Problem with trying to upload a picture

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  1. ShadowSmart profile image61
    ShadowSmartposted 13 years ago

    I am a new member and I have been trying to upload a picture from my computer with my first hub. I have been doing everything right making it jpeg etc etc and it just will not load and I keep getting the message "Unreconized file type, you should upload a jpeg, gif or pngfile" I have been trying everyday since last Thursday is there a problem with the site? or is it just me? I will never get to be a millionaire at this rate!! 
    Any answer will be gratefully received.


    1. Pandoras Box profile image60
      Pandoras Boxposted 13 years agoin reply to this

      Is it .jpg or .jpeg?

      That's probably a stupid suggestion. Someone more knowledgable about it than I will be along soon I'm sure. Oversized images may be a problem, but that's not what the message is telling you, so it's probably not that.

      Did you try saving and retrying, just to sort of refresh everything? Probably also not very helpful. I don't really have a clue. Good luck!

      1. sunforged profile image69
        sunforgedposted 13 years agoin reply to this

        its both - joint photographic experts group

        use of either extension shouldnt affect any program, site or browser but the two main OS name them differently

        JPEG is the extension given by the Macintosh
        and JPG is the extension used in Windows

        1. Pcunix profile image92
          Pcunixposted 13 years agoin reply to this

          I expect Macs still recognize .jpeg but nowadays an export from iPhoto offers .JPG only.

          And as an aside, Unix systems don't use extensions to identify file type.  They compare the initial bytes to a  so-called "magic" file.   

          Mac OS X is a Unix system, but it has inherited some  Mac ways of associating files too.  You will find the /usr/share/file/magic directory on OS X, but outside of the command line, it is Uniform Type Identifiers that identify files and these are a much more powerful concept than the Microsoft or Unix way.

          Not that any of that matters for this :-)

    2. profile image0
      Website Examinerposted 13 years agoin reply to this

      Posting duplicate threads is against HP rules - plus a waste of our time.

      1. Teresa McGurk profile image60
        Teresa McGurkposted 13 years agoin reply to this

        But perhaps a new hubber might not have memorized the rules quite yet, and simply wanted an answer to a reasonable question?

        1. profile image0
          Website Examinerposted 13 years agoin reply to this

          Since you were not the one whose time he was wasting, don't let it concern you. I was trying to help him there, only to find this.

          1. WryLilt profile image88
            WryLiltposted 13 years agoin reply to this

            It's a common sense rule as well. When you repeat yourself in real life, chances are the person will think either you're an idiot or you're treating them like an idiot. big_smile

            1. profile image0
              Website Examinerposted 13 years agoin reply to this

              I'd love to say I agree, but it might be misunderstood. Now that the threads have been consolidated, I am anxious to see how the problem can be solved.

              The idea of trying out Firefox or Chrome is an excellent one.

              Another suggestion, which I had posted on that thread yonder and now will put here instead, was to try importing something else from the Web like Wikimedia Commons. No need to download the image, simply insert the URL.

              If none of that works, perhaps the time to contact HubPages has come.

          2. Teresa McGurk profile image60
            Teresa McGurkposted 13 years agoin reply to this

            I was simply pointing out that common courtesy can be quite helpful, too; especially with newcomers.

            Another solution to try would be saving the picture again in .png format--open in any viewer and select "save as" option, or if this option is not available, then open the picture in Paint--I know the option is available there.

            1. profile image0
              Website Examinerposted 13 years agoin reply to this

              You are entitled to your opinion on what constitutes common courtesy. Your advice on image options sounds constructive.

    3. Marisa Wright profile image85
      Marisa Wrightposted 13 years agoin reply to this

      This may be a silly question, but you say you "made it jpeg".

      Do you mean it was a different type of file and you renamed it as a jpeg?  Now here's the silly question - after you renamed it as a jpeg, did you make sure you could still open it?

      Others are right, Internet Explorer does cause some strange glitches. If you're going to write on HP a lot, I recommend downloading Firefox as it will save you no end of problems.

    4. mailxpress profile image49
      mailxpressposted 13 years agoin reply to this

      Hello ShadowSmart,
      I had the same problem all of a sudden.  This is what I did and it worked and the picture uploaded fast.

