When I checked my email this morning, I had 5 emails from HubPages telling me someone had replied to my forum posts - including myself in 2 (at least some]/i] of the emails contained multiple post notifications).
I can handle not being notified of this new feature, but I'd seriously like to know why it began on a Saturday when there isn't even an option (in Edit My Profile) to turn it off. I don't want email notification of when somebody replies to my forum posts - It's too much! Please, please, [i]please make this new feature optional.
(ahem - I see the option below this post, so why did I have notifications this morning when I hadn't checked the box for prior posts?)
I am with you Rafini.
A little warning that this feature was coming would have been nice.
I have not been online for a couple of days, and have just checked my email. There was no box to tick in my last forum post, yet I have email response notification,
Not happy, HP!
Luckily it's easy to opt out of this one, but I personally would have preferred some sort of official announcement and the choice to opt in.
Being signed up for things I didn't ask for (however trivial) is definitely one of the things in life that sets my teeth on edge. It's why I've switched off most of the autocorrect features in MS Word, for example.
Thanks for the feedback. We'll make sure the notifications are functioning right.
I can give you an update on this problem.
Yesterday we rolled out a new feature where users can opt-in to get an email notification if someone replies to their post. There is a new checkbox above the "submit" button on the forum post UI, and it is completely opt-in. It is designed to give you maximum flexibility about the notifications. If you make a dozen posts in a day, you can choose to get an email notification some, none or all of them. In fact, the emails that you get will also let you opt-out of future email notifications for that post. We also take steps to prevent flooding you with emails if there is a sudden flury of activity in a forum.
Now, for the problem: When we released the feature there was a bug, and some users were mistakenly automatically signed up for notifications. This was a mistake, and it was not our intention. We believe that we have identified the problem and hope to have it fixed soon.
Update: We believe that we have now fixed this problem.
I saw the checkbox when I opened a new forum thread yesterday, but I haven't seen it otherwise. I'll keep my eyes peeled.
by Jason Menayan 8 years ago
Hi all,For a while now, you've been able to choose how and when you're sent emails notifying you of new Hubs, Questions, Answers, and Forum Threads created by Hubbers you follow. You have been able to select "instant emails" or a daily digest, and either get these emails always, never, or...
by Christy Kirwan 2 years ago
Hi all, we are aware that there is a widespread issue with authors not receiving notifications. I've let the engineers know, and they will get to it as soon as they're able. So sorry for the confusion and inconvenience this has caused.
by William F Torpey 12 years ago
Is it just me? I usually gets quite a few notices of new hubs, although they've been showing up in my bulk folder. But I haven't gotten any at all in two or three days! Is no one publishing new hubs, or has my Yahoo mailbox gone bonkers?
by Suzie 8 years ago
Help! Since I went offline last night (Mon.07/09/2012) prior to Midnight.....to the current time Tues, 07/10 4:30 p.m. EST......I have not received a single email notification from HP. I have however received other emails, so I don't believe this is an aol issue. ...
by Veronica 12 years ago
Isabella pointed out in a comment on one of my recent hubs that she did not receive an email notification that I had published it. (Thanks for the heads up.) Since then, I've asked quite a few people from my fanclub, and NONE of them have gotten ANY email notifications for my hubs in weeks. This is...
by Rachael O'Halloran 6 years ago
I've had two comments on two separate hubs today and the notification on neither one was emailed to me to let me know they were there.I just happened to see them in the numbered section in the top part of the screen where the word "notifications" is.Has something changed and we don't get...
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