how can i learn to promote customer satisfaction and still maintain my sanity while providing care.
as a health care provider, i am great at keeping my pts alive and well. but i seem to suck at conveying that care. help???????
I worked for years in the health care field. ANd honestly you just get burned out. You can care in your own way. If you didn't get frustrated at times you wouldn't be human. It's not easy caring for others.
thanks. but i really need some solid advice, management really doesn't care about the situation, only the complaint. staffing is cut to the minimum to make way to build a new hospital, and although nothing happened to the patient, his complaint almost got me fired after working for twenty seven years. help.
Patients are hard customers to deal with because they are are sick or incapacitated in some way. Not only that but a patient aso feels helpless and out of control. Please read my hub on how to deal with an irate customer, I think you might find it applies to your situation. Health care is a thankless job sometimes, Kudos to you.
by GH Price 5 years ago
Do any of you do site specific customer satisfaction surveys?I used to see them only every once in a while, but now they're popping up everywhere. I guess everybody wants some feedback. Do you answer the questions? Do you only answer them if you're mad? Are you honest when you answer them?
by rmcrayne 6 years ago
Which cruise line has the best safety statistics and customer satisfaction?Accidents, mystery illnesses, missing and murdered persons. Which cruise lines have the best reputations? Which one would you trust for a fabulous vacation experience?
by Person of Interest 6 years ago
by Simone Haruko Smith 5 years ago
What are your tips on providing great customer service and satisfaction? (Weekly Topic Inspiration)Like it or not, all of us both give and receive customer service. What is it that differentiates fantastic customer service from mediocre customer service? What mistakes have you seen or made? How can...
by Simone Haruko Smith 5 years ago
Whether we’re working for a larger company, running our own businesses, or even just interfacing with parents (as a teacher) or readers (as a Hubber), we all provide some sort of customer service to people. How can we improve our skills? What mistakes should we avoid?Share what you’ve learned...
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