interested in hearing peoples complaints about the post office. I made a Hub of it, but i want to no how many people have had problems with shipping, and the workers, and the supervisors
Very few complaints. Although when I ordered a wind turbine (for generating electricity) out of Alaska, the package did arrive looking like it'd been routed by way of Iraq and a roadside bomb...oh, and once an $80 money order we sent to a prison pen pal got lost for ten months. That last one was most likely the fault of the prison, not the P.O., however.
It's no big deal! I only have complaints when I go there. Otherwise it's just fine.
I have no complaints actually. They do their job and I thank them for that. yea they may have lost a letter of mine once but eh no biggie
is a joke in Houston, you'd be lucky to get your mail in the right mailbox.
I'm just amazed at how many people live in the montrose.
Well I'll be in Cypress tomarrow bag toting. Sugarland.
We had a solid inch! The flakes were big! How about you?
Hello, Mistywild and Sneakorocksolid, my fellow Houstonians.
I'm on the Southwest side of town and I have to agree with mistywild on the post office service. You are lucky if you get the right mail in your box. And don't try to go to the post office needing stamps, you may be in line over an hour with less than 10 people in front of you.
Been there...done that...on the stamp thing (in "H" town). Yawn...what a boring waste of time!
Our Postal Service is great I honestly do not have any complaints except for the long lines in the Post Office on the holidays.
I've never had a problem with the postal service, or at the post office. Always been kind to me.
You get special treatment because you're Hot.
Usually the USPS has been no problem, but I made the mistake of using their overnight service to save a few bucks over FedEx.
It took 5 days to get to its destination. Their site says you can get a refund, so I printed off my paperwork and spent two hours at the PO waiting for someone with half a brain to work it out and get my $20 back to me. I was talked down to and even accused of not doing it right, until I produced the printed proof from their site, and then was questioned as to the authenticity of it!
I am patient and nice as well, and never said a cross word or lost my cool, but their customer service stinks! And they all act like they hate their jobs.
Yes, you think your mail is fine, but until you get a box shipped back that looks like it was run over by a car, then you cant put a word in. I had a box sent back to me through the PO, and when I sent it out it was a new box, had no cracks in it or anything, when it was returned it was smashed up, holes all over it. I was very upset. ofcourse I didnt put the $600 insurance on it, because I thought they would handle it with care. Wait to comment until you really know how your mail is handled through the PO.
No complaints here. Mail arrives promptly at 11 a.m. Post office is the least busiest during nap time (2-4 p.m.) My cousin is a Postmaster, nephew a postal carrier.
no complaints at all. mine is a lady, she's very nice, every once in a while I'll get a mail for another address. people need to be careful what they put in their box to mail out~ and try to get their mail as soon as possible after it arrives. I always leave her a christmas gift.
I have no problems. The post office here only seems to get real busy during holiday seasons; during that time, things can take a while. Beyond the holidays, the post office seems to run very smoothly.
The post office in my town is stellar. I ship merchandise for my business, and I am there at the PO nearly every day. I am met with a warm hello, a joke or two, and kind consideration. It's a bright spot in my day. They even give me happy face stickers.
I've had some problems with shipments gone missing, but the PO is clear about diligence...if I insure my packages or send them with delivery confirmation, then the responsibility is on the PO, not on me. We have clear communications, plus I have a personal business rep.
At least in my town, this is a stellar operation that will go the whole nine yards, professionally and personally.
Fees are another matter. The USPS is pricey for package shipment. But, you get what you pay for. No complaints here.
I have no real complaints about our post office. It is a satellite post office, which means individuals hold the contract to run the post office, instead of it being government ran. Sometimes packages are slow to arrive, due to our post office being at the bottom of the priority list... of course I live in an area where there is no such thing as overnight service, unless you want to hire a private jet, and deliver it yourself. In the winter, that is also iffy.
We have a nice, new, Post Office; and my sister (who lives in another town) uses it because of the service. The people are nice and have all worked there (in the older building before this one) for years. We've had the same carrier for years and years. Once in a while I get a neighbor's (or someone else's) mail (when there's a fill-in person); but in general, I'm pretty impressed by the service. At least from where I am, it seems to me the Post Office is one of the fews things the government gets right.
I find all the responses very interesting. I am a programmer working for the Inspector General for the Postal Service...crazy coincidence, right? If you have complaints, please pursue those compaints with supervisors, etc. Go to www.usps.com and search where the appropriate place is to post those complaints if you are not getting the results you expect from your carrier or local office. Everyone should be receiving stellar service. Not just those who live in rural communities or those who have satellite offices. Just because you or someone you know lives in a metro area does not mean the same level of respect and service shouldn't be received. I urge you to be sure to contact your local office, and if you don't receive the appropriate service or someone is rude, then contact someone higher up. These are the types of things we need to monitor and to be sure our postal service is working for you. NO this is not a joke.
also, if you are tired of the long lines. Take advantage of the online shipping labels you can pay for and print with their "click and ship" option on www.usps.com. You can pick up supplies (or have them delivered for FREE) at your local office, then print your label AND you can schedule a pick up at your door for the next day.
Well, this is helpful, Stimp.
I have very little to complain about for most mail. It just seems like the intra-city stuff takes too long to deliver.
In addition, here in Dallas/Fort Worth, I have seen a number of instances where it took 3 days or more to move mail from Fort Worth to Dallas. I mailed a piece of correspondence to a friend who works at the airport, and it took 6 or 7 days to get there. The airport is about 12 miles from my house.
Sometimes it really does seem like the old rivalry between the two cities is still going strong. That they don't like each other after so many years. LOL.
No complaints here in Kennewick WA they always seem friendly and actually seem to like their jobs (the ones I have contact with anyways.)The mail even seems to get through and to the right addresses at least in my neck of the woods.
While I don't have many problems anymore (I complained), I actually did use to have a lot of USPS trouble.
Whoever was handling our mail was constantly giving us other people's mail (I live at 56, I kept getting 54 and 52's mail, and sometimes mail from other streets). There were also times when we didn't receive important mail, which made me think "if we get other people's mail, then maybe other people are getting our mail". Among this was my brother's college diploma (sent twice, still haven't received it), a credit card reissue, a phone bill, and my father's job skill certification.
The last straw was when I ordered something, and the online tracking said it was shipped: it wasn't. I waited two days, still nothing. I went to complain and the teller was nice, but the supervisor was horrible. She totally didn't believe me, and didn't say she was gonna do anything (I didn't expect her to do anything big, but maybe a "we'll check if it's here" or a "I'll tell the postman to be more careful" would have been better than a "ask the person who sent it". To which it took me a long time to explain to her it couldn't be their fault, because their tracking system recognized it, and the people who sent it to me don't have any power over the usps tracking system).
Anyway, couple days later, some woman and her son rung the bell and dropped off my package; the postman delivered it to the wrong house. The USPS teller (the nice one) actually called about a week later, and I told him someone not USPS related had received it and brought it to me.
Now we don't get as much other people's mail. I'm guessing they did go and tell the postman to be more careful.
by Stacie L 9 years ago
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im just wondering
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