Can't sign in to view payment history. Keep getting the security question page even after I answer the question. It just resets and asks anither.
I'm having the same problem, only I've never given the name of my best childhood friend. I wouldn't have answered that. Can anyone help?
Sorry you're having troubles. It could be browser-related:
I am using IE8 and Google Chrome. I can't sign in to HP ads on either. When I answer the security question and click submit, it all resets and asks me the question again, someimtes one of my other security questions.
SirDent, as a temporary measure, can you try on Firefox, too? I suspect it's a browser compatibility issue. If Firefox doesn't work, please let me know and I'll see if there is something else going on.
I downloaded Opera and tried it and get the same results. I will download Firefox and see what happens.
OK - I'm glad you have a temporary workaround with Firefox. I'll let Edward know. Thanks for your patience.
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