Hi Samantha - Thanks for the update. Could you please address a couple of things?
Could you explain why when you search, in many article descriptions on the results the MTO article is what is described, having nothing to do with the title, the content being grossly inappropriate and in some numerous cases offensive such as when it indicates it includes an actual sex tape of a teenager having sex with her boyfriend. It also says "by MTO staff" looking like all our content falls under MTO and is written by a group of their staff.
Is it possible to tell us how long this bug has been a problem and to give an honest assessment of what kind of damage it may have done?
Could you clarify what this means exactly? "This is a brand new technology, personalized to each individual to drive engagement."
I think the biggest concern we have though, is just the lack of communication from staff. It seems like there are repeatedly different "bugs" and changes that keep occurring and we are not informed of anything until one of us catches it. Even then, there may still be no comment from staff even though there might be several thread with conversations and requests for input from staff which go largely ignored. There are thread related to massive traffic drops, continued decreases in CPM despite increases in views, issues with editing, ads that serve to funnel traffic from HP to Maven (and despite some reports of HP writers seeing some traffic from Maven that is not the case for many of us), seeming drops in quality across HP, and Maven ads that directly compete with one of that authors articles. Luckily there are several HP writers who have a wealth of info and can make suggestions as to what might be occurring for some of these concerns. But we shouldn't be the ones trying to come up with answers which may or may not be accurate. We need more information and regular updates from staff before we discover a change or problem and become concerned over it. A little transparency goes a long way. For the most part, we are a very loyal bunch and will stick by HP provided we are assured they have our best interests at heart. Of course we understand that being acquired by Maven there will be changes and that we might not always like them. That's just business. But when something might affect us in terms of earnings, traffic, or the continued existence of HP we have the right to know so we can make decisions on our own behalf.
Know that the there are many of us who are dedicated to HP and are in this for the long haul. We are willing to take on a good deal of the editing piece in terms of helping new authors learn what it takes to get an article featured or moved to a Niche site and to explain a lot of the technical parts of being successful here. And though we don't say it nearly enough we do appreciate all you guys do and understand that with doing double duty (or even triple duty) working for HP, the niche sites and Maven you must be crazy busy. Just please try to keep us in the loop a bit more. Thanks!
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