RESOLVED: No notifications from HP since yesterday at 11:55 a.m.

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   Faith Reaperposted 10 years ago

   I noticed that I have not received one notification from HP since yesterday at 11:55 a.m.!  I am not receiving any notifications on hubs I have commented on or newly published hubs from hubbers I follow.  Is anyone else having this trouble?  I have typed my email address in again under my email setting, but still not one notification.  I have been having to go around the long way to check those I follow to see if they have published a hub, and they have published.

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      sheilamyersposted 10 years agoin reply to this

      I was going to ask the same question. I tend to check my email right after work (around 3:30) and use the notification email to read the new hubs, check comments, etc. Today I was surprised to not have the notices in my email. I checked my email notification settings and they're all set to digest the new stuff. I think it might be a HP glitch.

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         Faith Reaperposted 10 years agoin reply to this

         Hi Sheila,  it must be an HP glitch. I realized it when I commented on hubs and never received a notification of anyone commenting or commenting back on the hubs I commented on, but after checking, there were comments back. My friend just happened to mention about a new hub. I thought what new hub and then when I looked, there were no notifications of anyone publishing hubs, when I know of hubbers who publish daily.

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      joween18posted 10 years agoin reply to this

      I was experiencing this too.. Glad to know that I am not alone..

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         Faith Reaperposted 10 years agoin reply to this

         Thanks, joween, for the confirmation. I still have not received one notification. Must be a pretty huge glitch.

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      The Examiner-1posted 10 years agoin reply to this

      I was about to write to my email server to ask if there was a problem there. I thought it was strange that I had no emails for 2-3 days (I lost track). Then when I checked today they had appeared.

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         Faith Reaperposted 10 years agoin reply to this

         Hi Kevin ... Examiner-1,
         
         Yes, mine have been missing since June 1st and then just started popping back in on June 3rd (last night) at 11:18 p.m., but not all the ones I missed who had published, just the ones who just published last night at that time.  I have noticed that those I know of who did published due to friendships, they must have unpublished and republished their hubs or either HP republished them again?  At least it seems it is working now.

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      Matthew Meyerposted 10 years agoin reply to this

      We are still catching up from intermittent server issues that affected the responsiveness of the site.  This issue has sporadic effects on the feed as well as site notifications.
      We are currently working to resolve these issues and thank you for your continued patience.

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         sheilamyersposted 10 years agoin reply to this

         Thanks Matthew. I did get my notification today so mine is working now.

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         Faith Reaperposted 10 years agoin reply to this

         Thanks so much, Matthew, for letting us know of what this issues are here.

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      Ericdierkerposted 10 years agoin reply to this

      I still do not write here for money. But if they have these "glitches" in notifications are we all idiots to not think they have them in finance also, and I doubt the rigged it so failure would pay you more.
      I look at systemic problems for a living and HP has systemic problems, which means it is not isolated to late reporting and notifications. Same folks run finance.
      Just saying.

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         Faith Reaperposted 10 years agoin reply to this

         Hi Eric,
         
         Interesting thoughts there you have shared.  Hmm ... does give one pause for sure.
         
         Blessings always

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      Matthew Meyerposted 10 years agoin reply to this

      While email notifications are currently still catching up, the site notification system is more up to date right now, so you may want to check it in the meantime. http://hubpages.com/my/activity/online-notifications
      
      UPDATE: Looks like email notifications are pretty close to real time again as well.

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         Faith Reaperposted 10 years agoin reply to this

         Thank you so much, Matthew!

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            kenneth averyposted 10 years agoin reply to this

            I am with Faith. Thanks, Matthew. My comments from HP and notifications are coming in pretty good.

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   jansharesposted 10 years ago

   Same here, no emails from HP all day. I got today's notifications by logging in. I think it might be connected to the other weirdness that's been going on since yesterday. There are a couple threads about hubfeed problems and other mysterious goings on.

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      Faith Reaperposted 10 years agoin reply to this

      Oh, really ... thanks Jan. There does seem to be some strange goings on. I had been going under my account under hubbers I follow to see who has published. Feel bad for those who published though.

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         Faith Reaperposted 10 years agoin reply to this

         Well, looks like the notifications are starting to come in. I received my first one since 11:55am yesterday at 11:18 pm tonight. So it has been approximately 36 hours! Glad it is fixed but it sure did take a long time.

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   jansharesposted 10 years ago

   Great, Faith, now you can catch up.

