Lost Q&A

1. 86

   sallybeaposted 7 years ago

   I began writing an answer to a question and was about to edit it but did not complete it.  It no longer shows so how do I go about finding it and completing it.  The link in the email no longer shows the question.  Is there a way to find it.  I know which hub it was but it looks like the opportunity has been lost!

   replyreport
   1. 64

      Marketing Meritposted 7 years agoin reply to this

      Have you looked at Q&A via your stats tab Sally?
      All the questions should be there. You can use the filter to show answered questions that you wish to edit.
      Hope this helps!

      replyreport
      1. 86

         sallybeaposted 7 years agoin reply to this

         Yes I have checked but it has disappeared.   I decided to ask the same question myself.  Just have to see how it pans out.

         replyreport
         1. 64

            Marketing Meritposted 7 years agoin reply to this

            It may possibly be in a moderation queue then. Perhaps check back in a few days to see if it is there.
            Good luck!

            replyreport
            1. 86

               sallybeaposted 7 years agoin reply to this

               Aah!  Thanks that might be the answer, well at least they can edit it or delete mine when they find the time.

               replyreport
               1. 78

                  Natalie Frankposted 7 years agoin reply to this

                  Don't know how long your answer was but you could always just ask the question again and then answer it again.  If it was a long answer you might want to wait a bit to see if it reappears or contact the team about it.  Good luck.

                  replyreport
                  1. 86

                     sallybeaposted 7 years agoin reply to this

                     It was a short reply but I did not get a chance to complete it.  My concern is that the person who asked it gets the reply.  Must say that it would be so much nicer if anonymous people turned into real people so that they got a personal reply.

                     replyreport
                     1. 64

                        Jan Saintsposted 7 years agoin reply to this

                        Maybe you clicked the HIDE button without knowing. See if it is available on the filters' HIDDEN option.

                        replyreport
                        1. 86

                           sallybeaposted 7 years agoin reply to this

                           Jan you are a Star:)  I never realized there was a filter button!  So happy to see both mine and their question.  All done and dusted, thank you so much.

                           replyreport
                           1. 64

                              Jan Saintsposted 7 years agoin reply to this

                              Glad to have helped you!

                              replyreport
                           2. 95

                              MizBejabbersposted 7 years agoin reply to this

                              Glad to know that. The same thing happened to me one day, so I just dumped the hub with the question and started over. I may have an incomplete answer floating around out there in the HP ether.

                              replyreport
                              1. 86

                                 sallybeaposted 7 years agoin reply to this

                                 The drop-down arrow will show you all your answers and questions and they can be edited I am pleased to say.  Just press the filter button once you have accessed the Q & A menu.

                                 replyreport
   2. 83

      peachpurpleposted 7 years agoin reply to this

      Send a message to HP team, maybe they can trace the missing link.

      replyreport