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Help! Since on or about 1st April I have not received a single email notification from HP. I am receiving emails from other sources as normal, so it’s not a problem at my end.
I’ve checked the settings in profiles and I can confirm that the email address is correct, and that all the boxes are ticked to receive notifications.
I’ve also checked the SPAM folder, and I can confirm they are not ending up in there.
I’ve also sent myself a test email from one of my HP Articles, and even that hasn’t arrived.
I did report this issue via the email help on the HP help pages over 24 hours ago; but I haven’t even received acknowledgement of that so I assume that either HP hasn’t acknowledge my query yet, or if they have then I haven’t received the email (which is the problem which I am reporting).
Can someone from HP please look into the problem and let me know whether they can help please.
Try this address: firstname.lastname@example.org
I got the 'Latest notifications' one yesterday. I'm also being notified of questions, and this morning I had a direct contact email via one of my hubs.
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