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      Faith Reaperposted 10 years agoin reply to this

      Yes, Jan, time to catch up for sure : ) after 36 hours of no notifications since June 1st!

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   kenneth averyposted 10 years ago

   Faith, I have one at 12:36 a.m., June 3, cdst. I just hope this is resolved for, and I am NOT boasting, I have busted my butt publishing hubs to make some extra money. And while I am here, Thanks for following me, Faith. YOU mean a lot to me. I mean it.

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      Faith Reaperposted 10 years agoin reply to this

      Hi Kenneth,
      
      You sure do work hard at publishing a lot!  Glad you are now getting notifications.  I did not get any for approximately 36 hours!

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         kenneth averyposted 10 years agoin reply to this

         June 3, 12:47 p.m., cdst,
         'Faith,
         I love to publish things that I know about to entertain YOU and my Valued-followers. I check my Yahoo mail this morning and I got a few more HP comments, etc. But I do know that I should have more than just three. Is this Matt of HP going to tell us when this problem is resolved.
         Have a Great Day.
         Love you, KENNETH

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            Faith Reaperposted 10 years agoin reply to this

            Hi Kenneth,
            
            I know you love to publish, publish, publish ... not sure about the comments, but I know the problem I was having was not receiving email notifications of when hubbers I follow published a hub.  So, during that 36 hours, I do not know really who published other than one or two who I know publish at a certain time each day and then my friend who just happened to tell me she did.  Well, I take that back, I did not receive any notifications on hubs that I did comment on either, so I had to find my way back to see their comment back.  I just went under my account statistics to view any comments on my hubs.  It looks like it is working now, but do not know about all those who published during those 36 hours, how that will work out for them?  Blessings

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         kenneth averyposted 10 years agoin reply to this

         Dear Faith,
         I think that HP has fixed the problem, but Matt at HP has not notified me, but I have received a lot more comments, notifications than I have in the past two days.
         I hope your situation gets better, my good friend, FaithReaper.

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            Faith Reaperposted 10 years agoin reply to this

            Hi Kenneth, looks like they are working hard to fix the problem. I believe they are almost there.Hope you are back up and running too. Blessings

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   travmajposted 10 years ago

   Thanks for this, I didn't receive any notiifications today either - thought it strange. Just a couple trickling in now.Hope it resolves quickly.

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      Faith Reaperposted 10 years agoin reply to this

      Hi travmaj,
      
      Glad they are coming in now too.  Must have been some issue going on at HP?  Mine started not coming in the day before yesterday and all day yesterday until 11:18 p.m.?  It seems to be fixed now, thank goodness!

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         breakfastpopposted 10 years agoin reply to this

         I am still having a problem. This is so frustrating!

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            Faith Reaperposted 10 years agoin reply to this

            It is frustrating, breakfastpop!  I hope your notifications get fixed soon too.  Mine started back working at 11:18 p.m. last night and started back on June 1st!  I feel bad for those who published during those 36 hours.  Not sure if all of those will pop in now, but it looks like the ones I know of who did publish, those are saying just now published, so either the hubbers unpublished and republished or HP republished them so that everyone would get notice.

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   Dana Tateposted 10 years ago

   Thank you for this reply Matthew Meyer, and thank you faith reaper for noticing it. I thought I was still seeing the same numbers and not only that some of my faithful followers had not viewed my new hub but this clears it all up for me
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      Faith Reaperposted 10 years agoin reply to this

      Hi Dana,
      
      Yes, I felt bad for those hubbers who published during those 36 hours or so.  I just happened to know of one hubber who publishes at a certain time each day and when I did not see a hub from him at that particular time, I knew something was amiss.  And sure enough, he had published a hub.  One of my other hubber friends just happened to mention she published a hub, and I asked, what hub?  I went to her profile page and sure enough, there was a hub there.  Glad Matthew has told us of the issues and they are trying to fix them.

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   joween18posted 10 years ago

   I think it's okay now.. I checked my email and got a bunch of emails from hubpages.. Well done admins..

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      Faith Reaperposted 10 years agoin reply to this

      I am so glad, joween.  I think they are back on schedule now.

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         kenneth averyposted 10 years agoin reply to this

         I agree, Faith. Thank God, mine is picking up steam. Nice work, Matthew and engineers.
         Have a safe night, sweet Faith.

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            Faith Reaperposted 10 years agoin reply to this

            Hi Kenneth, so glad things are picking up for you. Thank you ...you too. Have a wonderful weekend ahead. Blessings

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