The 'add photo' capsule has gone haywire, and is not allowing any images to be uploaded into it. It doesn't even display the option anymore, just gives options to re-order images that aren't there, and change display settings that aren't there.
We just made a big update to that UI. There might have been some strange transitional issues as we deployed the update. What I'd suggest is holding down shift and refreshing the hub edit page and trying again. If you're still having trouble, please email email@example.com with the browser version you are using, and we'll try and get to the bottom of it. Thanks!
We've just rolled out a new, improved photo capsule. (See Announcements forum.) You have to choose whether you want to upload the photo from your computer or the web, before the box appears. This eliminates tabs, and hopefully prevents the confusion (and browser freezing) that happens if you had "computer" selected and then tried to input a URL
Oh. I see. Heh. I retract my earlier statement, it's not mad at all. It's working just fine. I was confused by the new interface. Change gets harder to deal with as one gets older.
Thanks for your prompt help Maddie and Paul!
I couldn't add any photo's while using Firefox v126.96.36.199 but did manage to add with IE 7.
by Wendy Hughes 3 years ago
I know traffic is a problem everywhere it seems; I'm not talking about low traffic, here. We all need to be aware of the HP's photo capsule may be affecting our bounce rates. There is a real problem if you use the photo capsule for anything-- even the intro photo. I'm NOT referring to the images...
by Janis Leslie Evans 4 years ago
I just tried to correct of couple of photo attributions. When I open the capsule in edit, the photo disappears. It won't let me upload another photo either. The capsule looks strange, no icon to click to upload. Is this possibly because the links are broken and photos are no longer available? I...
by Fawntia Fowler 8 years ago
Hi everyone,I hate to even ask at this point, but will the people who were having problems with the new photo capsule in Internet Explorer see if the problems have gone away? We just did an update to the site and are crossing our fingers hoping that we've solved the problem this time.Thanks.
by Pat Goltz 4 years ago
Folks, yesterday I was trying to upload some images onto an existing hub. It had been imported from Squidoo, and in the original Lens, I had used links to images on my personal web site, which apparently HubPages doesn't support. I succeeded in uploading one image to replace an imported image, and...
by Kate Swanson 4 years ago
....or is that already the case?There's a lot of discussion that links in photo capsules are often "unrelated". Many people are going to great lengths to create separate text boxes for photo credits etc. If we could just get the "Source URL" box in the photo capsule...
by Gous Ahmed 8 years ago
What has happened to the photo capsule and why do i keep getting logged out when i try to save an article after editing it???The old photo capsule was simple to use and i didn't have any problems with editing!Will this be sorted out???
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