago

   I stopped receiving e-mails of any kind from HP during the past few days.  I was wondering if anyone else had experienced this snafu.  It's especially odd since when I tried to change my password, I received the following error message:
   
   "This e-mail address has already been used to register for an account."   
   
   The e-mail address that I use for HP (which one needs in order to change one's password)  is of course mine -- and always has been.  I have written HP two emails about this issue and haven't heard back from anyone.
   
   I'm taking a risk in posting this to a forum as I probably won't receive any HP e-mails with responses. 
   
   I'd appreciate any help or suggestions.
   
   Thank you!
   
   And my best wishes for a Merry Christmas...
   
   Genna East

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2. 94

   AliciaCposted 6 years ago

   Hi, Genna. I'm experiencing a related problem. For the last three days I haven't received any notifications about hubs that have been published, even though my account settings are correct. I am getting other emails from HubPages, though. I'm sorry that you're not getting any email at all. I had this problem some time ago but solved it by changing the email address that I use for HubPages.
   
   I hope you have a great holiday.

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   1. 59

      Michael-Duncanposted 6 years agoin reply to this

      I am also no longer being notified via email concerning new hubs that have been published, but I'm receiving other HP emails. But if you are not receiving any emails at all, I'd suggest you notify the team in the Report a Problem Forum: http://hubpages.com/forum/category/3001

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   2. 89

      Genna Eastposted 6 years agoin reply to this

      Thank you Alicia and Michael.  I'm still not getting any HP e-mails whatsoever.  They manage to fix the password problem, but nothing else.  I appreciate your help.

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      1. 89

         Genna Eastposted 6 years agoin reply to this

         And I meant to add -- Happy New Year!  :-)

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         1. 59

            Michael-Duncanposted 6 years agoin reply to this

            Happy New Year to you too! Hope the issue is resolved ASAP. Cheers.

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3. 70

   Rafa Baxaposted 6 years ago

   Now that you mention it, I haven't received any either. Might take some time for someone to notice though. It's holidays after all.

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   1. 89

      Genna Eastposted 6 years agoin reply to this

      Hi Rafa...
      
      Still no e-mails.  I suspect this is happening to others as well, but with varying degrees.  Good to see you and thank you for your comment.

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4. 91

   harrynielsenposted 6 years ago

   Same here.

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   1. 89

      Genna Eastposted 6 years agoin reply to this

      Hi Harry.  Same here, still, as well.  No e-mails.  I've sent them a couple of messages (Team HP), and haven't back from them on the problem with e-mails.  Thanks for the comment!   I hope your Christmas was Merry. :-)

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5. 95

   Glenn Stokposted 6 years ago

   Go to your "Profile > Notification Settings"  and make sure you have everything you want under "Instant Email" set to "always".

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   1. 89

      Genna Eastposted 6 years agoin reply to this

      Hi Glenn...
      Already looked int that several day sago.  They are set to "always" and have always been configured to this setting.  But I thank you for your help.   :-)

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6. 74

   Frank Atanacioposted 6 years ago

   yeah come to think about I too haven't received updates or posts from other hubbers

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   1. 89

      Genna Eastposted 6 years agoin reply to this

      Hi Frank.  I think a number of hubbers are experiencing this.  What I find annoying is that I still haven't heard anything from HP about this issue.  Thanks for looking in and leaving a comment. 
      
      Happy New Year.  :-)

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      1. 59

         Michael-Duncanposted 6 years agoin reply to this

         The chaps may have closed shop for the merry season.

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      2. 95

         Glenn Stokposted 6 years agoin reply to this

         You won’t hear from staff here. The proper place to report it is in the Official HubPages Help forum. That was already done, so watch for an answer there after the holidays. Here’s the link...
         
         https://hubpages.com/community/forum/14 … ifications

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         1. 89

            Genna Eastposted 6 years agoin reply to this

            Thank you, Glenn.  I posted a comment there as well.  Still, nothing.

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7. 70

   clivewilliamsposted 6 years ago

   Same Here

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8. 85

   Jesse Drzalposted 6 years ago

   Stopped getting them for months. Then came into the forum and mixed it up..bang got a few random mails again. Weird.

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9. 59

   Michael-Milecposted 6 years ago

   Hi Genna and the rest of fellow-sufferers. Reading your heartbreaking conversation, my discomfort becoming lesser  of burden since it’s shared by many in love and compassion. Thank you and have a merry everyday,  if possible better then “ Christmas “. Peace with us. Michael

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   1. 89

      Genna Eastposted 6 years agoin reply to this

      It looks as though it is finally working.  I just received a bunch of HP emails.  I hope everyone else has working emails as well.  Happy New Year. 
      
      My thanks to you and everyone for your comments and support!  :-)

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10. 84

    FatFreddysCatposted 6 years ago

    Now that you mention it, I got an e-mail from HP yesterday telling me that one of my niche-site articles had been reviewed ("and it looks great!") ...but aside from that one, I haven't gotten any in some time. Weird.

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11. 82

    Ryan Corneliusposted 6 years ago

    Me too. I just build up my portfolio here now. It seems they are going thro ugh something

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12. 85

    Chriswillman90posted 6 years ago

    I did get the "review" notifications but nothing else. I think the crew is off for holiday break. We probably won't hear much until after the new year.

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13. 80

    k@riposted 6 years ago

    That makes me sad!  I think I'm going into notification withdrawal, lol.

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    1. 89

       Genna Eastposted 6 years agoin reply to this

       It seems as though it is finally working.  I just received a slew of HP emails.  I hope everyone else has working emails as well.  Happy New Year. 
       
       My thanks to everyone for your comments and support!  :-)

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14. 95

    jansharesposted 6 years ago

    FYI: https://hubpages.com/community/forum/14 … tion-issue

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