TOS Violation

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  1. lorlie6 profile image74
    lorlie6posted 13 years ago

    I received this message today from the HP team:

    Your Hub has been identified as a violation of our Terms of Use.

    Deceptively Tagged/Titled/Categorized – Hub is improperly categorized, has a misleading title, or has tags that don't match the Hub's content; possibly including irrelevant or excessive tagging or keyword stuffing

    How can you tell which part has been deemed deceptive?  My sense is that it was the tags, but I'm concerned that my account will be closed.  I've changed the tags and resubmitted it, and wonder how often this sort of thing happens.  I published this hub almost a year ago-thought it was cool.

    1. Marisa Wright profile image86
      Marisa Wrightposted 13 years agoin reply to this

      If it's not obvious, you can reply to the email and ask them to clarify.   

      One common reason for tag problems is when people accept all the suggested tags, thinking that because they're "officially" suggested, they must be right. 

      HubPages has only a small admin team, so sometimes it takes them a while to catch TOS violations.

      1. lorlie6 profile image74
        lorlie6posted 13 years agoin reply to this

        Actually, Marisa, I didn't accept any of the suggested tags.  But I did go back and 'update' them to more accurately fit the subject matter. 
        Richieb799-no, that's not there, but I think I will email them if they choose not to republish.

  2. Richieb799 profile image76
    Richieb799posted 13 years ago

    does the hub have a symbol next to it with a $ crossed out? If so it just means they have removed your ads until you change what is them and ask for specifics

    1. profile image0
      kimberlyslyricsposted 13 years agoin reply to this


  3. profile image0
    Website Examinerposted 13 years ago

    Lorlie, I think as long as you have made a good-faith effort to correct the problem, this should be good enough to keep your account safe. If anything, you could email them and explain what steps you have taken and why.

    1. lorlie6 profile image74
      lorlie6posted 13 years agoin reply to this

      Very good suggestion, WE-thanks.

  4. oscarmecp4 profile image61
    oscarmecp4posted 13 years ago

    Hi fellow Hubbers I've expierence some problem with Google adsense about fraudelent click activity which I don't know of.
    My account has been disabled the second time but still the ads is running on hubpages but not on my other private pages.
    Have tried to follow up with Google but unfortunatly have no response from Google.

    1. Uninvited Writer profile image80
      Uninvited Writerposted 13 years agoin reply to this

      The Adsense ads running on your hubs belong to HubPages if you don't have an account.

  5. thisisoli profile image71
    thisisoliposted 13 years ago

    send an email to and they will clarify exactly what is wrong with your hub.

  6. liljen23 profile image76
    liljen23posted 13 years ago

    I had a hub with the same issue and I redid the tags, title, and used a better category. This will not close your account, they are just alerting you of the issue and to fix it.

  7. oscarmecp4 profile image61
    oscarmecp4posted 13 years ago

    Thanks for the help guys.

  8. torimari profile image68
    torimariposted 13 years ago

    I had a similar issue too, and emailed hubpages. They promptly gave me a concise response...unfortunately, ads are still disabled because I wrote about "Lolita" and that is adult content, but I was satisfied with customer service ie response. smile

  9. mdlawyer profile image44
    mdlawyerposted 13 years ago

    In some of my hubs ads do not appear though there has been no message or indication that ads  disabled

  10. mistyhorizon2003 profile image88
    mistyhorizon2003posted 13 years ago

    Suffering a big problem myself with hubs I wrote relating to "Vaginismus" and "Improving Male Fertility" having ads disabled although they are well researched, and totally on common medical problems, (at least in the Vaginismus case partially based on my own experiences when I was younger). No logic to it and to be honest rather fed up right now about the whole thing.

    1. Marisa Wright profile image86
      Marisa Wrightposted 13 years agoin reply to this

      As I replied on your other thread, there is a logic to it.

      Google uses robots to check for violations. They cannot check context, only the use of "forbidden" words.  Even serious, helpful advice on sexual matters is not allowed on any site that displays Adsense ads. 

      Rather than being annoyed at HubPages for disabling your ads, you should be grateful to them for protecting you.  If they'd done nothing, you could have lost your Adsense account for breaking their TOS.

      1. mistyhorizon2003 profile image88
        mistyhorizon2003posted 13 years agoin reply to this

        Actually Marisa I am more annoyed at Adsense right now as certain posts have clearly said this is an Adsense issue. They are raking in a fortune from writers, yet are unwilling to pay staff to manually review certain articles because it will reduce their profit margin. This is just plain greedy and not good business in the long run. If they did this properly they would make money from the well written and researched articles, but instead they resort to a "blanket" rule to reduce costs. Basic business rule.... "You have to speculate to accumulate" or alternatively "Reduce your margin to increase your turnover". I have run businesses in the past and also attended many training courses which is how I know this works.

        1. Marisa Wright profile image86
          Marisa Wrightposted 13 years agoin reply to this

          Misty, Google has made the decision not to serve certain portions of the market because they've done a cost/benefit analysis and decided it's not economical.  Isn't that good business?

          1. mistyhorizon2003 profile image88
            mistyhorizon2003posted 13 years agoin reply to this

            But how do you know that they did a "cost benefit analysis" and how can they determine this would not be profitable without at least trying to employ staff to check out the articles that they think might be "borderline" based on robots, and didn't just decide it wasn't worth the hassle/or assumed the resulting profit would not be worth it Marisa? Like at least one other poster has pointed out on other threads, Adsense don't seem to have any problem with gay/homosexual articles, so why are articles medical in content relating to fertility prohibited? Sorry, but this does sound like an assumption not based on information, unless you work for Adsense and haven't mentioned it yet, (in which case I acknowledge you know more than I do).

            1. Marisa Wright profile image86
              Marisa Wrightposted 13 years agoin reply to this

              But surely, large companies make decisions without actually implementing programs all the time. 

              Google's core businesses are all based on an automated platform.  It would be going outside their core method of operation to start employing staff to do manual tasks.  If they weren't already making squillions of dollars, I'm sure they would consider trying new methods of operation so they could improve their profit.  But their existing business is already doing very well.

  11. akirchner profile image93
    akirchnerposted 13 years ago

    I bet by now it's all fixed - hope so - but I've always found that if you email they let you know what the problem is and you can fix it in 2 shakes.  On a busy day, maybe 3 shakes!

    Hope you got it fixed.  I think it has to do with automation and how many spiders and programs run to search - or some technical blah-blah-blah like that. Don't you love that I have such a great grasp on the technical lingo?

  12. mdlawyer profile image44
    mdlawyerposted 13 years ago

    It may be alerting you about TOS norms and may not affect your account


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