Anyone else still having issues uploading pictures?

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   Mommymayposted 11 years ago

   I know that someone asked this question last week sometime but I seem to be having trouble uploading my pictures again. They are JPG and I have always been able to add pictures without issue...

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   psycheskinnerposted 11 years ago

   Yes, this has been an ongoing issue for me.  Sometimes it takes 5-6 attempts.

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   Simone Smithposted 11 years ago

   I'm sorry to hear about that! The problem we're having is actually trying to reproduce the issue (which we need to be able to do if we are to go about solving it). We're working on another photo fix, but it's probably not related to this.
   
   If you have a way to easily re-produce the problem, please do send me a direct email with the steps.

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   psycheskinnerposted 11 years ago

   I am not sure what part of my set up would be different from those not experiencing the problem.  Browsers? (Firefox, latest version), connection speed? (standard ethernet cable)....

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   Anonymous00posted 11 years ago

   No problems on my end. All jpegs seem to upload fine.

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   Careermommyposted 11 years ago

   I thought it was my computer acting up. Yes it takes me several tries as well before I get the picture to upload. Glad to know HP is aware and looking into it.

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      Mommymayposted 11 years agoin reply to this

      I have even tried re-loading pictures that I have successfully used on other hubs and no luck.  Boo:(

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   neco555posted 11 years ago

   From what I've experienced, I have trouble getting my pictures processed.  It seems the actual upload or linking to the photo is fine as, if I wait a decent amount of time, the photos will show up eventually.  For me, I've had this issue with png images.  Now I just reupload/link the photo until it shows up immediately and then remove all the failed attempts from the pictures section of my account.  I'm not sure if the image format is the culprit but that would be more likely for a processing issue as opposed to an upload issue.  It's not a huge problem for me, just tedious.  I know the HP staff will have it resolved or identified quickly.
   
   If I'm having a different issue, I apologize and please ignore my reply.

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      Mommymayposted 11 years agoin reply to this

      LOL!

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