I wish the stats would update

1. 44

   Writer Foxposted 11 years ago

   14 hours is a long time to wait for an update.

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      The Examiner-1posted 11 years agoin reply to this

      How often do you look at your stats?

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      1. 44

         Writer Foxposted 11 years agoin reply to this

         Very often when I am monitoring a specific Hub.  Now it's been 16 hours.

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   2. 70

      Matthew Meyerposted 11 years agoin reply to this

      There is no need to post to the forums when stats are delayed.
      We are aware of the delays and even provide a message to that effect on the stats page.
      Here is the message for reference.
      "We strive to keep your Hub statistics as up to date as possible and the recency of our statistics are closely monitored. If you notice that your stats haven't been updated in a while, rest assured that we are aware of the issue. You can expect that things will return to normal within a day or so."

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   Muttfaceposted 11 years ago

   Yeah, they used to update when you hit refresh, but that changed a while back. Don't know why.
   Also this new look when you reply to someone is a bit ugly.

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3. 61

   paradigmsearchposted 11 years ago

   Based on Quantcast real-time, we may be in for a pleasant surprise when the update occurs.

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4. 72

   Thomas Swanposted 11 years ago

   It tends to do this over the weekend.
   
   It's annoying for me too because I have good reason to be closely following my stats right now.

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   1. 44

      Writer Foxposted 11 years agoin reply to this

      Me too!

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5. 0

   epsonok0posted 11 years ago

   oh wow. 17 hours for me. ya I saw the quatcast meter. And most hubbers will get some early christmas joy from HP. The longest I ever waited was 114 minuets.

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6. 44

   Writer Foxposted 11 years ago

   18 hours.  Let's stage a protest.
   
   

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7. 85

   jponiatoposted 11 years ago

   I don't usually care about delays in the stats updates - but I just posted my first hub in over a year and I want to know how it's doing!  *joining your protest*

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8. 67

   relacheposted 11 years ago

   Hook your account up to Analytics and you'll get real-time stats with more detail than you get here.

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   1. 44

      Writer Foxposted 11 years agoin reply to this

      I know, but those stats are never the same as HP's numbers and it's HP's numbers that the Ad Program is based upon.  My analytics always shows much higher visitor numbers than HP.

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   epsonok0posted 11 years ago

   

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      Writer Foxposted 11 years agoin reply to this

      20 hours

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10. 75

    davidlivermoreposted 11 years ago

    They break each weekend practically, and HP offers no reason as to why they break.
    
    I don't want to be referred to Google Analytics, mostly because they don't break it down as easily as HP does.
    
    They need to either fix the statistics, or remove them.  Instead of just ignoring the issue week after week... after week.

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    1. 0

       Beth37posted 11 years agoin reply to this

       Maybe Matt has to pedal a bicycle to keep the stats machine going and they give him the weekends off. He needs a break too!

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          epsonok0posted 11 years agoin reply to this

          Sounds logical. Im going down to my neighbors to eat chile later. So I hope when I check in the am the situation is corrected.

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             epsonok0posted 11 years agoin reply to this

             There are moderators on staff right now. I just had a forum thread closed down. It was open about 1 hour ago.

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    2. 60

       The Examiner-1posted 11 years agoin reply to this

       Maybe because they have minimal staff on the weekend. Did you ever see how few they have working compared to how many Hubs there are?

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       1. 96

          Cardisaposted 11 years agoin reply to this

          Yeah but wouldn't the stats be an automated thing?

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             The Examiner-1posted 11 years agoin reply to this

             Probably, but someone has to be there to turn the computer on/off and control it if there is a problem. Correct?

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       2. 99

          Susana Sposted 11 years agoin reply to this

          The evidence certainly points to this explanation.

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11. 0

    epsonok0posted 11 years ago

    23 Hours.

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12. 67

    melbelposted 11 years ago

    Use Google Analytics. That way you can see traffic in real-time.

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13. 72

    humahistoryposted 11 years ago

    Maybe they're broken because we all keep looking at them at the same time.
    A weekend pastime. perhaps?
    Oh yeah, they still ain't fixed!

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14. 96

    Cardisaposted 11 years ago

    The last time I posted in the forums about the stats not updated, a staff member made it seem as if I was pesky. But 31 hours is really ridiculous now!

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    1. 44

       Writer Foxposted 11 years agoin reply to this

       You're not pesky.  Stats not updating is pesky.

