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Please help me..,,How can I resolve my computer problem.. My computer has Physic

  1. bbchriz profile image58
    bbchrizposted 6 years ago

    Please help me..,,How can I resolve my computer problem.. My computer has Physical Drive malware..

    I already scanned my computer but this malware is a hidden rootkit..i ned your advice..
    What is the best thing to do?

  2. akuigla profile image58
    akuiglaposted 6 years ago

    The fact that your pc has rootkit means that your antivirus is not good
    Download sophos antirootkit and scan
    It is in my opinion the best antirootkit.
    But in future,to prevent installation of rootkits,download and install Avast-free antivirus and antirootkit software.
    You may want to check my hub about optimizing vista

  3. cresandsuzanne profile image59
    cresandsuzanneposted 6 years ago

    get on a computer that is not infected. go to www.bleepingcomputer.com
    i got rid of malaware (and got preventative download)
    spyware AND scareware

  4. peterxdunn profile image60
    peterxdunnposted 6 years ago

    Failing all the advice already given here - which you should try first - you can always drop (format) your hardrive. This is a bit drastic I know - so try all other avenues first.

  5. opensourcevarsity profile image71
    opensourcevarsityposted 6 years ago

    There are a few anti virus software that have built in root kit, virus scanner / killers.

    Avast FREE Antivirus is one such.  Here is the URL:

    Dr. Web Free is another. Here is the URL:

    I suggest downloading Dr. Web and cleaning your hard disk on virus. It does do a great job.

    Subsequently, when done, ensure that you load and use Avast so that your computer is protected.

    I've been using both of these software for quite a while and have been perfectly happy.

    Hope you will be able to cure your virus infection.

    1. WalterPoon profile image81
      WalterPoonposted 4 years agoin reply to this

      Hi opensourcevarsity, is Avast or Dr. Web Free able to delete malware codes embedded in, say, C:\Users\xxx\AppData\Local\Google\Chrome\User Data\Default\Preferences? It would be amazing if any software can do that.

  6. ishadi profile image60
    ishadiposted 6 years ago

    When a virus infects the operating system, the virus may hide and grow in the "System Volume Information" and "RECYCLER". Then how can we clean it up completely. The solution: Use Hiren's BootCD software, you can download at: http://www.hiren.info/pages/bootcd (freeware).

    After the program finishes downloading, create a bootable CD, "Hiren's BootCD". Then restart the computer, press F12 to enter boot select menu, select boot from CD Room.
    After booting from the CD, it will display the menu, select "Start Mini Windows XP", then the computer will meloading Windows XP Mini that is in the CD.

    After a successful entry on the desktop, open Explorer, open the folder "System Volume Information" and "RECYCLER". Delete all files in "System Volume Information" and "RECYCLER", both located on Drive C, D, E, F etc. So open all drives, remove all files that are in the "System Volume Information" and "RECYCLER". then restart the computer - boot from the hard drive.

    I hope this helps.

  7. WalterPoon profile image81
    WalterPoonposted 4 years ago

    I also have a big problem with malware in my computer. I have tried so many anti-virus software. After cleaning, Comodo, HouseCall Trend Micro, and Windows Security Essential 'certified' my computer as clean. Yet, when I entered Facebook, I still get locked after a while.

    I just installed AdwCleaner. This software still manage to find so many malware hidden in my computer and in the register. But like all software, there are some that it cannot delete because the malware have written themselves into some files. Run the software a few times, look at the files that remain undeleted, go to the file, and then delete it manually.

    I have no computer training but I managed to delete those files. If you do not know how to do it, find a friend who does or else bring it to the computer shop. (Always save a copy of the file before you edit, in case anything happens!)