Follow & Fan Mail Linked

Jump to Last Post 1-6 of 6 discussions (13 posts)
  1. Nspeel profile image72
    Nspeelposted 7 years ago

    I am assuming this is a new feature added on just recently because I never remember it doing it before but anyways I have ended up with a lot of blank fan mail because the two are linked together someone wants to follow me and does not want to leave fan mail so they leave it blank and send it instead of exiting. This system could be better the way it is by just loading back to home or that persons profile after hitting follow. Also you could just separate the two functions completely making it easy and simple to understand. I have seen many profiles with blank fan mail recently and just gets a little tiring removing blank fan mail as a daily chore.

    1. profile image0
      Ari Lamsteinposted 7 years agoin reply to this

      Nspeel,

      I belive that this bug was introduced earlier in the week and that we fixed it just today.  Please let us know if you still see this going forward.

      Ari

      1. Green Lotus profile image60
        Green Lotusposted 7 years agoin reply to this

        I too have been receiving notices that a new follower has left me fan mail, but when I click on the link to read/approve it, it just takes me to my fan page. The new followers don't appear there either. Thanks for your help!

        1. Cardisa profile image89
          Cardisaposted 7 years agoin reply to this

          That has been happening to me too, this makes the third time. I never thought anything of it until today.

          The weird thing is I got three followers today, only one left a fan mail which I didn't see. I believe this person really left a fan mail but the link is useless.

        2. profile image0
          Ari Lamsteinposted 7 years agoin reply to this

          Yes, it looks like there was another but in that code.  We have just deployed a fix and tomorrow morning's digest should be the last one which has this problem.

          1. Cardisa profile image89
            Cardisaposted 7 years agoin reply to this

            Thank you Ari!  Hope all goes well.

  2. Green Lotus profile image60
    Green Lotusposted 7 years ago

    Thanks Ari, I have started seeing my fan mail again with the latest at the top of the list. I guess those that came in earlier are lost. Except for the one I received today, I don't see the fans who recently fanned me on my fan list. Will they receive notices of my new Hubs? I have a record of some of those Hubbers from my past e-mails. Much appreciated.

  3. tlpoague profile image85
    tlpoagueposted 7 years ago

    I am not seeing fan mail of 2 fans that left mail yesterday. Does anyone know if the bug kicked in again? My mother left me a message with her fan mail, but it doesn't show up. I seen the same with three others. What should I do to see what their fan mail was?

  4. tlpoague profile image85
    tlpoagueposted 7 years ago

    I was checking my fan mail again yesterday because it said in my email that I had a fan leave some mail that needed to be approved. Only when I clicked on my fan mail, this person didn't show up. Is there still a bug going on?

    1. profile image0
      Ari Lamsteinposted 7 years agoin reply to this

      tlpoague,

      Can you please tell me the name of the user that left you fan mail that you couldn't find?  Also, was this email that you received in the digest or in an individual email?

      I just tested the fan mail feature myself and it worked for me.  However, it is possible that there is a bug which only shows up under certain conditions.  If so, I would like to track it down.

  5. tlpoague profile image85
    tlpoagueposted 7 years ago

    Thanks Ari,
    It started with a fan mail from my mother...mljdgulley354...she left me a message. I accepted it, but it disappeared. We waited a day and she did it again. I accepted it and it shows her profile under my fan mail but no message. On 9/11 in my daily digest, it said that-alazani67-left me fan mail, but when I checked to accept it there was nothing there. The same happened on 9/9 with...DRidge & Brian Anderson. I received a daily digest saying there was mail, but again no profile or message. I was able to accept one on 9/10, with no problems. I received a notice in both my individual email and daily digest.
    Thank you for looking into this!
    Note: It didn't matter if I was trying to access fan mail through my individual email, daily digest, or HP. None of them showed up. Thanks!

    1. profile image0
      Ari Lamsteinposted 7 years agoin reply to this

      Hi tlpoague,

      We believe that we have fixed this issue, although it's possible that tomorrow morning's digest will still have some issues.  Can you please let us know if you continue to encounter this issue after tomorrow's digest goes out?

      Thanks.

      Ari

  6. tlpoague profile image85
    tlpoagueposted 7 years ago

    Sure, I'll let you know if I have any more problems. Thanks for the help!

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
ClickscoThis is a data management platform studying reader behavior (Privacy Policy)