help, my adsense account has disappeared. How doi I get it back?

Jump to Last Post 1-12 of 12 discussions (17 posts)
  1. robie2 profile image81
    robie2posted 15 years ago

    Yesterday, when I went to check my adsense account, the google site kept telling me to sign up for a new account--didn't recognize that I already had one.  There is no place to sign in either. And google adsense help wasn't helpful either. Same thing happened whether  I tried to access adsense from hubpages or directly from google-- my adsense account has just disappeared. Has this happened to anybody else? and how do I get it back?

  2. relache profile image73
    relacheposted 15 years ago

    Contact AdSense for help with this.

    1. robie2 profile image81
      robie2posted 15 years agoin reply to this

      well the only option there seems to be to post a message on their forum. which I will do but in the meantime, do I open a new account using the tracker from hubpages like I did before? and is my tracker still the same? and what happens to the big two dollars that I have earned LOL? I wish there were some way to contact a live person because their help menu doesn't seem to include this problem-- guess I better start over and open a new account eh?

  3. Jason Menayan profile image61
    Jason Menayanposted 15 years ago

    Did you retain any email at all from Google AdSense (any confirmation/verification/notification emails)? If so, there should be a link or information on how to contact AdSense support.

    It wouldn't hurt to include your AdSense ID (if not in the email already, then you can copy it from here) if they can't seem to find your account via your email address.

    1. robie2 profile image81
      robie2posted 15 years agoin reply to this

      Thanks Jason-- just sent forwarded the thread of my email correspondence with google to you guys. I'm so grateful to know you are there-- I feel lost in automated email land:-) Yes I do have a confirmation email from adsense thanking me for signing up through hubpages on January 13th but there are only no reply links on it, I think. I'll check.  They already have my adsense ID (the ID on my hubpages afflilliate page.<sigh, I feel like Alice down down the rabbit hole> nothing more I can do unless you can think ofsomething...... it still says that I don't have an adsense account.

  4. Debbie Cook profile image77
    Debbie Cookposted 15 years ago

    I also received an email from Google about my adsense account. I had to go through the process of accepting the terms, and then (although I was afraid) I let them set me up a new Google account. I believe the email said something about adsense accounts no longer being seperate from Google accounts.

    I do not have other Google accounts so I did not have any other log ins other than my adsense. Once I went through the process I was able to sign in with my previous adsense log in and all of my information, earnings and all was there just like before. The email said that we have to be very sure to have our log in information because that was the only way we could log into Google.

    Hope this helps - I have just assumed that all hubbers had this same email.


    1. robie2 profile image81
      robie2posted 15 years agoin reply to this

      Thanks Deb-- you got an email? I didn't, but then I had both and adsense and gmail account already. hmmmmmm thanks thought this might be related.

  5. jimmythejock profile image86
    jimmythejockposted 15 years ago

    when I tried to log in to adsense yesterday, I had to change my account, I wonder if they were asking you to do the same? the idea is to have adsense connected to your Gmail account so that you use the same pass word for both, that way when you are in your gmail you just need to click on adsense, and it will automatically come up on screen without the need for a pass word.
    took me a while before i realised what was happening.....jimmy

    1. robie2 profile image81
      robie2posted 15 years agoin reply to this

      well no I don't think that's it. I opened both my gmail and my adsense account the same day and today in one of those no-reply emails they had me change my password for the adsense account. I did and found that it also had changed on my gmail account so the two are somehow already in sync.  But it is nice to know that this is about something google is up to and it does help( thanks deb)  Maybe I somehow got lost in the sauce when they changed their password and account settings for one and all.< sigh> another techno glitch. Everything was fine yesterday afternoon and then last night when I went to check my vast adsense earnings(irony intended) zappo--I had no account.

      BTW Jimmy, what do you mean you had to "change your accouint"  Did you have to open up a new one? Did they ask you to or what?

  6. jimmythejock profile image86
    jimmythejockposted 15 years ago

    I had to change my password to match my gmail password in adsense......jimmy

  7. relache profile image73
    relacheposted 15 years ago

    Google has new AdSense terms of service that they are making everyone read and agree to, and that might be confusing people into thinking they somehow lost an old account or need to make a new one.

    If you don't agree to the new terms by May 25, that's when you'll lose your account, but if you see new terms, there is a spot to accept them and it doesn't make you start a new account.

  8. gamergirl profile image88
    gamergirlposted 15 years ago

    Additionally, if you select the option to accept the new terms, the option to go on into your adsense account opens up.  This option is greyed out and unclickable before you choose the accept option.  Far below that, the option to not accept the terms is clickable, as well as a button which lets you open a new adsense account.  I went through this yesterday, so I urge everyone who thinks their adsense is gone to read all the options which you can click at the base of the terms of service very very carefully so you don't risk losing your account.

  9. robie2 profile image81
    robie2posted 15 years ago

    Thank you thankyou thankyou< see me groveling before you> relache and gamergirl That was it. I accepted the new terms of service and got to my account to find that I am 0.16 cents richer than I was last night LOL----ohboy do I feel stupid. Thanks to you too Jason and now, of course google will get back to me with yet another automated email LOL. I'm computer literate but far from techno-saaavy and I do tend to freak out over these things( also have some major control issues but that's another story) anyway, now I am a happy camper--thanks to you all smile

  10. robie2 profile image81
    robie2posted 15 years ago

    oh yeah-one more question. On my afflilliates page, next to where it says google, it still says sign up instead of edit--even though when I go to the box below where it says check my earnings, I can do that-- what's up with that?does it matter?

  11. robie2 profile image81
    robie2posted 15 years ago

    And thanks to you too, Jimmy:-)

  12. dinamars profile image59
    dinamarsposted 15 years ago

    so you still have your previous two dollars, Robie?

    1. robie2 profile image81
      robie2posted 15 years agoin reply to this

      yup --in fact my total earnings are over $3.00 now. I'm a rich woman smile.....but obviously a woman who still has a lot to learn about google adsense. Feel kinda silly now smile


This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

Show Details
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
ClickscoThis is a data management platform studying reader behavior (Privacy Policy)