Ads Cancelled??? WTH???

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  1. DzyMsLizzy profile image95
    DzyMsLizzyposted 7 months ago

    In today's email (11-26-18) I received the following from Google:

    "Your Google Ads account was cancelled due to no spend

    Your Google Ads account XXXXXXXXXXX was automatically cancelled on 11/26/18, as it has not spent for over 15 months. Learn more about inactive account cancellation.

    Ads will stop showing within 24 hours of account cancellation. If you have money left in your cancelled account, we'll refund it to your payment method within 4 weeks.

    If you’d like to reactivate your account, you can do so by signing into Google Ads account. Learn more about reactivating cancelled accounts.

    Thanks,

    The Google Ads Team"

    I hope this isn't regarding the AdSense program here on HP; if so, this makes no sense at all, because I know ads are being placed all the time.

    I don't even remember if or when I ever signed up for this on my (badly neglected) blog, years ago.  If that's the case, it's well over the 15 month period they reference; more like 2 or 3 years. 
    In any case, I still don't understand; if you sign up for their ads, it was/is my understanding that they place the ads, not the person who signed up; therefore, it should be automatic, hence no cancellations for 'no spend.'

    Signed,
    Dazed and Confused in CA

    1. sallybea profile image96
      sallybeaposted 7 months agoin reply to this

      Glad you posted this as I had the same email a week or so back.  I felt concerned but then figured it was because I was only for people who pay for ads so I just ignored it.

    2. bravewarrior profile image92
      bravewarriorposted 7 months agoin reply to this

      I received the same email. I didn't worry about it, tho because I knew it referred to my website I took down a few years ago. Just to be sure I compared the account number they showed to my HP Google Adsense account number. They're not the same, so all's good.

  2. AliciaC profile image97
    AliciaCposted 7 months ago

    This is a fake email. I received it as well. Don't click on any link in the message!

    Edit: Thanks to Beth and Brandon, I've learned that it's not a fake email.

  3. janshares profile image96
    jansharesposted 7 months ago

    The wording sounds a little off. Can it possibly be spam, predators, hackers, ghouls, etc.?

  4. Beth Eaglescliffe profile image97
    Beth Eaglescliffeposted 7 months ago

    No it is not a fake email. For details of how to reactivate etc click this link.
    https://support.google.com/google-ads/a … content=US

    "There are two primary reasons your Google Ads account may be canceled:
      • A user with administrative access to the account requested to cancel the account.
      • Your Google Ads account has been inactive for more than 15 months - meaning your account hasn’t spent in more than 15 months, and was automatically canceled."

  5. lobobrandon profile image90
    lobobrandonposted 7 months ago

    As Beth says, this is not a fake email even though it does read like one. I received it a few weeks or months ago too. It's your Google Adwords account and not your Google Adsense account. So your HP ads and blog earnings will not be affected by this.

    P.S: Do not ever click links in emails if you are not sure. I wasn't so I directly logged into the Google Adwords account to look it up and saw the message there.

  6. Beth Eaglescliffe profile image97
    Beth Eaglescliffeposted 7 months ago

    Unless you are placing paid-for ads to market your blog or your own website, then you don't need a Google Ads account.

    NB. This is a completely different account from Google AdSense which is what you need in order to earn with HubPages.

  7. AliciaC profile image97
    AliciaCposted 7 months ago

    Thanks for sharing the information, Beth and Brandon. I'll investigate this.

  8. DzyMsLizzy profile image95
    DzyMsLizzyposted 7 months ago

    Thanks, Beth.

    I just sent them an inquiry via their 'contact us' form.  Lot of good that will do, I'm sure!  (heavy sarcasm).

    I just wanted to double check that it had nothing to do with AdSense.  Honestly, I have no recollection of signing up for anything involving the placing of ads (where I had to spend money to do so) anywhere at all.

    That's not something I would do; I have nothing to advertise, so why would I spend money to place ads?  Makes no sense at all.

  9. paradigmsearch profile image90
    paradigmsearchposted 7 months ago

    I'll probably get that email as well. I setup an AdsWords (not AdSense) account years ago. In the internet wild west days, it was a common practice back then to advertise an article that had your AdSense ads on it. The idea was to make more money on the AdSense ads than you spent on the AdsWords account. There's even a name for this practice, but I've forgotten what it was. At any rate, I haven't done that in years. Besides, I heard that Google isn't thrilled with the practice and it really wasn't worth the bother anyway. I'll be glad to get the email; it'll be nice to get the $20 I still have in the account

  10. theraggededge profile image97
    theraggededgeposted 7 months ago

    I know what this is. If you ever used Google Adwords Keywords tool, you will have an Adwords account. I haven't used mine for a while as there are better alternatives out there.

    1. GA Anderson profile image93
      GA Andersonposted 7 months agoin reply to this

      What are the better free alternatives?

      GA

      1. lobobrandon profile image90
        lobobrandonposted 7 months agoin reply to this

        Ubersuggest, answerthepublic, etc.

        1. GA Anderson profile image93
          GA Andersonposted 7 months agoin reply to this

          Thanks lobobrandon

          I tired ubersuggest - based on a recommendation from one of your SEO hubs. Maybe I was to critical, but it seemed only so-so.

          I will checkout your other suggestion soon.

          GA

          1. lobobrandon profile image90
            lobobrandonposted 7 months agoin reply to this

            I prefer SEMRush, but when it comes to free keyword research tools Ubersuggest is a lot better than the Adwords tool. Maybe the best free resource out there, but that's my opinion.

      2. DzyMsLizzy profile image95
        DzyMsLizzyposted 7 months agoin reply to this

        ???  Using Adwords Keywords didn't require me to sign up to BUY ads, which is what this sounds like...At the time I used it, EONS ago, when I first started writing here, it was all free, and much more user-friendly than it is now.

        1. theraggededge profile image97
          theraggededgeposted 7 months agoin reply to this

          No, but it gave you an Adwords account. You had to have it to use the service. It's no big deal now there are better ones around.

    2. paradigmsearch profile image90
      paradigmsearchposted 7 months agoin reply to this

      I'd totally forgotten about that! lol

  11. paradigmsearch profile image90
    paradigmsearchposted 7 months ago

    My keyword research days are over. I do check out what Google is up to on their front page, but that's it.

  12. Nell Rose profile image91
    Nell Roseposted 7 months ago

    I was puzzled by my email too. Then it suddenly dawned on me! Back in the day, before hubpage ads, we had other ads that we no longer use? Can't remember if it was google ads or amazon, but as we now do it a different way its probably the old ones closing. Am I wrong? not sure if I am talking sense or not! LOL!

    Okay re read the comments. No, I was on the wrong page as usual!

  13. Venkatachari M profile image43
    Venkatachari Mposted 7 months ago

    Very informative and useful discussion. I learned some new things.

    I knew about the existence of Adwords and got many emails requesting me to signup with an offer of free Rs.2000 AdWords if I subscribe for a minimum paid account of Rs.2000 but I never cared about their emails.

 
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