Need help understanding new Paypal policy

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  1. TIMETRAVELER2 profile image84
    TIMETRAVELER2posted 5 years ago
    I received an email from Paypal today stating that I will have to now link to some sort of cash account.  I read the details but do not understand how this will work.  You guys probably got this email, if any of you can explain it to me, I'd appreciate your help.

    1. CWanamaker profile image95
      CWanamakerposted 5 years agoin reply to this

      I received the same email. I am not sure exactly what it means. Anyone know an attorney?

      Here's the policy change: … icies-full

      They way I interpret you either have to link some kind of balance carrying account to your PayPal account or PayPal will create a PayPal Cash or PayPal Cash Plus account for you.

      1. EricFarmer8x profile image94
        EricFarmer8xposted 5 years agoin reply to this

        OK that is official then. I am not sure why they need users to have cash balance accounts but it is because of regulation. I would need to read more to understand it better.

    2. chef-de-jour profile image96
      chef-de-jourposted 5 years agoin reply to this

      Nope, no email, but I've had fake emails from 'Paypal' in the past, scammy but they look authentic...until you double check the grammar and small print.

  2. Kenna McHugh profile image91
    Kenna McHughposted 5 years ago

    I did not get this email. I suspect it is a scam. I would contact PayPal directly and check to see if it is a phishing scam of some sort. Beware!

  3. theraggededge profile image96
    theraggededgeposted 5 years ago

    Nor me. Please don't click on any links in the email, TT2.

    1. EricFarmer8x profile image94
      EricFarmer8xposted 5 years agoin reply to this

      I have gotten some fake PayPal emails to one of my accounts recently. If unsure ignore it. That or contact PayPal as Kenna suggested

    2. TIMETRAVELER2 profile image84
      TIMETRAVELER2posted 5 years agoin reply to this

      I already clicked on the link that said if you want more info click on this link.  My husband just had heart surgery, so my mind is not real clear right now.  I'm going to call them.

  4. lobobrandon profile image87
    lobobrandonposted 5 years ago

    Could be spam as others say.

  5. eugbug profile image96
    eugbugposted 5 years ago

    On any email correspondence I received from Pay Pal, they addressed me by name. Usually, but not always, phishing emails don't do this.

    1. TIMETRAVELER2 profile image84
      TIMETRAVELER2posted 5 years agoin reply to this

      It used my email address.  I've forwarded it to to see if it's fake or not.  Will report back when I get a response.

      1. theraggededge profile image96
        theraggededgeposted 5 years agoin reply to this

        It just looks like it is a requirement by the government. You don't have to do anything. PayPal will sort it out. Maybe PP have to demonstrate that customers' balances are being held in separate accounts instead of 'in the pot'.

        It's an account that will run alongside your PP account that can hold your balance if you keep it in PP. If you withdraw the money to your bank account each time, you won't need to use the additional account.

  6. Kenna McHugh profile image91
    Kenna McHughposted 5 years ago

    I have not received this notice.

  7. Lovelli Fuad profile image93
    Lovelli Fuadposted 5 years ago

    There has been discussions in PP community about:

    1. Paypal Cash Card, and
    2. Using PayPal with an app called Cash -

    The Cash Card is a product of PP. It's probably similar to the PP Mastercard they issued way back then, but the Cash Card is chipped and is also a debit: … rue#M4092.

    I suggest you check out the community discussion. They seem to be related to the new features PP told you about

    Also, PP Help center has an article "What can I do with my personal PayPal account, PayPal Cash account or PayPal Cash Plus account?" which you can access from Help Center > Personal Help > PayPal Basics > Account Types.

  8. FatFreddysCat profile image93
    FatFreddysCatposted 5 years ago

    If I'm reading the same email as the rest of y'all and I understand it correctly, it's saying that in order to keep a "balance" in your PayPal account after March 29, users whose accounts aren't already linked to a personal bank account or debit card will have an account created for them in this "PayPal Cash" service.

    So in other words, when you receive funds via PayPal, it will go into a piggy bank with your name on it, so to speak, rather than a general PayPal "bucket"

    Does that sound correct?

    My PayPal account is already linked to a bank account, so it doesn't sound like anything will change at my end.

  9. janshares profile image93
    jansharesposted 5 years ago

    I received it a couple weeks ago. It was confusing and looked fishy ("phishy" ha ha) so I ignored it. I received another one with a deadline. When I went to my account to check, it popped up so I think it's legit.

    If I understood it correctly (after several reads), it's asking for permission for you to keep money in the PayPal account that you might use to purchase something. I noticed that when I would use PayPal to pay for something ( which I rarely do), I get a negative balance notification (including a penalty fee) from deposits received from clients. This also happened when I put Pic Monkey on autopay from PayPal. [If you weren't doing this, you probably didn't receive the email.]

    I have since taken Pic Monkey out of autopay and connected it to my business account. I will no longer use PayPal to pay for anything. It is only for clients payments and HP payments which I will transfer to my bank accounts.

    So I think I didn't have to do anything. I didn't click on whatever the choice was to keep money in your account. Not clicking on anything means you want what you were doing to stay the same: transferring monies received to your bank as soon as you get a notification. I hope this helps and wasn't confusing. TIMETRAVELER2, we are awaiting your update.

    1. TIMETRAVELER2 profile image84
      TIMETRAVELER2posted 5 years agoin reply to this

      I heard from Paypal but all they said was that they were going to investigate and told me some things to do to avoid scams, etc., which I already knew.  Will let you know if I hear more.

      1. janshares profile image93
        jansharesposted 5 years agoin reply to this

        Thank you.

  10. Don Bobbitt profile image84
    Don Bobbittposted 5 years ago

    SCAMs are so prevalent today that I have made certain personal rules for my interactions on the web; regardless of what the source of information.
    1- If you're not in my contacts, I will not answer your call but I will ready the message you leave for me.
    2- I NEVER click on ANY link anyone or ANY company provides to me in emails. I ALWAYS go to the sites I use with my personal logon for that site.
    3- I NEVER give ANY personal information to anyone who asks for it on a phone call or in an email or text.
    4- I NEVER respond to any friend request on Facebook for a supposed friend who 1- do not have an attached personal photo, or 2- has no personal information in the ABOUT field.
    5- I DELETE or BLOCK ALL advertisements on FACEBOOK that are provided by anyone but my closest friends or family. ALL others are marked as IRRELEVANT and BLOCKED by Facebook for me.
    I know! It is a shame that I have to do these things, but each and every one of these actions are thing I have been driven to do by the Scammers and Shysters using the web who think they can steal and abuse my personal information.

    1. DrMark1961 profile image96
      DrMark1961posted 5 years agoin reply to this

      The latest scam I heard of was the telemarketer that calls and says "Hi, this is Bob. Can you hear me okay?"
      When you say YES, they digitally record that answer, and when they finish their sales pitch "So, Mr. Bobbit, are you interested in purchasing the new super grill for only 10 monthly installments of $49.99?" they can superimpose the recorded "YES" over your real answer.

  11. psycheskinner profile image84
    psycheskinnerposted 5 years ago

    I think that one's an urban myth.  Or at least snopes couldn't confirm a case of it actually happening.

  12. Kenna McHugh profile image91
    Kenna McHughposted 5 years ago

    I still haven't heard from PayPal.


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