If your tire got a flat due to a hotel not cleaning up debris, should they be th

Jump to Last Post 1-6 of 6 discussions (18 posts)
  1. peeples profile image93
    peeplesposted 3 years ago

    If your tire got a flat due to a hotel not cleaning up debris, should they be the one paying?

    Stayed at a hotel last night. Just after arriving and checking in we suddenly heard the noise a nail in a tire makes. Air began to hiss out quite quickly. By the time we parked in front of our room the tire was flat. Being a Sunday here in the south it took 2 hours just to find a place to fix it, and they had to replace because plugs wouldn't work where the nail was. $122 plus we missed out on the reason we were there last night. I also found 3 more nails in the arrival area and took pics. Desk person didn't care. Would you demand payment from their corporate office?

  2. ChristinS profile image95
    ChristinSposted 3 years ago

    Yes, I would request to be reimbursed either for the tire or to have my guest room comped for that night as they should not have debris like that on their lot.

    1. peeples profile image93
      peeplesposted 3 years agoin reply to this

      The desk people didn't care. I guess I will see what corporate says. Thanks.

    2. ChristinS profile image95
      ChristinSposted 3 years agoin reply to this

      the desk people don't get paid enough to care trust me lol I worked in the industry for years. Take it up with the GM or the corporate office for that chain.

  3. fpherj48 profile image78
    fpherj48posted 3 years ago

    peeples....HA!   You're kidding right?  You're damned right I'd take it up with Corporate....the tire, the stress, payment for what your family missed and reimbursement of any and all hotel charges.   Don't even wait or give this a second thought. 
    State your case professionally and factually, add pictures, date, time, and list of losses and inconveniences. Keep all your copies.  Fax all to Corporate and follow up by mailing hard copies.  If you receive no response within a week, CALL headquarters and speak to anyone who will listen.  Do not back off, peeples.  Huge Corporations with any reputable reputation will not give you a hard time.
    If they do.....do not let them!  Write the BBB, your State Attorney General, Consumer Reports...and send Corporate copies  of all your communications.   Am a consumer advocate of the nth degree??  What do you think?  LOL

    1. ChristinS profile image95
      ChristinSposted 3 years agoin reply to this

      Yep this! smile

    2. profile image0
      SirDentposted 3 years agoin reply to this

      This is the answer to go with.  They are responsible for all property around their hotel.

    3. DzyMsLizzy profile image96
      DzyMsLizzyposted 3 years agoin reply to this

      I would agree with all of this, except for the  BBB.  I learned years ago that they are not about the consumer, but a protection racket for member businesses.  Reports get "lost."

    4. peeples profile image93
      peeplesposted 3 years agoin reply to this

      Thanks. I posted on their facebook asking who to contact, they replied in minutes with an email add. I have now emailed them scanned copies of the bill and photos of other nails found in the lot. Hopefully they do right!

    5. fpherj48 profile image78
      fpherj48posted 3 years agoin reply to this

      peeples........You GO girl  !!

    6. bravewarrior profile image92
      bravewarriorposted 3 years agoin reply to this

      I agree with Paula. Go for it and don't stop until you recoup your losses. If they don't listen, be sure to leave an honest review on the hotel's website.

  4. LoisRyan13903 profile image82
    LoisRyan13903posted 3 years ago

    If corporate ioes nothing, I would try small claims court

    1. peeples profile image93
      peeplesposted 3 years agoin reply to this

      Thanks. Hopefully they will do the right thing.

  5. Ericdierker profile image51
    Ericdierkerposted 3 years ago

    Here is the skinny. If some jackass of a patron or visitor had just then dumped the nails there then why would the hotel be responsible?  If it was the hotel or they had been there long enough for the hotel to know about and the hotel failed to take responsible action then who should be responsible?
    Most property proprietors from grocery stores to business offices maintain a "sweep sheet" and this tells employees how often to check for hazards and clean them up. Failure to maintain such or to follow it would show carelessness or negligence on behalf of the hotel.
    Those are your good neighbor rules of thumb.

    1. peeples profile image93
      peeplesposted 3 years agoin reply to this

      Thanks Eric! They are remodeling at this hotel. I do believe this would be failure to maintain. Got an email back saying I would be receiving a call today. We will see!

  6. tsmog profile image82
    tsmogposted 3 years ago

    Not Sure. I would think proving negligence would enter the picture somewhere while customer satisfaction does as well.

    1. peeples profile image93
      peeplesposted 3 years agoin reply to this

      Thanks. Customer service is exactly what I mentioned in my email. 2 different shifts of staff didn't even care that it happened there. poor customer service.

    2. tsmog profile image82
      tsmogposted 3 years agoin reply to this

      Have you heard anything Peeples from their Corporate? I hope so . . .

 
working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)