My New Hubpage Profile Page

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   Susan Annposted 12 years ago

   Hmmm...I'm not sure why, but for some reason my hub profile page seems to have gone south.. because my stories and hub activity has moved way...way down on the page. I scrolled all the way down almost to the bottom of my page before i could see them. What to do?

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   lorlie6posted 12 years ago

   I noticed that, Susan Ann.  Email the team and they'll look into it!

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      Susan Annposted 12 years agoin reply to this

      Thank you... I'll do that.

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      Susan Annposted 12 years agoin reply to this

      I emailed the team.... hope they fix the problem!

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         ryankettposted 12 years agoin reply to this

         Did you try my idea?

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            Susan Annposted 12 years agoin reply to this

            Have not been able to fix problem...I hope the pc tech's here at hubpages fix it soon!  I'm sure their all high tech programmer's who know just how to mix things up! 

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               Patty Inglish, MSposted 12 years agoin reply to this

               did you contact team@hubpages.com? best wishes

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                  Susan Annposted 12 years agoin reply to this

                  yes, I did...thanks.

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      Susan Annposted 12 years agoin reply to this

      lorlie6...you know how to move things around here...how about you fix my hub page? 

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         Website Examinerposted 12 years agoin reply to this

         Perhaps you are joking. You have not enabled that people can contact you through HubPages, which makes it harder for anyone to offer direct assistance.

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            Susan Annposted 12 years agoin reply to this

            No..I'm not joking!  I sent an email to team@hubpages.com from my home base email account. I have heard nothing thus far. However, I have received an email from editor@hubpages.com, who included lots of advice on how to advertise and make money using hubpages.
            
            If you're saying I need to change my mail settings "here" on the hubs in order to have the hubpages programmers fix the problem with my profile page.... I find that interesting since the rules allow for the hub user to refuse email coming directly from the hubpages.
            
            In any case, your editor had no problem by- passing my settings, and in-fact, their email went right to my home box.
            
            But, if you insist I change my hubpage email settings to allow anyone to send mail to me right from the hubpages...I'll be happy to concur if that means the programmers will please fix the problem on my profile page.
            
            Thank you.
            Kind regards,
            Susan Ann Langford
            Author

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               Website Examinerposted 12 years agoin reply to this

               No, that is not what I am saying. I am talking about that you have not allowed other Hubbers to contact you. HubPages staff will always be able to contact you about important matters, provided that you gave them your correct email address when you signed up for HubPages. So Hubbers and staff are two different things. Lorlie is not staff, I am not staff - everyone who has posted here are just regular Hubbers.
               
               If you had allowed Hubbers to contact you, someone might have emailed you and offered their assistance on a voluntary basis, that was what I meant.

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                  Susan Annposted 12 years agoin reply to this

                  No one here said Lorlie6 is "staff", nor did anyone say you're "staff".
                  As far as anyone contacting me to offer their assistance; any hubber, that includes you, can very easily offer it right here in this forum. Is that not why this forum is called the "help forum"?
                  
                  Kind regards,
                  
                  Susan Ann Langford
                  Author

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                     Website Examinerposted 12 years agoin reply to this

                     Any regular Hubber offering to assist you would have to obtain your password (could be a temporary password) to log into your account and then try to edit the profile. Such information cannot be exchanged in the Help forum. Of course, someone could post here that you can contact them. But why should they invite you to contact them when you have not allowed other Hubbers to contact you?
                     
                     Also, there are hubbers that would be reluctant to post their offer of assistance to the forum, but who might be willing to offer this privately through an email.

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                        Susan Annposted 12 years agoin reply to this

                        Not sure why you think some other hubbers would need my password to fix a problem with the website profile...unless, you think someone hacked into my hub profile and re-arranged it some how.  But, even then, the programmers here on the hubpages have the power to fix any profile problem and I wouldn't think they need my password to do that. Anyone can contact me any time they want to: clearthinkingamerican@yahoo.com
                        
                        Kind regards,
                        Susan Ann langford
                        Author

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                           Website Examinerposted 12 years agoin reply to this

                           You were asking (not jokingly, you say) whether Lorlie might be able to fix your profile. Since she is a regular Hubber, not staff, the only way for her - or any other regular Hubber - to try to fix your problem would be to log into your account and then try to edit the profile. That has nothing to do with hacking, it is quite the opposite, because you are the only regular Hubber with access to your account. So you would have to grant such a person access.
                           
                           
                           
                           "Programmers" must refer to staff. But again, I was referring to the fact that you asked Lorlie - a regular Hubber - whether she might be able to fix your profile. That would clearly be impossible unless you granted her access to your account.
                           
                           
                           
                           I advise you not to post your email address on the public forum, which is an invitation to spammers. If you can edit your post, I suggest that you remove the email address.

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                              Susan Annposted 12 years agoin reply to this

                              Dear Website Examiner,
                              
                              I live in a world where hacking into accounts online happens 100 times a day. That's why we have so many pc repair shops making lots of money repairing hacked pc's. Can we please keep it real..?  Futher, I think you misunderstood what I said and it's my understanding that many of the programmers running the hubpages, are ceo's and have some sort of ownership and or stock in the for profit company. many of the "men" staff have posted some nice pictures which include their names and backgrounds.
                              Anyway...I choose not to continue discussing this. I hope you have a nice rest of your day.
                              
                              Kind regards,
                              
                              Susan Ann Langford
                              Author

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   ryankettposted 12 years ago

   Have you accidentally lent on the return key before publishing? Edit the profile again, see if there are spaces below the text, if there is then accidentally lean on the delete key instead. For example, holding down my return key leads to......
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   That.

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      lorlie6posted 12 years agoin reply to this

      Well done, Mr. Churchill!

