This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: "https://hubpages.com/privacy-policy#gdpr"

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
jump to last post 1-7 of 7 discussions (7 posts)

How do I contact Technical Support to get help immediately?

  1. JayeWisdom profile image92
    JayeWisdomposted 6 years ago

    How do I contact Technical Support to get help immediately?

    I'm trying to publish a new hub, but can't get the first capsule to SAVE. Re-trying numerous times has not helped. I need Technical Support asap!

  2. relache profile image87
    relacheposted 6 years ago

    You can't get immediate contact with the admin team, and there's even less likely of a chance at a quick response over a weekend.

    You can email them and they'll get back to you when they get back to you.

  3. JayeWisdom profile image92
    JayeWisdomposted 6 years ago

    Thanks, relache. Looks as though I won't be publishing that hub before next week! I certainly wish HP had 24/7 technical support available, but that's probably asking too much.

  4. Stephanie Henkel profile image96
    Stephanie Henkelposted 6 years ago

    I had that problem a couple of days ago and played around with it for quite a while before it finally worked. In my case, I think they were working on some new little feature, and my save just didn't work.  I wonder if you could just save your content to a file on your computer, delete the whole hub and try creating a new hub?  I don't know...maybe it's easier to just wait a few hours and try again.  Good luck with it!

  5. J.S.Matthew profile image83
    J.S.Matthewposted 6 years ago
  6. Maralexa profile image83
    Maralexaposted 6 years ago

    Hi Jaye
    I had the same problem a few days ago.  I tried to save a capsule and the capsule just moved to the right but didn't save.  When I tried to save again it moved to the right again.  The third time it worked, it saved.

    I would not suggest you delete the hub, just save it like it is and come back to it in a few hours or tomorrow.  You may find your hub score for this hub has risen.  I did.  My score went up a few points when I saved a hub not yet completed then returned to it.

    Good luck.

  7. robcubbon profile image59
    robcubbonposted 6 years ago

    Same here – come on Hubpages, fix this!


    Please fix these errors before continuing:
    Your answer is too short. Please make it longer.

    Sorry Hubpages is always right and their customers are always wrong

 
working