What ever happened to customer service? Does any company care anymore about their customers?
Airlines overbook flights just expecting that someone will give up their seat, the post office lady just gabs with someone for what seems like forever while a line of people are waiting...does anyone care about customer service anymore???
There are a few that I love visiting for service, mainly Chick-Fil-A's. But the rest of them just disappoint me. My husband works in car part sales and everyone who doesn't cheat the customer gets low sales. It's sad to see that cheating pays.
Yes it is sad that cheating people is the norm these days. I'm glad you have experienced some good customer service even if it is Chick-Fil-A's. Hopefully most food places have good customer service. Transportation is the scary one.(trains.planes..)
by Simone Haruko Smith 12 years ago
What are your tips on providing great customer service and satisfaction? (Weekly Topic Inspiration)Like it or not, all of us both give and receive customer service. What is it that differentiates fantastic customer service from mediocre customer service? What mistakes have you seen or made? How can...
by marketingnotesja 14 years ago
What would make YOU stop doing business with a company?We are customers and we know exactly what we want. Because customers are always right [well most of the time], what could a company possibly do that would make you not want to continue being a customer?
by brittvan22 11 years ago
Is Good Customer Service Realistic?Is it ok to be disrespected as a valued customer?
by Darla Glenn 11 years ago
What has happened to customer service? Has anyone noticed the poor quality in most cases?
by Susan Zutautas 11 years ago
Do you find that customer service has diminished drastically in the past ten years?
by Charlu 12 years ago
What's the best customer service you've ever received what company was it and how did they help?
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