Payment missing

1. 85

   sparksterposted 7 years ago

   Anyone else not received a payment this month?

   replyreport
   1. 85

      Jesse Drzalposted 7 years agoin reply to this

      Nope. Got mine.

      replyreport
      1. 85

         sparksterposted 7 years agoin reply to this

         It seems everyone did except me. This has happened before and they made me wait an entire month until the next payment date. It's beyond a joke. I've just sent an invoice through Paypal.

         replyreport
         1. 98

            RonElFranposted 7 years agoin reply to this

            Your comment makes me think that perhaps you have misunderstood how HP payout works. From the FAQ: "Payments will be disbursed around the 28th of the month for the previous month's earnings." In other words, if you reach the $50 payout threshold in May, that payment will be made on the 28th of June.
            
            As far as I'm aware, there's never been an issue with HP missing any payments, so I think a misunderstanding of the system may be the source of your problem.

            replyreport
            1. 85

               sparksterposted 7 years agoin reply to this

               No, I've been here nine years now. I know how it works. My earnings are always over the payment threshold every month and usually come at the exact same time on the 28th of each month. This has happened before even though I was over the threshold and they made me wait another month until the next payment cycle. I've sent them an email and they are investigating.

               replyreport
               1. 85

                  Jesse Drzalposted 7 years agoin reply to this

                  Everything ok on the Paypal end? I know they can be a little funny sometimes..

                  replyreport
               2. 79

                  Jan Saintsposted 7 years agoin reply to this

                  Go to Balance History and check your current balance. If it's below $50, you will not receive payment this month. Do not add this month's earnings indicated below as "You have also earned ... so far this month".

                  replyreport
      2. 44

         Ashish Dadgaaposted 7 years agoin reply to this

         @Jesse,
         
         If you don't mind can I know since when you are getting payment? As I just saw that you are here from last 17 months.
         
         I am sure you must be getting a good amount of traffic as your hubs are very informative and useful.

         replyreport
         1. 85

            Jesse Drzalposted 7 years agoin reply to this

            Thanks!! I think everyone is different. I took a pretty good break last half of the year before I I think that made a difference. I'm more focused on one niche now and it is definitely paying off.  Just need to get Amazon tied in too somehow..havent cracked that nut yet.

            replyreport
            1. 44

               Ashish Dadgaaposted 7 years agoin reply to this

               @Jesse,
               
               Ohh that's nice. It's same with me. I started serious writing from past 2 months. I joined HubPages in last June. I was not sure about the website but later got confidence so I started.
               Yeah, niche site got future but I am not sure when it will get full maturity in terms of traffic. If you see my few Dengarden hubs they are hardly getting any traffic. It is confusing me.

               replyreport
2. STAFF

   Paul Edmondsonposted 7 years ago

   @sparkster Since it is a holiday, folks may be slow to respond. Contacting the team is the right thing to do if a payment is missing. However, I took a quick look and I believe your balance due is below $50. They can confirm, but it needs to be at least $50 to be paid.
   
   From what I can see, payments were processed correctly.

   replyreport
   1. 85

      sparksterposted 7 years agoin reply to this

      My balance is over $50 but some of it was from Amazon earnings. If I deduct those Amazon earnings then it's below $50. Would this be why a payment wasn't sent? Thanks in advance.

      replyreport
      1. 85

         Marisa Wrightposted 7 years agoin reply to this

         Sparkster, yes that is the reason.
         
         Amazon takes its time to pay its affiliates.  HubPages can't pay you until Amazon pays them.  So although you know what you earn each month from Amazon, you don't actually get the money until a month or two later.

         replyreport
      2. 79

         Jan Saintsposted 7 years agoin reply to this

         If this balance is the current balance indicated on the Balance History page, then you deserve payment. You should not deduct those Amazon earnings as they are already audited. You must have earned them in March if they are included in the current balance.

         replyreport
      3. 95

         Glenn Stokposted 7 years agoin reply to this

         Sparkster, I see people complaining about this every month, and it's always the same thing. You have to understand that Amazon pays two months later, so you can't go by the total displayed under "last month's earnings" on your summary page. What you need to do is go to your "Balance History page" and you will clearly see how the totals add up based on current balance. If that total is under $50 then you have to wait until it accrues to more than $50 in order to get paid.

         replyreport