      I have a flickr account and upload pictures to share.

      To solve the problem I was having I uploaded my pictures to flickr then I saved it to my computer.  I then uploaded it to the photo capsule and it uploaded within seconds.

      When I first started to upload photos I never had a problem then all of a sudden I did.  A Hubber told me to upload to flickr then save it to my computer then upload to the photo capsule.  It worked and I enjoy sharing the photos I take.  Flickr is so free and fun.

    5. brakel2 profile image73
      brakel2posted 13 years agoin reply to this

      Do you change the file type to jpg. when you upload from the photo location? I keep making the same mistake. Saturday the photo upload was not working. Keep trying. I see now that you changed to firefox. Good.

  2. ShadowSmart profile image61
    ShadowSmartposted 13 years ago

    Thank you for your reply.  Yes, the file is saved as .jpg

    Yes we tried saving and retrying on many occasions with no joy. We even tried uploading a number of different images with the same problem.

    1. pauldeeds profile imageSTAFF
      pauldeedsposted 13 years agoin reply to this

      I would suggest emailing the file that isn't working to   Without access to the file, all anyone can do is speculate.  There is not a wide spread problem with image uploads, so the problem is very likely something specific to the file.

  3. WryLilt profile image88
    WryLiltposted 13 years ago

    Are you using internet explorer? It causes a lot of glitches on HP.

    Try using firefox or chrome.

  4. ShadowSmart profile image61
    ShadowSmartposted 13 years ago

    Hello to all who answered my post. I would like to say thank you for your support and advice, I will try using Firefox or Chrome a little later on and will let you know the outcome. I would also like to apologise to the members who pointed out that I was breaking HP rules for duplicating my thread and was also wasting their time. This was certainly not my intention. After posting my first thread a little later on I realised that I had posted it in the wrong place and I replaced it in what I thought to be the correct category. I have to now accept that I have broken a rule but I did so unknowingly and assure all it will not happen again. With that said I hope I can be forgiven and be accepted as a new participating member of this forum and HubPages.

    Many Thanks

  5. profile image0
    Website Examinerposted 13 years ago

    ShadowSmart, thanks for keeping us posted, no hard feelings and you are most welcome here.

  6. sunforged profile image69
    sunforgedposted 13 years ago

    I believe it - as far as  I know that was the only noticeable distinction between the extensions ..once upon a time

    My little g3 imac lives in a closet now - and outside of work (also once upon a  time as a graphic designer) I havent touched a mac since people still said macintosh

    I thought some systems also used to only recognize 3 letter file extensions?

    and yes, its outside the scope of the OP, but this question happens a thousand times - in most cases, the 'use Firefox" answer is the correct solution..or the best they are gonna get

    1. Pcunix profile image92
      Pcunixposted 13 years agoin reply to this

      Though I like Chrome better.  Less crashing and hanging - in fact, I've had  none with Chrome and it was a normal expectation with the bloated Fox.

      1. sunforged profile image69
        sunforgedposted 13 years agoin reply to this

        Chrome just doesnt have the plug-in portfolio for SEO/IM that Fox does.

        It does seem to slow a bit with every new update - not sure why they have to improve things to make them worse. My fireFox doesnt crash though .. i always assumed that was an issue with new users using incompatible plugins/conflicting plugins .. you have experienced that recently?

        I use Opera for regular browsing - None of the other browsers even come close in speed on my systems, from a QuadCore Win7 Desktop to a linux netbook....they just dont have the plugins I need sad

  7. ShadowSmart profile image61
    ShadowSmartposted 13 years ago

    Hi Everyone

    I apologise for my delay in getting back to you all.  If you recall you were kind enough to help me with suggestions when I could not upload a picture into the Hub.  I changed my server from Internet Explorer to Firefox and now I have no trouble with uploading photos. 

    So Thank You All Very Much.


  8. ShadowSmart profile image61
    ShadowSmartposted 13 years ago

    Message for Website Examiner.

    Many thanks For your comment on my hubpage.  This is my first attempt so fingers crossed!

    I take your point concerning the avatar I will have to find something suitable.


    1. profile image0
      Website Examinerposted 13 years agoin reply to this

      ShadowSmart, you are very welcome. Thanks for the update. W.E.


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