Fan Mail

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  1. sallybea profile image98
    sallybeaposted 22 months ago

    I cannot reply to fan mail.  The page won't load.  Has anyone else been having this problem?

    1. Matt Wells profile imageSTAFF
      Matt Wellsposted 22 months agoin reply to this

      This bug has been reported to the engineers and will be fixed soon. We apologize for the inconvenience.

      1. sallybea profile image98
        sallybeaposted 22 months agoin reply to this

        Thank you Matt.

    2. Matt Wells profile imageSTAFF
      Matt Wellsposted 22 months agoin reply to this

      Just want to let everyone know the Fan Mail bug has been fixed.

      1. sallybea profile image98
        sallybeaposted 22 months agoin reply to this

        Many thanks Matt.

    3. Au fait profile image92
      Au faitposted 22 months agoin reply to this

      Thank you sallybea, for resolving this issue.  I really didn't think it was a glitch, but that it had been taken away.  Glad you brought it up and now it's working again.

  2. Au fait profile image92
    Au faitposted 22 months ago

    I have found it impossible to leave fan mail.  I figured it had been taken away like so many other things we used to have available.

    1. sallybea profile image98
      sallybeaposted 22 months agoin reply to this

      I figured it would be nice to thank the people who wanted to follow me.  Seems only polite to me.

      1. Au fait profile image92
        Au faitposted 22 months agoin reply to this

        Yes, it would be nice if it were corrected so it works again -- or returned if it's been taken away.  I haven't seen anything about it being removed, so maybe it is just a glitch.

      2. kenneth avery profile image82
        kenneth averyposted 22 months agoin reply to this

        @sallybea,
        "Yes! Finally. Someone who thinks like me (about this one area) of emailing my new followers and yes, this is only courteous.
        sallybea, you still rock <3

        1. sallybea profile image98
          sallybeaposted 22 months agoin reply to this

          Thanks Kenneth, call me old fashioned or what!

          1. kenneth avery profile image82
            kenneth averyposted 22 months agoin reply to this

            smile sallybea, you, My Friend, ARE NOT old fashioned.
            Courteous? Talented writer? Yes on both counts.
            But certainly NOT old fashioned.

            1. sallybea profile image98
              sallybeaposted 22 months agoin reply to this

              Thank you, Kenneth, you are too kind:)

              1. kenneth avery profile image82
                kenneth averyposted 22 months agoin reply to this

                Aweee, how sweet. Thank you for the warm comment. I wish that were the case, but I lean toward Honesty rather than rest of sweetness. Wow! That sounded intelligent, right?

  3. Jodah profile image89
    Jodahposted 22 months ago

    I too noticed that we no longer seem to be able to post fan mail. Someone asked about it in a forum a week or so back and I thought it must have been a glitch. However, now when you follow someone the fan mail window no longer pops up. It has probably been removed like the voting buttons, Hub of the Day etc. but it is strange that no announcement was made. I personally don't think it should have been removed as it is just depersonalising the site even more.

    1. sallybea profile image98
      sallybeaposted 22 months agoin reply to this

      The page won't load for some reason, it just keeps on searching.

      1. Venkatachari M profile image32
        Venkatachari Mposted 22 months agoin reply to this

        I just posted a fan mail to you. I don't know whether you got it or not? The page shows it is still "working" circling continuously. But, at least I was able to type it and then clicked the send button also.

        1. sallybea profile image98
          sallybeaposted 22 months agoin reply to this

          Venkatachari M thank you for doing that but I never received it.  Like you I find the circle just works continuously until I get fed up and leave the page:)

          1. Venkatachari M profile image32
            Venkatachari Mposted 22 months agoin reply to this

            So, there must be some problem with it. The technical staff should look into it. Let us see if anybody responds to Jodah's post.

      2. Jodah profile image89
        Jodahposted 22 months agoin reply to this

        I posted this in the technical questions forum to see if we get a response from HP staff.

        1. sallybea profile image98
          sallybeaposted 22 months agoin reply to this

          Thank you Jodah, I saw it:)

        2. Venkatachari M profile image32
          Venkatachari Mposted 22 months agoin reply to this

          Thank you, John, for posting this in the technical forum. Wish some staff answer's it.

          1. Jodah profile image89
            Jodahposted 22 months agoin reply to this

            Here is the reply I received in the Technical forum:

            Matt Wells posted 9 hours ago
            JODAH WROTE:

            It appears that the fan mail feature is not working. When you follow a new Hubber the "fan mail" box does either not appear or if it does what you type is continually loading and never sends. Can this be checked out please.

            Thanks for bringing this to our attention. This bug has been reported to the engineers and will be fixed soon. We apologize for the inconvenience.

            1. Jodah profile image89
              Jodahposted 22 months agoin reply to this

              Ok, I see Matt replied here also. Great!

              1. Venkatachari M profile image32
                Venkatachari Mposted 22 months agoin reply to this

                Good to see that they have responded and trying to fix it.
                But, it is not only with new followers. I follow sallybea since long ago. I tried just sending her a fresh fanmail to see whether it is working or not (and, I really appreciate her great hubs). But, it didn't get posted as confirmed by her.

                1. sallybea profile image98
                  sallybeaposted 22 months agoin reply to this

                  Venkatachari M, thank you but I did not receive this one either:)  Have a great day.

 
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