ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Can Verizon Wireless Answer Anything ? Samsung Reality Touch Pad Sound

Updated on January 16, 2011


I recently wrote an article on how to turn off your Samsung Reality touch pad sound. The article will teach you how to shut off the touch screen sound, except it falls short in one area. How do you turn off touch pad sound when you are actually talking to someone on the phone?

A great fellow hubber mentions this in the comments.

Sure, it is rude to talk on the phone and text. I understand that. But I'd still like to keep the other person I'm speaking to from hearing the beeps as I touch the screen.

If I'm going to be rude, I may as well be courteous about it.

I can't even get rid of the sound when I turn off the master volume to "all sounds off"

You'l think "all sounds off" would actually mean, you know, "all sounds off", but it doesn't. Trust me. They keypad still beeps as I rudely punch in screen commands while talking to my mother or a dear friend or a person in dire need for my attention.

Contacting Verizon Wireless ... The First Time

Contacting Verizon whether for internet or wireless service isn't always something that I wake up for in the morning. I usually prefer to eat rocks or scrape my eyes. Their service tends to be read from a script and not always useful. That said, I thought I'd give it a try.

I emailed Verizon Wireless and explicitly told them in an email that I tried settings and tools - sounds settings - keypad sounds - off. I also told them I tried settings and tools - touch settings - volume level - off.

Their first email response they, of course, suggested that Verizon Wireless is not responsible for this sort of advice.

In other words, they would prefer me to contact the manufacturer?

So I'm thinking, "Eh... OK, you sold me the phone, data package, two year commitment, etc. and you provide no support for this phone?"

I mean, seriously, not even a car dealership does that.

That said, the customer service person did try to help me out. Remember how I told them I already tried settings and tools - sounds settings - keypad sounds - off as well as settings and tools - touch settings - volume level - off?

They of course repeated the same information back to me. Heck, they probably copied my email to them and pasted it into their response.

Second Email to Verizon

So, I followed up with an email explaining that I told them I already tried that method with no success.

Naturally, they responded with the same advice.  The sick part is, I somehow knew that would happen.

This isn't too far off from the dismal help you get from Verizon high speed internet :-)

In all fairness, Verizon did add that I could try turning off the master volume. This doesn't work either though.

They also referenced where I could find the phone manual..... which.... again.... is more or less reiterating what I've already tried to do.

My Appeal To You

I love the internet. It is the ultimate forum.  If you have any advise on this topic, I'd be glad to hear it.

I might be too hard on Verizon and could simply be missing a very simple handset command (quite possible, I can be a bit dopey).

Let me know if you have figured a way to mute your screen when talking on the phone.


    0 of 8192 characters used
    Post Comment

    • TurtleDog profile imageAUTHOR


      7 years ago

      Sorry to hear that Tom! One thing you might have to get used to is 'swiping' off the screen lock on your Reality cell phone when it rings. My guess is that your phone is ringing but you can't see the "answer" button. This is because the screen is locked. As is rings, take your finger and rub it across the screen, this will 'open' the phone and expose the "answer" button.

      The voice mail part I am not sure about.

      Good luck!

    • profile image


      7 years ago

      I just got my reality phone, can't figure out how to answer it, can't stop recording voice mail answer, I just wanted a damned phone !

    • profile image


      7 years ago

      I just got my reality phone, can't figure out how to answer it, can't stop recording voice mail answer, I just wanted a damned phone !


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)