There seem to be intermittent issues uploading images. The preliminary anecdotal evidence makes it look like it affects Internet Explorer more often than other browsers. This has been forwarded to our engineering team. In the meantime, you can use the non-Flash version to upload files one at a time if the image fails or you can retry uploading the file. This doesn't appear to be related to file types or size in my observation.
I had this problem today but didn't have it the other day when I was adding photos to another hub. I got the photos on but I had to keep uploading them. It's fine to upload again but we shouldn't have to do that.
Sorry to hear you are having problems loading images. It appears you are using a version of Safari that has no upgrade path. I strongly recommend using Firefox (18 is the current stable version) as I believe that Google has also dropped support for Chrome in the OS X version you are using. Please let us know if you have problems with images in Firefox. If you are dead set on Safari, then I would recommend upgrading your operating system (assuming your hardware supports it).
Hi, I see you are working on this already but just fyi I use Firefox 17.0.1 and it is a continuous hit or miss uploading photos. Few go through all right, but most get that white box. I keep re-uploading until I get a box with the actual image, and sometimes when I look at my picture files the day after or so I see all the multiple images actually showing in my folder! It's frustrating, I hope you fix it soon. : )
Sorry for the inconvenience. I too hope we will have a solution soon. In the meantime, you may want to try to upgrade your browser to the latest stable version. Firefox released an update recently to Firefox 18. I don't think upgrading will completely address the issue, but it might make it occur less often.
One of the things that I've been noticing when I've been uploading images is that the images are actually uploading to the server, but not everything has updated instantly like they have in the past and the images are not showing up in the preview. When it brings up the preview image along with the source and comment fields it just shows a broken image sign in the box, but to the left when looking at the upload progress of the image it does show a check mark indicating the upload was successful. It was only after 15-30 min that the image would progress through the system and properly show the image.
I'd be curious if this is true for the others that have had problems uploading images in this thread, and if letting the images sit for a while or pre-uploading them to your gallery while writing your hub and putting them in at the end would minimize the impact.
Yeah, I just had this problem. It seemed like it resolved itself after a few minutes, or at least it began to load properly in the My Photos section and was easily inserted back into the text. I'm using Chrome, by the way.
Yes, I've had this issue recently. I agree with several of the replies here: I use Firefox and I've received an empty spot where the image should be, with the usual source underneath. It does seem intermittent, since it resolved itself after I went back later and tried it again.
It is still happening for me as well. It's been on and off I would say since December. It usually takes 2 or 3 tries before image loads, then it's fine. I'm not a tech person so I don't even know what it means to check that stuff like Firefox. So because I know it won't last, I just work with it and keep it movin'.
I am using Firefox 18.0.1 which is the latest version and I am continuing to have issues as well. Since this causes us to upload the same photo more than once, it uses up more server space and bandwidth time (look at me trying to act like I know what I am talking about technologically), which possibly causes even more problems. It is frustrating when trying to write hubs especially ones that have several images.
Sorry to hear about the problems you are having uploading images. I just tested uploading an image using Firefox 18 and Windows 7 and was able to do so successfully. Is every upload you try failing? Is it a particular file type or size?
Does by-passing the Flash uploader " Check this box to upload photos the old way, without Flash" allow you to successfully upload images?
I have already forwarded these recent problems to our engineering team, but the more details we have the easier it will be address.
I've been having issues today and it's really frustrating! I've tried with the latest Firefox and versions. Some of my pictures from the same upload worked fine, some of them I've tried half a dozen times and still can't get them to show up!
You browser is showing you are using Safari in OS X 10.8.2. Is the image issue related to Firefox in OS X 10.8.2? If so, what version of Firefox are you using? You should be able to use the non-Flash uploader to bypass the problem in the meantime.
Thanks to everyone for your continued patience. This is proving a hard issue to reproduce and diagnose. We are doing some research on our end to determine if there is a good alternative to the Flash uploader we currently use for upload via the photo capsule. It takes longer if you have more than one image, but the non-Flash uploader seems to bypass these upload issues.
thanks for the details. I am unable to reproduce the issue, but it sounds like there are multiple users with the issue, so I have forwarded the info to our engineering team to see if we can get tot he bottom of the issue.
Just to let you know, the images not loading on a Hub issue does not appear to be related to the image upload issue.
We did further checking and didn't find any specific CDN or server issues that would have resulted in the images not appearing. Is anyone still not seeing the images in this Hub (there should be 5)? http://markewbie.hubpages.com/hub/My-Hot-Aunty
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