Frank and direct person or a diplomatic person - who is better ?
Sundeep, IMO, this boils down to "personality & motive." Frankly, as I filter your question through my mind, what I hear is: Am I a fact-based, honest & upfront, no-nonsense type of communicator, or do I allow for Political correctness & word-parsing to enter the situation and manipulate the outcome? I don't believe one is better than the other.....just quite different.
Therefore, it may be that either or both ways could be an acceptable approach. I will add that it should come into consideration, the subject matter, the person(s) with whom we are communicating, what's at stake and what our intention is, toward the outcome.
I will admit that I am strictly, the former. "Diplomatic," is a nice-sounding term and can easily sway the average person into thinking it is "expected" of him/her to add the frills in verbiage, while walking on egg shells. On the other hand, I quickly equate "diplomacy" to "politics," and we can clearly see, throughout history how manipulative, deceitful and two-faced, 98% of the world of Politicians is. Always has been, always will be.
Common sense may allow for the vast majority to agree there is a time and place for both types of individuals to bring about positive results.
"Personality" however, directs us one way or the other, in everyday realistic interaction.
I'm a Sgt. Joe Friday kind of gal, Sundeep. I appreciate the "Facts, Sir....just the facts." I'm comfortable with that and can go on from there.
What's YOUR opinion of your own question?
It certainly depends on the situation. There are times when candid and frAnk is good and times when it is better to be diplomatic.
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