Page errors

1. 69

   RBJ33posted 11 years ago

   All my hub pages, including profile, have message that page has error.
   Can't publish, can't comment - everything blocked??????

   report
   1. 70

      Matthew Meyerposted 11 years agoin reply to this

      @RBJ33
      
      Sorry to hear about problems you are experiencing.
      We would like to help track down any potential issue and help resolve it.
      
      As @Cagsil mentioned, it is very helpful to have specific details regarding when the issue occurred and in what circumstances.
      
      This forum post has general guidelines for the info that is helpful:
      http://hubpages.com/forum/topic/99079
      
      It looks like you are using Internet Explorer 7 in Windows Vista.
      I would advise upgrading Internet Explorer to version 9.
      You may also want to consider using Firefox.

      report
   2. 61

      Flint67posted 11 years agoin reply to this

      Hello!
      
      I understand, why my PRIEMMA addresses of world wide web are not in its world on HUBER?!!

      report
      1. 70

         Matthew Meyerposted 11 years agoin reply to this

         Hi,
         
         Sorry, but I don't understand your question.
         Do you have a bug that you are trying to report?
         
         If so, these instructions may be helpful:
         http://hubpages.com/forum/topic/99079

         report
2. 70

   Cagsilposted 11 years ago

   Before anything can be done about it, you must first provide information which might help eliminate and narrow down the issue.
   
   Meaning, what browser are you using? How are you attempting to use HubPages(i.e. ipad, iphone or other mobile devices)?
   
   It would help to show staff a picture of the "error" you're seeing.

   report
3. 69

   RBJ33posted 11 years ago

   Thank you both for your input.  I'm trying to correct - but I don't understand why I need to change browsers, upgrade etc when its only hubpages that's the problem.  All my other internet functions are okay.

   report
   1. 70

      Matthew Meyerposted 11 years agoin reply to this

      @RBJ33
      
      We try very hard to provide the best experience for the majority of browsers.
      
      That being said, FireFox (currently version 13) should provide the best HubPages browser experience.
      http://hubpages.com/faq/#browsers
      
      The version of Internet Explorer you are using was introduced in 2006, which is a long time in "internet years".
      http://en.wikipedia.org/wiki/Internet_Explorer_7
      
      If you prefer to use Internet Explorer, I would strongly suggest upgrading to version 9, which is free and supported by Windows Vista.
      
      IE8 was an improvement over IE7, and IE9 is a far better browser across the board.

      report
4. 69

   RBJ33posted 11 years ago

   Thanks Matthew - I upgraded to version 9, clear my cache, and sent a screen shot to the hub team - awaiting their verdict - nothing I've done has helped - still can't publish

   report
   1. 70

      Matthew Meyerposted 11 years agoin reply to this

      Thanks.
      
      I will look for the email you sent.

      report
5. 69

   RBJ33posted 11 years ago

   Interesting development this morning - my profile page no longer has the error message in the lower left hand corner, BUT the tab "publish" is gone

   report
   1. 70

      Matthew Meyerposted 11 years agoin reply to this

      @RBJ33
      
      So it sounds like upgrading our browser solved the original issue.
      
      Are you reporting a new issue?
      I'm not sure where you are expecting the "publish" tab.
      
      Are you referring to editing a Hub?
      
      So we know what section to which you refer, can you provide a URL (address) and screenshot of the page about which you are speaking?

      report
6. 69

   RBJ33posted 11 years ago

   My computer is in for a cleanup and tuneup,  will reply later
   RBJ33

   report
7. 69

   RBJ33posted 11 years ago

   Its a miracle - I'm back in business - just published a new hub - all is well -I misspoke about not having a "publish tab" - it was the tabs that said "start a new hub" - they are back, and so am I
   
   Thank you guys for the help
   RBJ33

   report
   1. 70

      Matthew Meyerposted 11 years agoin reply to this

      @RBJ33 Glad to hear that you are up and working!

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