An article was rejected by a partner but not reason provided?

1. 77

   neo_gnosisposted 21 months ago

   Hello
   
   I received an email with this:
   ---
   The Editor who reviewed your article suggests that you address the following issues:
   
   Other Issue(s):
   Please refer to the personalized note from your editor.
   ---
   
   Where do I find out what the "other issues" means or the personalized note?
   
   Thank you in advance.
   
   Elias

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2. 79

   theraggededgeposted 20 months ago

   Hi,
   
   It will be within that email.

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3. 77

   neo_gnosisposted 20 months ago

   Hello and thanks for your response.
   What I pasted above is all that there is in the email. After that it just says:
   
   "When you have made the requested changes, simply visit the live article and click the “submit to a HubPages Network Site” button above your article’s title to begin the submission process."
   
   There are no specifics on what the issue(s) is. I was hoping to find this personalized note from the Editor. I can't find it. Does it reside in a certain spot?
   
   Elia

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4. 79

   theraggededgeposted 20 months ago

   Oh, strange. Maybe an oversight.
   
   Reply to editors@hubpages.com... make sure it is 'editors' with an 's'... and ask what changes they want you to make.

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   1. 77

      neo_gnosisposted 20 months agoin reply to this

      Ok thank you. Just sent an email. Let's see what they say.

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      1. 87

         Jan Stepanposted 20 months agoin reply to this

         Is it resolved now?

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         1. 77

            neo_gnosisposted 20 months agoin reply to this

            No response from the editors yet. Still waiting.

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            1. 87

               Jan Stepanposted 20 months agoin reply to this

               I hope you'll get an answer soon.

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               1. 77

                  neo_gnosisposted 20 months agoin reply to this

                  Still no response I'm afraid. Doesn't look promising. Been a few days now.

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               2. 77

                  neo_gnosisposted 20 months agoin reply to this

                  Update - I finally got a response.
                  Apparently I need to put a new spin on the article as the topic has been covered on that network platform
                  It's puzzling to me as it's an article about a historical event, they are my own words and it is original. I can't change much about history.
                  Not sure what else I can do really.

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5. STAFF

   Angel Jenningsposted 20 months ago

   Sorry about that, neo_gnosis!
   
   It sounds like there was a glitch in the email that was sent to you regarding your article.
   
   We don't see an email from you in our editors@hubpages.com inbox. Please resend it (and include a link to the article in question), and we will get back to you as soon as possible.
   
   Take care,
   Angel

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   1. 77

      neo_gnosisposted 20 months agoin reply to this

      Hi Angel
      
      Ok, thanks for letting me know. I have resent the email with the details requested and included the original email from hubpages for context.
      
      Please let me know if you did not get it.
      
      Thank you
      
      Elias

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