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FIXED: Reply to Comments from profile doesn't work in IE9

  1. Beth100 profile image75
    Beth100posted 5 years ago

    I have noticed since yesterday that when I:

    1.  Click on "Comments" on my home page;
    2.  Approve the "comment" on the hub;
    3.  Choose "reply" and type in a reply; and then
    4.  Click "submit"

    nothing happens.  The page goes back to the top, the reply is still in the comments box, the option to click "submit" still exists and no loading is apparent. 

    There is a coding error or omission on this page.  If I go to the hub, accept the comment and then submit my own comment in the "comments" box, it is submitted without any difficulty.

    1. Matthew Meyer profile image75
      Matthew Meyerposted 5 years agoin reply to this

      @Beth100  Sorry for any frustration this may be causing and thanks for bringing it to our attention. 

      I think the reply button might be there by accident.

      We have sent this to our engineering team to be addressed.
      In the meantime, you can still post comments via the Hub itself.

      1. mckbirdbks profile image90
        mckbirdbksposted 5 years agoin reply to this

        I am having a similar issue.  Using IE9 also. I click on 'Post Comment' and it does not post, it brings me to the top of the page. So, I see that a similar issue was reported but do not see the solution.

    2. Matthew Meyer profile image75
      Matthew Meyerposted 5 years agoin reply to this

      Hey folks.  Looks like I missed posting an update to this.
      This should now be resolved.
      Please let us know if you are experiencing otherwise.

  2. Beth100 profile image75
    Beth100posted 5 years ago

    Thank you Matthew.  It wasn't frustrating -- I have extensive background in the hi-tech sector, and when something like this happens.... oh well.  It's all part and parcel of upgrading, updating, coding and tired eyes.  smile  When so many people are working on a project, the seams sometimes are not seamless.

    Thank you for your quick response and for looking after this.  smile

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