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       1. 96

          Cardisaposted 11 years agoin reply to this

          WF, do you remember how Matthew responded to that forum post a couple of weeks ago?

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             Writer Foxposted 11 years agoin reply to this

             Yes I do.  But he only has five Hubs, so I doubt that he has much empathy for the frustration this causes to many of us.

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             1. 96

                Cardisaposted 11 years agoin reply to this

                lol lol, I never checked out his hubs, maybe I should

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15. 44

    Writer Foxposted 11 years ago

    31 hours – My motivation is at a standstill.

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16. 0

    Will Apseposted 11 years ago

    I would recommend thumb-sucking.

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    1. 44

       Writer Foxposted 11 years agoin reply to this

       I'm sure that works for you.

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          Will Apseposted 11 years agoin reply to this

          What works for me is analytics. As most of the more savvy members have already pointed out, this is the definitive resource.
          
          The on-site stats are nice for casual users. I imagine elderly ladies from the places like Little Rock and Bournemouth also appreciate their simplicity.

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          1. 96

             Cardisaposted 11 years agoin reply to this

             Yeah, but Analytics isn't the one paying the pennies. The one responsible for the money should be responsible for letting you see your stats. I like to keep track of my views vs my payments. Somehow that works better for e than Analytics alone.
             
             I think is very irresponsible that we lost a full day of not knowing where our stats were. How does HP calculate yesterday's earnings with the stats being updated? How do I know that my earnings are accurate?

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             1. 0

                Will Apseposted 11 years agoin reply to this

                Okay, a little tip. Take off the 40 per cent due to HP and you have your views. You can look at each page if you wish.
                
                Frankly, I would get used to analytics and forget the stats here.

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                1. 44

                   Writer Foxposted 11 years agoin reply to this

                   Since you've obviously forgotten about the Stats page here, you've also forgotten that there's more on that page than just number of visits.  You really should get used to checking it out.

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    brianlokkerposted 11 years ago

    I may be wrong about this, but I don't think that Google Analytics will show stats for Editor's Choice hubs. I have my GA account set up using my profile page as the default URL, and the URLs for Editor's Choice hubs hubs are not based on the profile. So, assuming that's the case, the GA stats won't be complete. Unless there's another way to set up GA for a HubPages account?

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    1. 44

       Writer Foxposted 11 years agoin reply to this

       You're not wrong.  Google analytics will only track URLs on your subdomain.  Although EC Hubs show on your Profile page, the URLs for them are not on your subdomain.

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          Will Apseposted 11 years agoin reply to this

          How on earth would you know? You have no EC hubs.
          
          Fine declaration, though. With no evidence, you can boldly say. 'You're not wrong.  Google analytics will only track URLs on your subdomain.'
          
          And off target as usual. I have plenty of EC hubs and all are tracked in analytics.

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             Writer Foxposted 11 years agoin reply to this

             Yes, I opted out of EC.  But, according to five previous forum threads, it's not working out the way you describe for everyone.

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                Will Apseposted 11 years agoin reply to this

                Well I ain't doin' screen shots for the hard of understanding. Besides who are these people who say that analytics excludes EC hubs?
                
                Apart from brianlokker (who is sensibly tentative) who are you relying on?
                
                Sounds like the usual smokescreen to cover the embarrassment of being an expert who never quite gets it right.
                
                Also, of course, to imagine that knowing the traffic for a day can tell you how much you have earned is silly. CPM's vary from day to day, sometimes sharply.

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                1. 44

                   Writer Foxposted 11 years agoin reply to this

                   For someone who says he doesn't even care about the stats, you're surely making a lot of posts on this forum thread.  Why don't you go talk to Beth and explain why it will never work out between the two of you.

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                      Will Apseposted 11 years agoin reply to this

                      This kind of comment does not work with grown ups, WF.

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                      1. 44

                         Writer Foxposted 11 years agoin reply to this

                         It wasn't meant for grown ups, Will, only for you.  What's the matter now?  Slow night on the streets of Thailand?

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                         1. 0

                            Will Apseposted 11 years agoin reply to this

                            What is your fantasy of Thailand? Spell it out.

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                               Beth37posted 11 years agoin reply to this

                               Gotta be the food.

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                                  PaulGoodman67posted 11 years agoin reply to this

                                  Ladyboys?

