Folks, yesterday I was trying to upload some images onto an existing hub. It had been imported from Squidoo, and in the original Lens, I had used links to images on my personal web site, which apparently HubPages doesn't support. I succeeded in uploading one image to replace an imported image, and it displayed, but I haven't been able to upload any images successfully since. The image will upload, and it displays in the editor, but the word "photo" is still red and crossed out, and when I look at the Hub as a visitor, the image is not there.
I am running Windoze XD with Firefox 10.0.2. Given that I was successful once, I don't think it's my computer's problem. A forced refresh doesn't help. And it isn't a cookie problem or a cache problem, and it would cause me huge headaches to clear either of these.
Download the images you want to use to your computer. Then, upload from your computer into the photo capsule.
Please try these steps outlined in the sticky feed of this forum including upgrading your browser as the current version is 31 or newer and you are using 10.
If after trying these steps including clearing browser cache, upgrading your browser and restarting your computer you are still having issues using the photo capsule.
Please explain the procedure you are using as well as the title of the specific Hub and we can look into the issue further.
You can just edit the image - there is something marked there that says 'don't show this capsule on the published hub' - uncheck that and the image will show up.
For criyin' out loud! I never saw that! I think that did it! Thanks to both of you! One new problem, though. It's resizing my vertical pictures. I don't see how to stop it from doing this. I upload the size I want, and it just makes them bigger. Argh!
Here's how to deal with image sizes:
Thanks! That's what I figured I'd have to do. That's a real pain. It is going to take some time to correct all the images in my Hubs.
And that's a fact, which is why there was such a fuss made in the forums when HP changed this.
I had forgotten about the "Don't display this capsule" thing. I am so glad you mentioned it, calendarsblog, so I could remember it!
Try this: Go into the edit of photo capsule. Look towards the right, near the top, there will be a small box and just before it is a phrase, "Do not show this". See if the box has an 'X' - or checkmark - in it, and if it does then click on the box to remove the mark. This should also remove the red from the word photo and I believe show your photo. If it does then you may want to read this.
by Hello, hello, 11 years ago
I found it very hard to work with it, almost impossible. As before I clicked on Computer, press Browse,and had the picture. had all my uploaded pictures there and pressed to uploade it. Now I can't get into my picture file. I can't download all the pictures for my hubs about a country.
by Janis Leslie Evans 8 years ago
I just tried to correct of couple of photo attributions. When I open the capsule in edit, the photo disappears. It won't let me upload another photo either. The capsule looks strange, no icon to click to upload. Is this possibly because the links are broken and photos are no longer available? I...
by Tony McGregor 10 years ago
Since the re-design of the accounts page I have been unable to upload GIF files into the photo capsule. There is also a message that "to improve uploading install Adobe Flash Player. I have done this three times now, in spite of the fact that I already had Flash Player installed. I still get...
by Wendy Hughes 7 years ago
I know traffic is a problem everywhere it seems; I'm not talking about low traffic, here. We all need to be aware of the HP's photo capsule may be affecting our bounce rates. There is a real problem if you use the photo capsule for anything-- even the intro photo. I'm NOT referring to the images...
by Fawntia Fowler 11 years ago
Thank you to everyone who reported problems with the photo capsule. A new release just went out that fixed a big issue with Internet Explorer that was causing all kinds of problems and understandable stress for a number of users. I apologize for this, especially because it took so long to track it...
by ologsinquito 7 years ago
I realize there is another thread on this issue, but it is now a week old, so that's why I'm starting a new one. Yesterday, for the first time, I was unable to upload photos using Google Chrome. I cleared the browser cache and made sure my version was the latest one. I have no trouble uploading...
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