Major Amazon Issue- Please Tell Me I'm Not Alone

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   wordscribe43posted 11 years ago

   Logged into my Amazon Associates this morning and it's suddenly showing $0 earned this month.  Suddenly all the money I've made this month has vanished (it was all there yesterday).  It still shows the number of ordered items and the appropriate referral rate I've achieved this month, but NADA for earnings.  As I said, the correct amount of earnings were there yesterday, but have been wiped out.  Please tell me I'm not the only one...
   
   

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      prettydarkhorseposted 11 years agoin reply to this

      Hi, Word, I checked mine and the earnings is still there! Maybe your browser, check again later!

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         wordscribe43posted 11 years agoin reply to this

         Very odd...  Maybe it depends upon US location???  It's very disconcerting.

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            prettydarkhorseposted 11 years agoin reply to this

            Maybe some hubbers can check their and give feedback? Any change yet?

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               wordscribe43posted 11 years agoin reply to this

               No... no change and it's definitely not a browser issue, PDH.  That's exactly what I'm hoping for- that other hubbers check to see if they have wonky Amazon reports as well.  It's really starting to make me feel physically ill.  Thanks for checking back in... 

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      IzzyMposted 11 years agoin reply to this

      I just checked mine again, and all my earnings are still there.
      
      I'm sure its just a glitch, probably affecting just a small percentage of Amazon affiliates, and it'll all be back tomorrow.
      
      Just checked the Amazon affiliate boards and there is nothing there, yet.

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         wordscribe43posted 11 years agoin reply to this

         Thanks, Izzy.  I guess I'm just one of the "lucky ones".  I emailed them to see what's up and hopefully I'll hear back from them soon.  The only guess I have if this associates alert on my page:
         
         "Important Notice
         
         **Due to the high volume from Cyber Monday, reports for November 26th are currently incomplete and will be updated on 11/28 with complete data. Please check back for updated results. This reporting delay will not impact your advertising fees. We apologize for the inconvenience.** "
         
         But why would my earning go to ZERO, NADA, GOOSE EGG even with this "incomplete" data.  I can understand a lack of an update, but why wipe out the earnings?
         
         Do you or anyone else have this notice?

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            prettydarkhorseposted 11 years agoin reply to this

            I have that important notice too, perhaps your sales are over the roof Word! :-)

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               wordscribe43posted 11 years agoin reply to this

               We can only hope, PDH.  This has been a really good Amazon month!  YIPPEE!

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                  prettydarkhorseposted 11 years agoin reply to this

                  Good, hows the number of views in your hubs these days?

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                     wordscribe43posted 11 years agoin reply to this

                     Way up right now.  The increase started last week, around the time others were reporting traffic increases.  My traffic has never been totally annihilated for any period of time, though.  I've had temporary plunges, but nothing long-lasting.  It's now back up to its highest levels in a long time, though.  How about yours?

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                        prettydarkhorseposted 11 years agoin reply to this

                        That is really good news, how about conversion, say amazon or eBay? My traffic is increasing just a little bit.

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   Hauntyposted 11 years ago

   You're not alone.

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      wordscribe43posted 11 years agoin reply to this

      Are you messing with me Haunty?  I may cry, so beware. 

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         Hauntyposted 11 years agoin reply to this

         Sowwy! I'm sure you didn't lose those earnings. Maybe wait a bit and then contact Amazon about it?

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   wordscribe43posted 11 years ago

   Okay, I couldn't stand it and I called Amazon.  They said "it's a known issue and a problem on our end.  We're working on it and it will be fixed shortly."  PHEW!  My stomach can finally settle back down into its appropriate position in my abdomen, as opposed to my esophagus. 

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      IzzyMposted 11 years agoin reply to this

      I am so pleased to hear that! You must be so relieved.
      
      I had not noticed that announcement on my account about Cyber Monday. I just thought I'd had no sales that day. Find out tomorrow I guess.

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         wordscribe43posted 11 years agoin reply to this

         Sooooo relieved.  That is a terrible feeling, I must say.  I've never actually called Amazon before, that's how much it was upsetting me.

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   prettydarkhorseposted 11 years ago

   @Izzy, hows your views these days? any improvement? Are you doing good with amazon?

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      IzzyMposted 11 years agoin reply to this

      My views tumbled again at the end of September, and haven't recovered, despite unpublishing hundreds of hubs.
      
      I had a little uptick a few days ago, but nothing to write home about. Not going to make Hubads payout this month for the first time.
      
      Amazon sales were good this month despite that. I made payout within a month for the first time in a year. I started new subs that are doing OK, at least proportionally a lot better than this account.
      
      What about you?

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         prettydarkhorseposted 11 years agoin reply to this

         It is good to hear about your amazon payout, whew! How about your other sub-domains? Here's wishing you more luck with amazon sales! My views is slightly increasing, like a seesaw for the last year, so let us see. Thanks for asking.

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