Inaccessibility of an article during its quality assessment process.

1. 86

   Salma Hassaballaposted 5 weeks ago

   I published an article over a day ago, but it has yet to be featured as it is still undergoing a quality assessment. Although I can access it via the provided link, others see a "404. Page doesn't exist" error, suggesting either deletion or a URL issue: https://hubpages.co/politics/tell-hamas … -hostages. However, HubPages notified me upon publishing that I was free to share it during the review process. Does anyone know how to make the link accessible to others?

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   1. 84

      bravewarriorposted 5 weeks agoin reply to this

      I was able to get to the article via the link on your profile page. This is the link: https://hubpages.com/politics/tell-hama … e-hostages

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      1. 86

         Salma Hassaballaposted 5 weeks agoin reply to this

         Thank you for the correction! I tried your link on my son's mobile, but it's still not working. I'll try it on someone else's phone—who knows, maybe it'll work!

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         1. 84

            bravewarriorposted 5 weeks agoin reply to this

            Salma, access the article from your profile page and click on the article's title. It comes right up that way.

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            1. 86

               Salma Hassaballaposted 5 weeks agoin reply to this

               Thank you! The link works when I'm logged in, but the strange thing is that I get the same error message whenever I try to access the article from any other device. Even when I log out of HubPages and use my own devices, the issue persists. Even the link to this thread is inactive when I'm logged out. I'm not sure why this is happening. Hopefully, HubPages will resolve it soon.

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   2. 69

      Will Phoenixposted 5 weeks agoin reply to this

      Hello, I discussed this with AI, it is probably a tech issue here on HP.  They need to fix it.  I sent two messages today.  But I am unclear on what the response time will be.  I am getting a Page Not Found message when I try to share my article on FB.  So, you are not alone.  Hopefully, there will somehow be a revenue-related impact that will also bring this to their attention.

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      1. 86

         Salma Hassaballaposted 5 weeks agoin reply to this

         Thanks for looking into this! It’s reassuring to know I’m not the only one experiencing this issue. Hopefully, HP will address it soon. Please keep me updated if you hear anything back from them!

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   3. 79

      JerryFisherposted 5 weeks agoin reply to this

      You're made an error in your link above in your post - you have ...hubpages.co/politics instead of ...hubpages.com/politics - I could access your article through your profile too like bravewarrior.

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      1. 86

         Salma Hassaballaposted 5 weeks agoin reply to this

         Thank you for checking! Even when I use '.com' instead of '.co,' the link still doesn’t work as long as I am logged out. I appreciate your help, though. Hopefully, HubPages will resolve this issue soon.

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            JerryFisherposted 5 weeks agoin reply to this

            I just tried the link with .com and it works - but take the period or full stop out at the end.

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            1. 86

               Salma Hassaballaposted 5 weeks agoin reply to this

               Thank you,  Bravewarrior also mentioned that she can access the article, but Will Phoenix is experiencing the same issue. Could it be a problem related to geographic location? It seems to persist for some but not others.

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               1. 79

                  JerryFisherposted 5 weeks agoin reply to this

                  It's very strange. I get updates to this discussion in my gmail inbox. On my phone if I click on your latest reply it goes to a 404. If I click on the link in my inbox on my desktop it goes straight here without issues.
                  There seem to be a few glitches going on like this on Hubpages at the moment. This may be one of them.

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   4. 76

      chef-de-jourposted 5 weeks agoin reply to this

      If after all this you're still experiencing the glitch, email Matt Wells, staff member who is very good with technical issues.

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      1. 86

         Salma Hassaballaposted 5 weeks agoin reply to this

         Thank you for your help! Could you please provide me with Matt Wells' email address so I can reach out to him directly?

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         1. STAFF

            Matt Wellsposted 5 weeks agoin reply to this

            Your article has been published and featured.

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               Salma Hassaballaposted 5 weeks agoin reply to this

               Thank you, Matt! I appreciate your help and confirmation.

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   5. 86

      Salma Hassaballaposted 5 weeks agoin reply to this

      Update: It looks like HubPages changed the link to https://discover.hubpages.com/politics/ … -hostages, and now the article is accessible. Thanks to everyone who participated and helped troubleshoot this!

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2. 83

   vocalcoachposted 4 weeks ago

   Hi Chef...I'd like to contact Matt.  What's the best way  to reach him?

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   1. 76

      chef-de-jourposted 4 weeks agoin reply to this

      email team@hubpages.com - should reach Matt Wells or dip in to the forum threads?
      warm regards

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   2. 77

      theraggededgeposted 4 weeks agoin reply to this

      Audrey, you have loads of articles still on network sites. If you want to keep control of them you need to ask for them to be moved to Discover.

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      1. 84

         bravewarriorposted 4 weeks agoin reply to this

         Audrey, email Haley Davis at hdavis@thearenagroup.net and ask her to move all of your articles from the niche sites to Discover.Hubpages.com, as Bev advises above. You have until tomorrow (4/14/2025) to do so otherwise TAG will take control of them and you will no longer be able to earn revenue share from them.

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