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         Susan Annposted 12 years agoin reply to this

         No..I didn't lean on any key...my profile page looked just fine the day before yesterday, and that was after i finished publishing it. In-fact, it looked just fine after I published my third story.  I noticed it go down shortly after I clicked on follow some other hubbers. And lorlie6,  you're one that I added to follow.
         
         Kind regards,
         Susan Ann Langford
         Author

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      DoorMattnomoreposted 12 years agoin reply to this

      I thought something was wrong with my computer for a second there.

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         Enelle Lambposted 12 years agoin reply to this

         LMAO! Mine too...that was really good Ryankett!

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      iamalegendposted 12 years agoin reply to this

      brilliant!!! 

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   kmackey32posted 12 years ago

   Weird...lol

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   cookingdivaposted 12 years ago

   Susan,
   
   I think I may know the issue.
   
   Just go in to your profile edit page.
   
   You may have empty spaces after your writing, just delete those and it could be fixed.
   
   On other note, you should let a way of other hubbers to contact you, it may help. Good luck.

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      cookingdivaposted 12 years agoin reply to this

      Opps, I noticed Ryan has said same thing, as I had not read all the answer. I hope that fixes your issue.

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      Susan Annposted 12 years agoin reply to this

      @cookingdiva, thanks.. I tried that and it didn't change a thing... I'm still at a loss with it.
      
      Kind regards,
      Susan Ann Langford
      Author

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         cookingdivaposted 12 years agoin reply to this

         Susan,
         
         I am sorry, i thought that must have been it. I tried.

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   Website Examinerposted 12 years ago

   Susan Ann, with all due respect, I think you have misunderstood how HubPages works. Nobody except staff members can fix a profile without logging into your account. If you thought so, then you are mistaken, that would be your misunderstanding, not mine.
   
   Apart from that, I agree that giving someone your password is not a prudent thing to do unless you have complete confidence in the other person. I never meant to suggest that you ought to do so.
   
   I agree that this discussion should end. If you cannot fix your own profile, you must patiently wait for staff to respond to your email message.

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      Susan Annposted 12 years agoin reply to this

      Dear Website Ex,
      
      I hope you have a wonderful rest of your day 
      
      Kind regards,
      
      Susan Ann Langford
      Author

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         Website Examinerposted 12 years agoin reply to this

         Thanks. Same wishes to you, and good luck!

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   frogdroppingposted 12 years ago

   Susan WE was simply explaining that the help you're looking for can't be gained from asking in the forum. As the issue hasn't gone away, the only help you need is from the HubPages team.
   
   So unless you can figure it out yourself - you're going to have to sit it out and wait until one of them contacts you.
   
   Hope you get sorted and welcome to HubPages

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      Website Examinerposted 12 years agoin reply to this

      Thanks, Frogdropping! That is exactly the way it is. A couple of times, I have been granted access to other Hubbers' accounts to check on solutions to technical problems. I truly dislike the feeling...

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         frogdroppingposted 12 years agoin reply to this

         You're always welcome WE - I think perhaps Susan doesn't realize that your activity in the forum is centered upon your helping others. But many of us do realize it and I'm sure you've satisfied many a puzzled user since you got here

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            Website Examinerposted 12 years agoin reply to this

            Thanks again, Frogdropping. I believe Susan knows we are all on her side, and to a degree she doesn't seeem to mind polishing her debating skills, which I admit are excellent.

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               frogdroppingposted 12 years agoin reply to this

               *nods* yup.
               
               And I like the way she signs after her posts. I'm gonna start doing that
               
               Fuh Rog Dropping
               Resident Amphibian

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                  yenajeonposted 12 years agoin reply to this

                  Hahaha
                  
                  I want one too.
                  
                  yenajeon
                  Name with Korean Origin

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                  Enelle Lambposted 12 years agoin reply to this

                  I think it adds character Fuh Rog Dropping

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   Website Examinerposted 12 years ago

   And so do I:
   
   Bare Sweetie Minx
   Anagram of Website Examiner

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   Susan Annposted 12 years ago

   Just a kind update... I fixed my profile... it now does what I need it to.
   
   Have a nice rest of your day.
   
   Kind regards,
   
   Susan Ann Langford
   Author

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      cookingdivaposted 12 years agoin reply to this

      Susan,
      
      Sounds great!

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    Imelledaposted 12 years ago

    I just visited the profile page of the OP and there is a big hole in it.
    
    oops, sorry that's what she said in her first post - my bad
    
    Imelleda
    Shopping and Shoe Fancier

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       Enelle Lambposted 12 years agoin reply to this

       I just popped back to say the same thing...guess the Shopping and Shoe Fancier beat me to it

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    cookingdivaposted 12 years ago

    Did Susan Leave HP? I no longer see her...

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    Website Examinerposted 12 years ago

    She did.

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    thisisoliposted 12 years ago

    Personally I think this thread got way out of hand way too quickly, and it was sad to see a possible new hubber leave.
    
    All she did was ask for help, not an argument.  This is the need help forum so she is more than welcome to post here if she needs help, however only once did anyone post the Hubpages email, and I nearly missed it because of everything else on this thread.
    
    She did misunderstand WE's initial advice, but all it needed was a clarification that staff can send emails directly, but if se wanted help from Lorie she needed to allow contact from other hubbers!
    
    Another user can help a user fix a problem, however I would be wary about giving out, or even asking for account passwords, that is a pretty big issue. To keep a persons account/s secure they should not give out their password to anyone, and instead ask for Hubpages assistance. 
    
    Giving it out to one person might help them solve their problem, but teh next person who asks for the login details might not be qite so trustworthy. But since the password has already been given out once with a benefit, it is much more likely that they will do it again.

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