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    2. 69

       brianlokkerposted 11 years agoin reply to this

       OK, so after checking it out a little more, I see that I was wrong about the EC hubs. HubPages includes GA tracking code for both your subdomain and the primary domain, so the EC hubs are being tracked in your GA account.
       
       But I still agree with the main point of this thread that the HP stats should update more frequently and consistently.

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       Susana Sposted 11 years agoin reply to this

       You are wrong I'm afraid.

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18. 72

    humahistoryposted 11 years ago

    Well it seems that the value of the visits has been able to be calculated as my HP account has just been updated. However, the number of visits stats are stuck still.

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    1. 44

       Writer Foxposted 11 years agoin reply to this

       That's weird.  My earnings report updated for yesterday, but the total for month did not.

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19. 61

    paradigmsearchposted 11 years ago

    I finally worked up the energy to visit Analytics. Where in the H*ll is the G*d D*mn content gone!?! As in the usual list of individual hubs and associated traffic for each?
    
    5:17 AM here and on second cup of coffee. So the problem may be me...

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       paradigmsearchposted 11 years agoin reply to this

       Update
       
       Finally found it.
       
       The list is stashed 4 levels down at: Acquisition > Keywords > Organic > Landing Page. And even that doesn't provide the true list of totals most of us are looking for.
       
       Google, sometimes you are a real pain in the... Please put the individual content/traffic back in the top-level menu selection.
       
       Rant concluded. Third cup of coffee in progress.
       
       And good morning all you happy campers.

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       1. 0

          Will Apseposted 11 years agoin reply to this

          You want 'behavior', 'site content' and 'all pages' to see stats for individual pages.

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             paradigmsearchposted 11 years agoin reply to this

             Thanks. "Behavior" is there. But for me, "Site Content" and "All Pages" is nowhere to be found. Great, Google is apparently giving different people different versions of Analytics. Wouldn't be the first time. Oh, well...
             
             Thanks again, at least we tried. Hopefully it will be straightened out if/when there is a time I really need the data for some reason.

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                Will Apseposted 11 years agoin reply to this

                I just looked again. There are, in fact, 2 instances of 'behavior' in the left hand nav bar thingy.
                
                And you need the second one. It is sort of a main sub. Not the one under acquisition (whatever that is about).
                
                Actually, I think that you are right. It is ridiculously complicated. I get there like a homing pigeon by not thinking about it too much.

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                   paradigmsearchposted 11 years agoin reply to this

                   Found it! Thanks. You are a keeper.
                   
                   I hope this little adventure isn't demonstrative of my IQ for the entire week.

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20. 44

    Writer Foxposted 11 years ago

    Monthly earnings just updated, but the rest of the stats are still stuck.
    34 hours now

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       Will Apseposted 11 years agoin reply to this

       So your fantasies of Thailand are all forgotten. But not for long, I imagine.

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          epsonok0posted 11 years agoin reply to this

          Thanks will now im going to go google Thailand. I am a morning person after my coffee.

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             Will Apseposted 11 years agoin reply to this

             Out of interest is God in the kitchen with you? When you have your coffee, I mean?

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                epsonok0posted 11 years agoin reply to this

                um no. just elvis and two chickens. At least up untill the morning meds.

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    rohanfelixposted 11 years ago

    Over 30 hours for me here in India!

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       epsonok0posted 11 years agoin reply to this

       Isint India close enough to Thailand? I mean its closer than I am. LOL You have to read the comments above to understand.

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    Glenn Stokposted 11 years ago

    I was patiently waiting throughout the weekend, thinking that it would surely be updating again Monday morning. Now it's been 37 hours and still stuck.

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    1. 44

       Writer Foxposted 11 years agoin reply to this

       You need a protest sign.

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          epsonok0posted 11 years agoin reply to this

          There are plenty on Google.

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       JG11Bravoposted 11 years agoin reply to this

       Ditto

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23. 0

    epsonok0posted 11 years ago

    A staff member has been sighted! Perhaps not the one in charge of technical stuff. But it is not an alien abduction like I feared!
    http://hubpages.com/forum/topic/118187#post2493413

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24. 44

    Writer Foxposted 11 years ago

    38 hours

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    brianlokkerposted 11 years ago

    I wouldn't mind so much if the stats were stuck on a higher number!

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       Beth37posted 11 years agoin reply to this

       ha

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    Writer Foxposted 11 years ago

    39 hours

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