The 'add photo' capsule has gone haywire, and is not allowing any images to be uploaded into it. It doesn't even display the option anymore, just gives options to re-order images that aren't there, and change display settings that aren't there.
We just made a big update to that UI. There might have been some strange transitional issues as we deployed the update. What I'd suggest is holding down shift and refreshing the hub edit page and trying again. If you're still having trouble, please email firstname.lastname@example.org with the browser version you are using, and we'll try and get to the bottom of it. Thanks!
We've just rolled out a new, improved photo capsule. (See Announcements forum.) You have to choose whether you want to upload the photo from your computer or the web, before the box appears. This eliminates tabs, and hopefully prevents the confusion (and browser freezing) that happens if you had "computer" selected and then tried to input a URL
Oh. I see. Heh. I retract my earlier statement, it's not mad at all. It's working just fine. I was confused by the new interface. Change gets harder to deal with as one gets older.
Thanks for your prompt help Maddie and Paul!
I couldn't add any photo's while using Firefox v188.8.131.52 but did manage to add with IE 7.
by Gous Ahmed7 years ago
What has happened to the photo capsule and why do i keep getting logged out when i try to save an article after editing it???The old photo capsule was simple to use and i didn't have any problems with editing!Will this...
by Wendy Hughes3 years ago
I know traffic is a problem everywhere it seems; I'm not talking about low traffic, here. We all need to be aware of the HP's photo capsule may be affecting our bounce rates. There is a real problem if you use the photo...
by Janis Leslie Evans4 years ago
I just tried to correct of couple of photo attributions. When I open the capsule in edit, the photo disappears. It won't let me upload another photo either. The capsule looks strange, no icon to click to upload. Is this...
by Pat Goltz3 years ago
Folks, yesterday I was trying to upload some images onto an existing hub. It had been imported from Squidoo, and in the original Lens, I had used links to images on my personal web site, which apparently HubPages...
by Sherry Thornburg3 years ago
I've tried several times and have deleted the capsule and recreated it, but I can't seem to get my two photos to show up right after finishing edits. Its just two photos with caption information. I have...
by Fawntia Fowler7 years ago
Hi everyone,I hate to even ask at this point, but will the people who were having problems with the new photo capsule in Internet Explorer see if the problems have gone away? We just did an update to the site and are...
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