How do I contact Technical Support to get help immediately?

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  1. JayeWisdom profile image89
    JayeWisdomposted 7 years ago

    How do I contact Technical Support to get help immediately?

    I'm trying to publish a new hub, but can't get the first capsule to SAVE. Re-trying numerous times has not helped. I need Technical Support asap!

  2. relache profile image84
    relacheposted 7 years ago

    You can't get immediate contact with the admin team, and there's even less likely of a chance at a quick response over a weekend.

    You can email them and they'll get back to you when they get back to you.

  3. JayeWisdom profile image89
    JayeWisdomposted 7 years ago

    Thanks, relache. Looks as though I won't be publishing that hub before next week! I certainly wish HP had 24/7 technical support available, but that's probably asking too much.

  4. Stephanie Henkel profile image95
    Stephanie Henkelposted 7 years ago

    I had that problem a couple of days ago and played around with it for quite a while before it finally worked. In my case, I think they were working on some new little feature, and my save just didn't work.  I wonder if you could just save your content to a file on your computer, delete the whole hub and try creating a new hub?  I don't know...maybe it's easier to just wait a few hours and try again.  Good luck with it!

  5. J.S.Matthew profile image81
    J.S.Matthewposted 7 years ago
  6. Maralexa profile image84
    Maralexaposted 7 years ago

    Hi Jaye
    I had the same problem a few days ago.  I tried to save a capsule and the capsule just moved to the right but didn't save.  When I tried to save again it moved to the right again.  The third time it worked, it saved.

    I would not suggest you delete the hub, just save it like it is and come back to it in a few hours or tomorrow.  You may find your hub score for this hub has risen.  I did.  My score went up a few points when I saved a hub not yet completed then returned to it.

    Good luck.

  7. robcubbon profile image60
    robcubbonposted 7 years ago

    Same here – come on Hubpages, fix this!

    Please fix these errors before continuing:
    Your answer is too short. Please make it longer.

    Sorry Hubpages is always right and their customers are always wrong


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