FIXED: isolated corrupt profile

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  1. David 470 profile image84
    David 470posted 6 years ago

    I tried switching to the new hubpages profile page, but when I did, all it did was crash! Nothing is on my profile page at all! I can't access my hubs or anything! What is happening? Did I do something wrong?

    When I go to my profile, all I see is a blank page and words at the very top.

    1. paradigmsearch profile image91
      paradigmsearchposted 6 years agoin reply to this

      Reboot. Get back to me. We will take it from there. smile

      Updates:

      Side note: I visited his profile. It is a shambles, not of his doing.

      1. David 470 profile image84
        David 470posted 6 years agoin reply to this

        Rebooted. Nothing has changed. What is happening here? I was hesitant about switching to this new profile design now everything is messed up!

        This has never happened to me on HubPages before!

        1. paradigmsearch profile image91
          paradigmsearchposted 6 years agoin reply to this

          Go to my profile, see if profile update option is there for you.

          1. David 470 profile image84
            David 470posted 6 years agoin reply to this

            There is no profile update option sad

            1. paradigmsearch profile image91
              paradigmsearchposted 6 years agoin reply to this

              Oh my. This may be HP issue. What about at http://simonesmith.hubpages.com/ ?

              1. David 470 profile image84
                David 470posted 6 years agoin reply to this

                There is no option to upgrade to the new profile there either.

                Sorry if I did not reply right away.

    2. IzzyM profile image88
      IzzyMposted 6 years agoin reply to this

      David I would email staff about this one. Your profile really has crashed, it's not just on your computer.

      1. paradigmsearch profile image91
        paradigmsearchposted 6 years agoin reply to this

        It indeed has, but let's try. smile

      2. David 470 profile image84
        David 470posted 6 years agoin reply to this

        How do I email the staff? I have never had a problem like this during my couple years of writing articles.

        Has anyone else experienced this yet or am I the only one?

        1. IzzyM profile image88
          IzzyMposted 6 years agoin reply to this

          team@hubpages.com

        2. paradigmsearch profile image91
          paradigmsearchposted 6 years agoin reply to this

          You give up too easy.

        3. paradigmsearch profile image91
          paradigmsearchposted 6 years agoin reply to this

          Did you do as I suggested?

    3. Matthew Meyer profile image73
      Matthew Meyerposted 6 years agoin reply to this

      We had some issues this weekend and it appears your profile might have been a casualty. I, indeed, see the issue you are experiencing and have sent this to our engineering team to be addressed.

    4. Matthew Meyer profile image73
      Matthew Meyerposted 6 years agoin reply to this

      @David 470

      Sorry for the temporary glitch.
      Your profile has been fixed.

      1. paradigmsearch profile image91
        paradigmsearchposted 6 years agoin reply to this
        1. paradigmsearch profile image91
          paradigmsearchposted 6 years agoin reply to this

          Awesome, btw....

          "October 15, 2011 David 470's hubs have been viewed 1 Million times "

      2. wordscribe43 profile image91
        wordscribe43posted 6 years agoin reply to this

        I just took a look in Firefox and it's still all glitchy...

        1. paradigmsearch profile image91
          paradigmsearchposted 6 years agoin reply to this

          Yep, I saw that, too. It died again. But now it is back again. big_smile

          1. paradigmsearch profile image91
            paradigmsearchposted 6 years agoin reply to this

            And now it's dead again... 11:43 AM, HP time.

            1. paradigmsearch profile image91
              paradigmsearchposted 6 years agoin reply to this

              And now it's back again, 11:44 AM, HP time.

          2. wordscribe43 profile image91
            wordscribe43posted 6 years agoin reply to this

            Weird... I cleared my cache, looked again and it was fine.

            1. paradigmsearch profile image91
              paradigmsearchposted 6 years agoin reply to this

              I have become convinced that HP exists in more than the usual dimensions. Sometimes there is spillover...

  2. paradigmsearch profile image91
    paradigmsearchposted 6 years ago

    5 minute countdown...

  3. paradigmsearch profile image91
    paradigmsearchposted 6 years ago

    I've seen it before.

  4. paradigmsearch profile image91
    paradigmsearchposted 6 years ago

    Odds are 50/50 on resurrection without HP intervention.

    But it still can be done, even though on HP side.

  5. paradigmsearch profile image91
    paradigmsearchposted 6 years ago

    This was a test. It was only a test.

    1. Hollie Thomas profile image61
      Hollie Thomasposted 6 years agoin reply to this

      But it has definitely crashed..just checked again.

  6. IzzyM profile image88
    IzzyMposted 6 years ago

    Its those infernal dilithium crystals again!

    1. Hollie Thomas profile image61
      Hollie Thomasposted 6 years agoin reply to this

      Oh my gosh, now I'm really confused Izzy. lol

      1. paradigmsearch profile image91
        paradigmsearchposted 6 years agoin reply to this

        lol

        I tried to help him, but he was disorganized enough to get sidetracked...

        1. Hollie Thomas profile image61
          Hollie Thomasposted 6 years agoin reply to this

          Now he sounds like me. lol

          1. Hollie Thomas profile image61
            Hollie Thomasposted 6 years agoin reply to this

            Really, really off topic, but am confused, have you ever received traffic from Swagbucks...or some such?

            1. paradigmsearch profile image91
              paradigmsearchposted 6 years agoin reply to this

              Never, but I do receive similar traffic all the time.

              1. Hollie Thomas profile image61
                Hollie Thomasposted 6 years agoin reply to this

                Is now reassured. Recently I've pissing trolls off, wondered if they'd posted my links to traffic exchange..thought Swagbucks might be traffic exchange, sounds like one.

                1. paradigmsearch profile image91
                  paradigmsearchposted 6 years agoin reply to this

                  My response to your post initiated both a rant and action. Not applicable here. But I do need to do some cleanup.

                  1. Hollie Thomas profile image61
                    Hollie Thomasposted 6 years agoin reply to this

                    Doubt you need to do any cleanup? You always play fair with people.

  7. paradigmsearch profile image91
    paradigmsearchposted 6 years ago

    Still willing. I need his response as to Simone. If that failed, then it is an HP problem.

  8. profile image0
    Arlene V. Pomaposted 6 years ago

    Wow!  It's a big, dark gray box with only a banner!  Scary!  Never seen anything like it, but looks like the bugs continue!  Which is why I haven't ventured out into this next step.  I hope this gets fixed REAL FAST for anyone else getting into the new profile mode.

  9. David 470 profile image84
    David 470posted 6 years ago

    I emailed the HubPages team. I can't believe this actually happened.

    Every time I am hesitant or paranoid about changing something I run into an issue. sad I really hope I get a reply from HubPages soon because this is quite a major issue.

    Everything else seems to be in order (my account etc), but access to my profile page seems impossible at the moment.

    I have not seen anyone else report a problem like this yet.

    1. Hollie Thomas profile image61
      Hollie Thomasposted 6 years agoin reply to this

      I'm sure you will. It's Sunday, perhaps tomorrow.

  10. sunforged profile image75
    sunforgedposted 6 years ago

    That is really odd.  Somehow that stray code is inserted before the document head on your profile.

    Weird how that would only happen to one person!

    1. David 470 profile image84
      David 470posted 6 years agoin reply to this

      My bad luck and hesitant thinking!!! lol

      Unless I did something wrong when switching.....

      1. sunforged profile image75
        sunforgedposted 6 years agoin reply to this

        you couldn't be responsible.

        Its just a bug. Def on HP end.


        Its happened before:

        http://hubpages.com/forum/topic/86553

        http://hubpages.com/forum/topic/81672

        http://hubpages.com/forum/topic/11194

        1. David 470 profile image84
          David 470posted 6 years agoin reply to this

          I see. A lot of these forum posts are older, though, but nonetheless, it was the same problem.

          Obviously switching to the new profile page caused this issue. But I wonder if someone is in the same predicament as me when switching to the new HP interface.

          1. IzzyM profile image88
            IzzyMposted 6 years agoin reply to this

            7 hours later and this issue has not been fixed. Guess no-one from engineering was on duty overnight.

            Can you imagine Mr Scott taking a day off?

            1. LeanMan profile image86
              LeanManposted 6 years agoin reply to this

              Yer cannae defy the laws of physics lassie - or in this case the laws of HP..

              1. IzzyM profile image88
                IzzyMposted 6 years agoin reply to this

                It's life, Jim, but not as we know it.

                1. LeanMan profile image86
                  LeanManposted 6 years agoin reply to this

                  On a side issue the related song was written by a group of us in a pub in Canterbury and then stolen and got to number1.. we sued and won all the proceeds to give to charity.

                  1. IzzyM profile image88
                    IzzyMposted 6 years agoin reply to this

                    Really?

                    Wow! I didn't know that.

                    http://www.youtube.com/watch?v=FCARADb9asE

  11. Eaglekiwi profile image79
    Eaglekiwiposted 6 years ago

    I tried the new HP Profile ,uploading a background pic. Uploaded ok, but was blocked out  by my profile page ,so that seemed a waste of time.

    Now its gone,so its been a case of now you see it (kinda),now you don't lol.(definately)

  12. WriteAngled profile image80
    WriteAngledposted 6 years ago

    Bumping the thread since nearly 18 hours has elapsed and nothing has been done about this problem.

    I hope some staff members will start arriving at work soon and will notice this.

  13. paradigmsearch profile image91
    paradigmsearchposted 6 years ago

    This truly is the most entertaining website I have ever known.

    My fondness of HP continues unabated.

    big_smile

  14. Eaglekiwi profile image79
    Eaglekiwiposted 5 years ago

    Some of the updating appears to work fine in Profile ,others not so ,like the background pic feature.

    Maybe it looks different outside of HP...beats me.

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